• TickPick

TickPick

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Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 96.3%
Positive
1,302
Neutral
3
Negative
47
137
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How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

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Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user franciscog324
Arizona
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Tickpick is the best app to use for tracking ticket prices, getting the best price without hidden fees, and the price freeze feature is the cherry on top.

Thumbnail of user murilop1
Brazil
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

I used Tickpick for the first time and everything was very easy and worked perfectly. I found the service amazing and no service fee included in the ticket price. Excellent service

Thumbnail of user suzys53
Colorado
1 review
0 helpful votes
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November 26th, 2021

I wrote several emails and they kept refusing to help me get my tickets. They kept saying it was AXS in the wrong. AXS kept saying they needed the tickets from TickPick. Finally I told TickPick that I was going to dispute the sale. SUDDENLY I GOT MY TICKETS. I can't believe I had to take it to such extremes in order to finally get what I paid for.

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Thumbnail of user cedrice12
Alabama
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

I ordered tickets for The Miami Heat game on Friday night. I ordered the tickets on short notice, but they were delivered in time for me, so I didn't miss the tip-off. Great job!

Thumbnail of user lindyt24
Tennessee
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

We were in Clearwater for the weekend and wanted to see the Rays. We looked and found great tickets! Easy transaction, almost instant access to the tickets. The seats were right behind the pitcher.

Thumbnail of user danaf305
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

It was so easy to pick seats and a view from the seats before paying for them. A transparent trail from start to finish transferring them to the Ballpark app.

Thumbnail of user rachaeln3
Massachusetts
1 review
2 helpful votes
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April 8th, 2018

We were excited to try out this site to buy Celtics tickets for a game today, however the site keeps giving us errors and the number to call for customer service is closed. Disappointed...

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hello,

So sorry you could not reach us. Our hours are 9am to 9pm seven days a week and are located in NYC. We also have rotating representatives on call to handle urgent requests. This helps us manage events going on in other states. I always recommend sending an urgent email if you are having trouble getting through. One of us will reach out ASAP!

Thumbnail of user abr7
New York
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

My experience was amazing. I spoke to a few representatives and addressed a concern I was having. I was able to attend the event that I wanted to go to. The agents were wonderful. Thank you.

Thumbnail of user hnally30
Kentucky
1 review
0 helpful votes
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October 12th, 2023

Tickets purchased and paid in full last week - originally told the ticket transfer would be available on the 11th - it is now after 6pm on the 12th and the tickets aren't transferred yet. TickPick representatives are friendly and nice; but they can't get me tickets. They've called the broker selling the tickets and he/she is having trouble getting them from the box office. I've asked for a refund to go purchase elsewhere. NOPE. A TickPick representative put an 8pm (23 hours before curtain goes up & 20 hours before meeting my guests for dinner and drinks prior to an evening at the theatre that I planned and invited them to) deadline for the ticket seller and I am held hostage (as is my nearly $550) until then. Meanwhile, I've watched 2 other sites sell groupings of 3 tickets that I can't go ahead and purchase while I wait 2 more hours...RIDICULOUS. I am going to end up without even single seats. Never again. TickPick is just a middle-man between you and the broker and your money is held hostage up until it's too late to do anything else even if the tickets you bought aren't available or provided.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnj4076
Virginia
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Great seats enjoyed the event and TickPick made this possible no thanks to other ticket providers who would charged psychotic amounts of fees

Thumbnail of user anthonye948
California
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Fast, easy, and affordable.Tickpick has great prices, especially when it is closer to the event. Coupons for often purchases would be a nice incentive.

Thumbnail of user jonm1036
Louisiana
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Great experience at the game. Good seat and view. The entertainment was great even though we lost the game.

Thumbnail of user annay33
Utah
1 review
1 helpful vote
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February 15th, 2020

My daughter bought tickets for the Utah Jazz game in February. She had worked hard for them and bought these for her dad at Christmas time. When the day of the game hit, yes she procrastinated, after all she is a teen, there were no tickets to be found. Even though they stated that these had already been transferred, they hadn't. My daughter only has one email account. Either someone ripped them off in the transfer process, or they have servers that are unsafe. We called customer service 3 times. The first time she spoke to the agent for an hour. The second time, I called an agent and got hung up on. The third time we spoke to an agent, they told us the tickets were already disbursed and they could do nothing for us. We asked for a refund. They stated we would only get a refund for $8. We asked for other tickets, they stated they couldn't give us any. So sad to rip money off from a teenager. Why don't you hold these tickets in an account so they could possibly be downloaded again? This makes no sense! This was a total waste of time and money. I wouldn't use them again... ever! So basically they stole my husband's Christmas present from his daughter.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Anna,
We apologize for the experience you had trying to obtain your tickets. It looks like your tickets were transferred by the seller which we also received proof of delivery they had been sent to the email on file for the order back on 11/11, the day the purchase was made. Please make sure to always claim and accept your tickets as soon as they are sent so we can assist you if you have any trouble. We see that one of our representatives was able to look into this for you and fully refunded you since. If you have any more questions, please contact us at support@tickpick.com.

Thumbnail of user natew20
Illinois
1 review
0 helpful votes
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October 10th, 2019

They sent me an empty FedEx envelope with no tickets inside. Claim the seller is a "very reliable broker". Refuse to refund or offer voucher. Awful experience.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Nate,
We apologize for the delay and we are truly sorry for the experience you had with us. We do not want our buyers to experience anything like this. Can you please email us at support@tickpick.com with the order number for your purchase?, so we can look into this for you. Once again, we apologize but we want to make sure we are taking care of our buyers.

Thumbnail of user ahmedf29
Canada
1 review
9 helpful votes
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March 4th, 2020
Verified purchase

Absolutely great experience on more than one occasion. Customer Support are very helpful and everything was 100% genuine. I highly recommend Tick Pick for all your ticketing requirements.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Ahmed, Glad to hear you had a great experience! Thank you so much for leaving this great review and for giving us an opportunity!

Thumbnail of user lyndseym30
California
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Easy to purchase, wristbands were delivered ahead of time. No issues. Had a question about mailing address, customer service was great and responded quickly

Thumbnail of user ellies88
California
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

Got tix last minute for sold out show, Rocketman at the Greek. Was a fun night. Wouldn't have gotten to go had i not found tickets on tick pick. Love the site.

Thumbnail of user adelenym
Jack S. – TickPick Rep

Hi Ellie,
We are happy you were able to attend the event and thank you for giving us an opportunity.

Thumbnail of user jamieb1338
Maryland
1 review
0 helpful votes
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January 13th, 2024
Verified purchase

Very happy with TickPick. Easy experience. The team support is fast and efficient with any questions.

Thumbnail of user johnb12354
Washington
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

I have used a lot of other ticket dealers. This one seems to be as good as any good prices fast delivery.

Thumbnail of user caitlins175
California
1 review
0 helpful votes
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November 28th, 2022

I've been using TickPick for a few years now (both buying and selling). Prices can't be beat, and I'd never had any sort of issue with ticket delivery up until recently.

Long story short, I had tickets to a festival in Vegas. It was a two day fest, but both days were the same lineup, it was just to facilitate more people being able to attend. My ticket was for Saturday. Crazy windstorm hit, and Saturday was cancelled morning of. Naturally, I jumped on TickPick immediately and snagged Sunday tickets (no easy feat, and the prices were SKYROCKETING moment by moment because people knew us Saturday folks were already in Vegas panicking).

Waiting for my seller to transfer my Sunday tickets all day. Started to worry, so I called TickPick customer service. They looked into it and informed me that the seller could no longer fulfill the order, but not to worry, as they would replace them.

She hops on to take a look with me on the phone and says "oh wow...these are...REALLY expensive." Mind you, at this point, some of the tickets were nearing a grand, and I only spent $400 earlier.

They paid the difference. Literally hundreds of dollars. New seller got my tickets transfered over right away, and all was well.

I absolutely couldn't believe how above and beyond TickPick went for me. I literally won't buy tickets anywhere else.

Thumbnail of user prestonj48
Iowa
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

TickPick was amzing because it had the best prices with no fees. Pretty cool. I had fun at the game and it was awesome. Thank you TickPick once again for the best prices and value every time

Thumbnail of user michaelc5817
Florida
0 reviews
1 helpful vote
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January 2nd, 2022
Verified purchase

Stay away from this vendor. They hide behind multiple layers of ticket transfers and blame everybody else when you don't receive a refund. I purchased 2 tickets for a Michael Buble concert in Cincinnati. Due to Covid, the concert was rescheduled. We were going to be away from Cinci for the rescheduled event and hence unable to make it. I applied for a refund online. Their policy states "no refunds unless the concert is cancelled. I then received an email from Ticketmaster with a refund request number on it. Subsequent emails to Ticketmaster only referred me to their website FAQ section... no live person available to handle calls during Covid! Funny how all other businesses work from Home and provide customer service? The concert was rescheduled again for late October. I called TickPick 3 days before the concert and asked them if they would re-issue the tickets because we now were available to attend and if I wasn't getting a refund we would gladly go. I waited until the day of the show and called again... no tickets... no refund... I'm out $444 and this company stinks! Stay Away... don't give them your money!

Products used:
none...out $444

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Thumbnail of user erinw525
Connecticut
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

So great, we weee able to get tickets a few rows up from the field. I always use TickPick and buy my tickets in the parking lot and it always works out great!

Thumbnail of user eunicel18
Virginia
1 review
0 helpful votes
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January 16th, 2020

I bought tickets for Jersey Boys in NYC. They emailed me tickets for Ohio.

I called and emailed them the same day I got the tickets (the show was also later that day), but they wouldn't give me a refund nor give me another set of tickets for the right location.

HORRIBLE EXPERIENCE. I'll never buy from them again.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Eunice,
We apologize for the experience you had with us. Unfortunately, all sales are final and in this case it looks like the seller had delivered the tickets the same day of purchase. We moved forward and gave you a credit for your next future purchase with us. We apologize once again and hope to make things better next time.

Thumbnail of user stevep1267
Texas
2 reviews
1 helpful vote
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February 6th, 2022

Tonight I was wanting to see hamilton in San antonio. About 2 hrs from showtime many sites removed the tickets so I figured there was a time trigger that pulled them from the site. Tickpicks still had tickets so I figured I better grab some there before they also disappeared. I purchased 2 seats and very shortly headed to the play. At the play they said it was cancelled and ticketmaster was notified at 5pm. I called tickpicks that they sold me tickets for a postponed event when everyone else had them removed. I paid 40 bucks in uber fees ill never see and all tick picks is telling me is that I can sell the tickets on their site. So I paid 25 dollars in taxes and don't get a tefind unless the showbiz cancelled altogether. How does a Friday nite ticket I purchased equate to a potential makeup weekday matinee. If they got their alerts when other 3rd party sites did then tickets would have been removed. The fellow I talked to was quite nice but I looked a few minutes before showtime at 755 and they still had tickets listed for sale. With no refund policy selling tickets to postponed or cancelled events is low grade. I will submit another review after all is resolved to see if they make exception or if I'm duped

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Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

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