• TickPick

TickPick

Write a Review

Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.3%
Positive
1,305
Neutral
3
Negative
47
137
See all photos
How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user angelicaw56
Arizona
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

I like how all fee are included in the price so there's no suprise at checkout. Tickets were transferred to my email.

Thumbnail of user jw627
Michigan
1 review
2 helpful votes
  • Send Message
December 12th, 2019

Where do I start with these people...? Absolutely, by far the worst customer support experience I've ever been apart of. Be very very careful when using the app, as it has major glitches that will automatically place orders without your consent...

For example, when I wanted to see the final price w/ fees, the app asked for my 3-digit security code on the back of my credit cart, and when I entered the last number, the app just started loading non-stop for a few minutes until I was able to close and reopen. However, when it opened, the tickets I was researching were all of the sudden ordered, JUST BECAUSE I ENTERED MY 3-DIGIT SECURITY CODE!

When bringing this error to Tick Picks immediately, they ultimately did nothing and said word for word (swear to God), "Well sir, we don't know why that would happen, and it's too late to do anything about it. You should TRY YOUR LUCK with selling the tickets online."
Seriously!? Truly unbelievable.

I have found other people online with this same exact issue, but Tick Picks just shrugs their shoulders and steals your money.

STAY AWAY!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi J. W,
We apologize for the experience you had with us. We have reached out to you and hope that you will follow up with us. We want to look in to this for you and hope to make things right with you.

Thumbnail of user drdavidd
Illinois
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

So easy to access from the app on my phone. Had tickets in my Apple wallet within 10 minutes of purchase.

Thumbnail of user kimmik1
California
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

Process for buying, transferring and using tickets was super easy! And really appreciated the "price as promised" approach - no hidden fees.

Thumbnail of user wendyb453
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
April 20th, 2020
Verified purchase

I have ordered my Penguins game tickets from Tick Pick multiple times and I am always satisfied. Never had a problem.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Wendy,
Thank you so much for the review! We are happy you were able to enjoy our website.

Thumbnail of user brianf252
Texas
1 review
2 helpful votes
  • Send Message
November 2nd, 2018

They ripped me off. Did not send my tickets. I am hoping for a refund but this was a horrific experience.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Brian,

I am so sorry to hear this. We monitor every order to ensure on time delivery, so I sincerely apologize if your tickets were not delivered in time. Would you mind responding to our DM or contacting support via email support@tickpick.com so we can make sure you are taken care of?

Thumbnail of user tylerw580
Utah
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Thank you for not charging fees. Other companies was gonna charge me $9.84 in fees on a $10 ticket lol. God bless you guys!

Thumbnail of user annei98
Washington
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

So easy to purchase tickets and add them electronically to your phone. Love not paying the ridiculous Ticketmaster fees!

Thumbnail of user bqn
California
1 review
0 helpful votes
  • Send Message
June 24th, 2023
Verified purchase

No more SeatGeek, StubHub, Ticketmaster, etc. Straight TickPick from now on. No fees? Sign me up as a lifelong customer.

Thumbnail of user christopherf1064
Michigan
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

Great seats for a great price. Front row right behind home plate. Could see how far outside each pitch was.

Thumbnail of user michaelm12024
Massachusetts
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

A+++ so easy and convenient. Was the best deal online with the lowest fees. Will continue to use this app.

Thumbnail of user michelleg2336
Minnesota
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

So easy to use. My majority of ticketing buying is now done through TickPick and have recommended it to others.

Thumbnail of user mikeb2702
New York
1 review
1 helpful vote
  • Send Message
July 4th, 2022

The game is tomorrow and I still do not have my tickets. Customer support is offshore they are no help.

Thumbnail of user beckyl272
Kansas
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

I have used TickPick a few times now for sporting events and it has been and easy no hassle experience.

Thumbnail of user amyc2493
California
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

Was a little nervous retrieving my tickets but they were delivered as promised. Totally worth it, concert was absolutely amazing!

Thumbnail of user briannac55
Pennsylvania
1 review
2 helpful votes
  • Send Message
November 2nd, 2019
Verified purchase

Never got my tickets $100.00 wasted, customer service did not answer after 4 calls. Email no answer it's a joke

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Brianna,
We apologize for the delay and for the experience you had with us. We were able to look up your order, we have refunded you in full for this order and we sent you an email regarding this issue. We hope we were able to make things right with you as we do not want our buyers to encounter any experiences like this. We have also added a credit to your account to be used for your next future purchase with us. If you have any questions, please let us email us at support@tickpick.com.

Thumbnail of user ashleys2163
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Omg y'all gave me front row seat 1, and, because y'all did that for me, Travis Called ME AND MY SECTION OUT DURING HIS FEIN PERFORMANCE HE PUT THE SPOTLIGHT ON ME AND EVERYTHING BECAUSE I WAS GOING CRAZY DANCING ALL NIGHT AND HE ACTUALL CAME AND CALLED ME OUT! HIS WORDS WERE "YO YO YO PUT THE LIGHT ON SHORTY IN THE BLUE\BLACK TOP OVER HERE, SHE BEEN OUT HERE RAGIN ALL NIGHT, PUT THE LIGHT ON HER, CUZ SHES FEININ FOR MOREEEEEEEE!" IT WAS WHAT I ALWAYS WANTED TO HAPPEN THANK YALL SO MUCH...

Thumbnail of user tinam1648
California
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

1st time using TickPick. So easy - love the transparency! Got the tickets immediately. Will definitely use this site again.

Thumbnail of user anizat
California
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

The tix were excellent and the price without hidden fees was outstanding! I would absolutely buy from TickPick again.

Thumbnail of user tonyv765
Virginia
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

Easy and efficient. Was able to get great seats at a great price. Would definitely use the site again.

Thumbnail of user joele221
Georgia
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

I won tix on twitter and will have the memory for the rest of my life. You will always have my business!

Thumbnail of user georgiat74
California
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

TickPick was easy to use and I appreciate the no fees added on. As soon as the purchase was completed, the tickets were in my MLB Ballpark App ready to use.

Thumbnail of user rachaelf93
Indiana
1 review
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase

Though Metallica disappointed with their play list for the Friday concert, the venue & seats were great!

Thumbnail of user andrewp2126
Kansas
1 review
2 helpful votes
  • Send Message
January 18th, 2023
Verified purchase

If I could give TickPick a 0 star review I would. I am not one to write reviews on products I've used, but I have never been more frustrated with a ticket service (and that is saying something) and do not want anyone to fall into the same trap I did. I bought tickets for a concert this past fall and the day before the concert I attempted to transferred the tickets and the link did not work. I called countless times and received basically no help. I even just asked for a refund and they would not give it to me and kept telling me "the link is valid and the seller of the tickets is verified by the TickPick team". I then had to buy new tickets at the concert for nearly DOUBLE the price I had paid. I called the day after the concert and got the resonse that I should have reached out to the customer service team the day before hand (which I had SEVERAL times)... After talking to several customer service reps, I was denied any sort of refund because they "can not do anything about the process after the event has happened and blamed everything on ticket master... It was truly an unbelievable experience. I will NEVER EVER use TickPick again and am straight up pissed off by the experience I had and how I was treated.

Tip for consumers:
NEVER USE THIS SERVICE

Products used:
Tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user prashantl6
Mississippi
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

I thought this site to purchase tickets was seemless. I checked 6 different apps, but found the tickets the cheapest on this site.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Company Representative

Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

How do I know I can trust these reviews about TickPick?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TickPick?