• TickPick

TickPick

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Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 96.3%
Positive
1,300
Neutral
3
Negative
47
137
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How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

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Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user perryd103
Washington
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Very good seats and show! No issue with receiving tickets. Easy and very affordable.

Thumbnail of user jonathans1840
New York
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

It is so wonderful buying on TickPick is the best no doubt about it they have tickets to anywhere you want. You can go to shows you can go to NBA games you can go to baseball games all football games with no feasts

Thumbnail of user dawnb1363
New York
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

First time customer and was impressed with customer service. I didn't receive my confirmation email from the seller and called customer service and within minutes receive email with a link to my tickets. My only disappointment was after making my purchase I was offered a $10.00 off promo but since I already made my purchase I was unable to redeem it. Iwas told by customer service that it was for first time buyers only which I was, other than that I will absolutely use Tick Pick again.

Thumbnail of user saranh1
Ohio
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

I ordered tickets on the 19th. Concert is today on the 28th. I paid for the overnight shipping. Tickets still aren't at my house 6 hours before the concert starts. It's completely unacceptable. They told me it was my fault for not telling the seller to send them earlier. They won't issue a refund or replace the tickets and they are putting no fault on the seller. I'm on my way to the concert now and I will have to buy new tickets. Completely completely unacceptable. No one has responded to my messages today. You Purchased Tickets on TickPick (Order Number *******)

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user eduardoa252
California
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Seats were wonderful. My daughter finally got to see Stephen Curry and the Warriors live!

Thumbnail of user henryp582
California
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Quick n easy transaction as always whenever I use tickpick

Thumbnail of user joshuao329
New Jersey
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Is very reliable and an easy to use app. That's it. That's all I got.

Thumbnail of user robm579
Florida
2 reviews
0 helpful votes
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November 23rd, 2021

I attempted tp purchase tickets 2 weeks ago for Brantley Gilbert that were denied. Then tonight thru their site two more tickets for a band named Lany I was gifted I was told by their Rep but charged to my card. I was told it looked like fraud but was my job to cancel thru my credit card company for fraud even though it was done thru their site. Complete BS, if their site is hacked for fraud they should help fix the issue. Instead they told me I had to file written forms to delete my account even though they allowed other customers to gift me tickets to concerts on my own credit card. Complete bull$#*!, so this will take a few weeks and until then my info is open on their site for someone to use.

Thumbnail of user anniem496
New York
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

We got seats that day for a great price. That is not always the case but for some reason the prices were great that day. The process was simple and the price did not change once we accepted.

Thumbnail of user wolfp3
New Jersey
1 review
0 helpful votes
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November 11th, 2022

Absolutely do not order tickets from this website I ordered tickets for monster jam which cost me $114 And when I got to the venue I couldn't bring up my tickets at all it kept saying the website was forbidden so I had to buy 3 more tickets for me and my sons, imma a single mother of 5 and I worked hard for that money, which was an absolute waste! Then I called them to report what happened and all she could tell me was I should've called them, excuse me I was in line with 200 people behind me waiting to get in, plus it took me 30 minutes just to talk to a person! What a fraud people stay away from this site

Thumbnail of user shaev1
Canada
1 review
4 helpful votes
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September 26th, 2017

DO NOT BUY FROM TICKPICK!
Recently I had bought floor seats to Garth Brooks, costing me almost $700 Canadian. When our tickets were scanned at the venue they said they were in fact real tickets but they were not floor seats, they were actually second level seats on completely separate sides of the venue. So what tickpick has done was took single seats no one would buy and disguised them as floor seats. When I called them to get my money back they denied everything and refused to give me a refund. I have documentation from the venue saying the tickets were in fact doctored and they even scanned them a second time and sent me a scan report. In conclusion just another fake ticket site, Unless you want to waste hundreds or thousands of dollars they aren't worth your time.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Shae,

We sincerely regret the experience that you had. We investigated this and worked with the venue and found out there was an issue with the tickets that were delivered. We have refunded you in full and cannot apologize enough. The seller who delivered the tickets will never be able to list tickets for sale on our site ever again.

Please do not hesitate to reach us at support@tickpick.com or by phone at 845-538-4567 if we can ever be of assistance.

-TickPick

Thumbnail of user veronicav306
California
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Went to the Angels game as an early birthday gift. Shohei Ohtani was pitching so it was must see stuff. The tickets were great for the price. The weather was perfect. Make sure you get some Cathy's Cookies if you go to an Angels home game this season.

Thumbnail of user marcusv93
Texas
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Huge Texans fan and to find tickets at the last moment was awesome! This was the best game in Franchise history and thanks to TickPick I was able to experience this with my daughter. Best day ever!

Thumbnail of user paulp2294
Massachusetts
3 reviews
0 helpful votes
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January 23rd, 2024
Verified purchase

As a first time TickPick user I was impressed, was iffy at first to use it but everything was smooth and perfect.what's great Bruins win to top the night

Thumbnail of user karenh207
Virginia
1 review
1 helpful vote
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March 6th, 2017

2nd time this has happened. Buy tickets way in advance. 2 days before game day no tickets. Email. 1st time they were more responsive & got the tickets. This time email friday, 1 response & then dead air. Email Sun. 1 response, dead air. Emailed Monday 8am, finally get trying to contact seller. Sent 4 more emails. Get response that working from home, can't respond to emails. Bought tickets from ticketmaster. Tickpick did refund my money. At 2pm finally got email about tickets told them to stick it

Thumbnail of user emmam173
New York
1 review
3 helpful votes
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September 8th, 2018

I use this site all the time for tickets mosly to MLB games, with a few concerts here and there. Their tickets are always the cheapest (I check), and I've never had any issues for over 10 orders placed on TickPick.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Thank you so much for leaving this great review and giving us an opportunity!

Thumbnail of user sonyar176
Michigan
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

My daughter told me to download the TickPick app and I'm so glad we did! Me and my boyfriend got to finally go to our first U of M football game and we were WAY closer than we expected to be! Definitely will be using TickPick for tickets to anything from now on!

Thumbnail of user frankb592
Illinois
1 review
2 helpful votes
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July 20th, 2020

Kenny Chesney concert was scheduled May 9,2020 in Tampa Florida, I purchased 8 tickets from TickPick in February 2020. The concert has been rescheduled to May 1,2021 due to COVID 19. We are not available on that date next year to travel to Tampa for the concert. TickPick will not refund the 8 tickets. The COVID-19 issue is not typical, I experienced first-hand how other companies put the customer first during this difficult time. Not TickPick, no refunds. Do not use TickPick to purchase tickets. During a very unusual time, TickPick will not consider the customer. Horrible experience.

Thumbnail of user silviaj6
Nigeria
1 review
1 helpful vote
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June 15th, 2018

This is the fourth time I will be using Tickpick Services and It has been incredibly outstanding. There are the best Ticketing service client that I have used so far, Excellent service delivery. I will continue to use their service because TickPick is the best!

Thumbnail of user darrinh82
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Never made it into the venue. The tickets didn't work. Wasted my day and night and had to go home

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user addisonc40
California
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

I was so nervous to buy tickets from a site other than ticketmaster, but i've followed along with tick pick for the past year and I finally decided to go ahead and buy tickets. I was unsure if they would be a scam or not and they weren't. Most importantly I will DEFINITELY be using tick pick again! Thank you!

Thumbnail of user frankc770
New Jersey
1 review
7 helpful votes
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May 4th, 2020
Verified purchase

Awesome, cheap, last minute tickets to a fabulous musical! Actress portraying Tina was terrific. She was the understudy but you would have never known it.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Frank,
Thank you for taking the time to write about your experience with us, we are happy you enjoyed the musical!

Thumbnail of user williami771
Canada
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Great purchase experience. No hidden fees, awesome selection of seats and everything worked well when I showed up at the arena. I totally recommend TickPick!

Thumbnail of user jasmined254
Florida
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

All fees included! Easy ticket transfer and access.

Thumbnail of user brendah2467
Canada
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

It was my 80 yr old Dads first game. We had a blast.

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Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

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