• TickPick

TickPick

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Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 96.3%
Positive
1,300
Neutral
3
Negative
47
137
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How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

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Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user kates502
Canada
1 review
3 helpful votes
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March 9th, 2022

My friend and I bought the Vancouver Canucks tickets February 6th, 2022. The day before of the game they email us and said the game got canceled. We never got our tickets. Clearly the game was not canceled because we have Check the Vancouver Canucks website etc.
We are now waiting for our refund and I Doubt they will give us back since they never give us out tickets. So please don't waste your time and money because you will get nothing out of it.

Tip for consumers:
Don’t used the app. It’s a scam

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Thumbnail of user gracem810
Ohio
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

This was my mothers first concert I took her to, I was so worried I wasn't going to be able to get tickets.
TickPick made it possible! Thank you for the great pricing, the great seats and making this happen for my mother. She had a great time and loved the show! You rocked it out of the park TickPick!

Thumbnail of user andyu51
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

We had a blast and everything went amazing thank god thank you

Thumbnail of user joshc648
Illinois
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Great experience! Purchasing tickets was super easy.

Thumbnail of user stevent1483
Pennsylvania
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Easy site to navigate, received my tickets quicker than expected.

Thumbnail of user kevinh3013
Florida
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Sonic assault on the senses. So good. Highly recommend

Thumbnail of user yvetter232
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Love the app! Tickets are delivered quickly with no hassle and affordable.

Thumbnail of user tracia101
Texas
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

We found great tickets for the Rangers home opener and were so happy to pay no fees.

Thumbnail of user ravic72
New Jersey
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

It was good. Purchase, confirmation and download of tickets were quick in 5 minutes or less.

Thumbnail of user russd214
New Jersey
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Had my tickets in my wallet when time was counting down. Couldn't ask for more. Thank you

Thumbnail of user mikek1767
Maryland
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Last minute we decided to go to the Baltimore Orioles game vs. the Texas Rangers. For $40 per seat without additional fees we were able to great seats in the outfield! The game wasn't the outcome we would have hoped for, but it was still a great time!

Thumbnail of user johne2721
Florida
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

I never purchased tickets through a ticket agency, and even though this started poorly (I was able to view my game tickets, but couldn't access the Parking Pass I had purchased.). Pamela from Tick Pick went above and beyond to help me access my pass and I had a great time as a result.

Thumbnail of user stevet1175
New York
2 reviews
0 helpful votes
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September 14th, 2023
Verified purchase

Bought tickets to the first game of the season Browns vs Bengals, only bummer was not knowing exactly which seat we had until the day before the event. Game was on 9-10 and we were not able to physically see our tickets unti 9-9 that just made it hard to coordinate with the others we were going with to be able to get seats together ordering separately.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tommys274
Massachusetts
1 review
0 helpful votes
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April 15th, 2022

I never write reviews. Seriously I think this is my first one but that is just now and bad my experience is using this appl/website. If I could give it 0 stars I would. I bought 2 tickets to the Bruins Coyotes game on Saturday night. TickPick took $362 from me and they double sold the tickets. I was denied entry at the gate and then they wouldn't refund me cause "the seller has proof the tickets were transferred." Even though when I got there and went to the box office they told me the seats that I bought were transferred to an entirely different email address. Basically called me a liar. Embarrassed me beyond belief on Saturday night with my date who I told I had tickets to the game. Don't buy tickets from TickPick cause there is a good chance you'll go there and not be able to get in. Customer support is useless as well.

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Thumbnail of user emmac764
Texas
1 review
1 helpful vote
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June 20th, 2023
Verified purchase

I recently moved to Dallas and wanted to get rangers tickets for when my parents came down to visit. After reviewing Ticketmaster, stubhub, and TickPick, there was a CLEAR winner in prices. Although Ticketmaster has cheaper prices, the fees that were added made them WAY more expensive then the same exact tickets on TickPick. I probably won't buy tickets from another site in the future!

Thumbnail of user christinab351
Michigan
1 review
2 helpful votes
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December 13th, 2019

I bought tickets to post Malone in a nearby town and then when I hit purchase the venue changed to three hours away. When I called and complained they said they couldn't refund the money not change the venue. Total bait and switch. Horrible I will not use ever again!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Christina,
We apologize for the experience you had with us. Unfortunately, we cannot cancel an order, unless the seller agrees. If the seller agrees we can move forward and mutually cancel the order. If the seller does not agree, we can help guide you to resell your tickets on our website. Once again, we apologize for this inconvenience, we hope to make things better next time.

Thumbnail of user kevins825
Ohio
1 review
3 helpful votes
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November 10th, 2019

Purchased tickets friday for noon game Saturday. Called them friday evening because tickets weren't there. Saturday morning they opened at 10 am. I sat on phone with them and they told me tickets were in my account so go talk to box office. At 11 am i did they could not find my tickets by full name or email address. I will NEVER buy from them again. NO REFUNDS and no tailgating due to their systems. They are set up to benefit them and seller. Had to buy more tickets from scalpers to get in.

Service
Value
Shipping
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Quality
Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Kevin,
We apologize for the delay and for the experience you had with us. We have reached out to you and hope for you to follow up so we can look more into this situation for you. Once again we apologize and we hope to make things better with you.

Thumbnail of user michaelm13038
North Carolina
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I had a great time at the season opener vs Elon. I got a real good ticket for the money and everything went great with the electronic transfer and mobile ticketing process. TickPick, your grade for this event is A+. GO DEACS!

Thumbnail of user robertz155
Illinois
2 reviews
2 helpful votes
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November 15th, 2019

Bought 4 tickets for Hamilton in Chicago for our 25th anniversary. Drove 5 hours. Checked into hotel. Went to theatre. Tickets they sold us didn't work. The ticket office confirmed someone else already had tickets WE bought! Customer service offered us 2 tickets in balcony (inferior to what we bought) and I guess the two people who came with weren't supposed to see the play. Had to buy 4 tickets (not together) for matinee the next day. I asked how could they sell tickets they didn't really have and they said they wouldn't know about it until we showed up at theatre. I told them that makes no sense to me that they wouldn't know. Bad business model if that's true! Horrible experience!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Robert,
We apologize for the delay and for the experience you with us. We have reached out to you and hope that you will follow up with us. We want to look more into this situation for you and hope to make things right with you.

Thumbnail of user harrisong67
District of Columbia
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

I like this app. Simple and good tools and clear prices.

Thumbnail of user rasheedas9
California
1 review
0 helpful votes
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September 23rd, 2023

I bought tickets to the Beyonce concert 8/30 for section 106. I was advised order was confirmed and sent to Ticketmaster. Still no tickets. After I reached out to TickPick, they advised that my original tickets werw not available and will offer me comparable tickets and I have to make a decision to get right away. Since advised ot was comparable I said yes. After Days of research I found out it was not comparable and it's an onbstructed view. TickPick put me in a bad situation. All I want is comparable to tickets with a view I expected, but they gave me a downgrade. I would never use this site again. I don't want a refund, but good seats that are not blocked by a speaker. This is supposed to be a special gift to my daughter.

Tip for consumers:
I feel like I was tricked. This is supposed to be another daughter outing and to co form the tickets they switched and I didn’t originally order is blocked by a speaker is very sad. I keep my promises to my daughter and have to take her. Never asked for a refund but tickets that I actually purchased. I researched and tickets I got has speaker blocking.

Products used:
For concert tickets

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user bryanh896
Washington
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

The tickets were easy to retrieve. The seats were amazing. Thanks for a great experience.

Thumbnail of user rockamika
California
2 reviews
0 helpful votes
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September 7th, 2023
Verified purchase

I had been looking for tickets on the main sites for about 3 weeks. Tickets would rarely go down and would mostly go up and fees were in the $100s, essentially a third of the price of the ticket. TickPick was the cheapest and easiest option.

Thumbnail of user kimberlyd1431
New Jersey
1 review
1 helpful vote
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January 7th, 2023

I have spoken to several TickPick reps in all the time I have been using TickPick but I need to give a sincere Thank you to Alina for being the absolute most sincere, caring and Amazing Customer Service rep I could have gotten on the phone. Alina went above and beyond to help me with my ticket issues and took the initiative to solve my problem all together. TickPick should value Alina and hire more people like Alina who really care about the customer as she spend over 20 mins on the phone with me! Thank you Alina! You Rock!

Thumbnail of user p.j1
Tennessee
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

TickPick is usually my go to app for tickets. But your re-sellers are true scam artists! I paid $125 on a $30 ticket! That is insane. And the ticket was not for a Beyonce/Ariana type artist. TickPick should set better standards on pricing for resellers. I don't want to feel scammed just because i bought a ticket a little too late

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Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

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