TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.
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First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.
I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!
I bought Nationals tickets at face value, no extra mumbo jumbo fees and the mobile transfer into my MLB Ballpark app was instantaneous. Tick Pick is the only ticketing app that I will be using for now on.
I was upgraded to the floor. The view was phenomenal. We got a lot of close-up videos of all the performers, especially the fantastic dancers. Thank you TickPick for guaranteeing my seat and upgrading to the floor location. It was the experience of a lifetime (and I'm over 70).
It was easy to find tickets in my price range and the delivery was smoothless.
I have used TickPick for many of my online purchases. The prices were fair and the customer service was quick and friendly. There was no hidden or overcharges. All the transactions went good. Definitely a 5 Star service. Recommended to everyone for online ticket purchases.
I use TickPick frequently for my game tickets. Simple transaction on user friendly website.
Easy to access great seats at advertised price! Highly recommend
The tickets in the app did not appear and that was annoying
It was easy getting in and a good time. Very satisfying experience.
Bought tickets with TickPick's after a friend recommend them to me. Ticket showed on my phone 48 hours before game just like they said it would. Had a blast! Would highly recommend TickPicks to everyone!
I came across TickPick after being referred by a friend who had a great experience from the purchase up to the event! I had a few questions on some tickets I was looking at and was able to have all my questions answered by their customer service staff. After shopping around, TickPick by far had the cheapest tickets compared to other sites out there with no buyer fees and received them with no issues. The tickets were great and I used the money I saved for a Christmas gift for a family member. The gift you ask, tickets from TickPick for the upcoming Bruno Mars tour! Thanks again guys, glad I found you!
So we actually came to the park with cheaper tickets.
After seeing that the tickets weren't at a good seat we purchased new tickets.
We get to these new seats and they are double booked! ( the tickets lady at the stadium confirmed it)
So we were stuck without seats- which we paid for.
I contacted tick-pick AT the game and then about 15 times after and they refuse to refund me or do anything else.
They claim unless we have full proof we can't do anything( isn't two set of tickets enough proof?)
And they said the tickets we bought were scanned by the entrance to try game- which isn't true since we didn't even have those tickets then)
So yeah the customer service they claim to have is non existent.
Would not risk buying again from them and wasting money.
When you purchase a ticket, it's not "confirmed" until the seller confirms the purchase. They often list speculative priced tickets and, if you purchase when they have it listed low and prices are likely to or are rising, the seller will cancel your purchase and raise the price. TickPick will side with the seller always, of course, and tell the buyer they have to purchase at the new price.
Placed several purchases for a concert that was originally on Feb then was postponed to March then August 15 for an Arena that was not and still not open to the public due to Covid-19. Called, no answer. Emailed several times no answer back. Lack of costumer service! I haven't got an email regarding the concert since April, yet I still keep getting emails regarding new concerts! Unacceptable! That's just wrong. It's not our fault this crisis happened and we deserve a refund. I don't even want to go to the concert anymore. I'd say I'm unhappy with the way I'm being treated but I'm not even being treated at all. I'm not being acknowledged.
Tip for consumers:
Sad to tell you but Don’t use this site. Not being fair to the customers what so ever.
Products used:
None/None
* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Difficult locating transfer ticket! It took a couple of your associates to email me how to find. The instructions from the original purchase email was not helpful and incorrect.
* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I sold 4 tickets to a Braves game and the buyer failed to get the tickets even though I sent them. Tickpick decided that since the buyer didnt get them, regardless of whether of not I sent them, it was my fault. Not only am I out on the sale of the tickets but they charged me an additional 200% penalty. Did absolutely nothing wrong and they charged me nearly a $1000. Please, please whatever you do, dont use this company
Bought the tickets for our event the day before the event. Although we didn't choose instant download and chose tickets with Ed livery, we received the tickets within minutes of our order. Price was exactly as stated and there were no hidden fees. Purchasing was easy and we will be using TickPock again in the future for sure/
This was my very first time using this particular app was very satisfied on the quickness of the receiving of my tickets, and received at awesome price without any fees. This will definitely be the new app for me to buy tickets.
Shortly after purchasing my tickets through TickPick, I got an email from a stranger asking about tickets to the game I was homeworking. Once the dots connected and the stars aligned, I figured it out. It was an incredible event and I was happy to get tickets so quickly.
The openers, dennylove and Lou Lou were amazing and I almost wanted them to be on stage longer before Chris Delia. The show was great. Personalities were great and the jokes actually made me laugh. This was my first comedy show.
I wasn't expecting to get this tickets for that price, the resale was crazy earlier, so my daughter asked me if we can go just to buy some Merch, so we went and i ended buying this tickets because i saw them for a really good price
It was the best experience so far and it was my first time. Thanks for making it wonderful
The seats were great. The ease or ordering was great. Will definitely use them again in the future.
Love the all-in pricing. I received the notifications that the tickets were delivered through AXS. Once I had the app, the tickets were right there. All 4 tickets on one QR code made entering the venue a breeze.
TickPick helped me save money on tickets to see Melanie Martinez on June 24th. The experience was amazing, and I did not have any issues on purchasing or receiving my tickets. The tickets got transferred to TicketMaster right after I purchased them, and the tickets are real. TickPick is not a scam. Thank you TickPick for helping me attend my first big concert.
I bought tickets for an event, on the day of the event the reseller had yet to transfer the tickets. I spoke with customer service and they were able to get me seats to said event at no extra cost. Excellent customer from Tick Pick.
Hi Hans,
This is great to hear! Thank you so much for leaving this great review and giving us an opportunity!
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
Thank you so much for leaving this great review and giving us an opportunity!