TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.
I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!
Can't believe I got to see one, let alone THREE great bands for such a great price! I figured Duran Duran would be good, but Chic and Bastille killed it, too!
I haven't been to Minute Maid in a long time. We were happily surprised at how easy it was to use the tickets on the app and our seats were great.
TickPick is amazing - bought tickets to a hockey game for my boys with NO FEES. Simple and easy, and excellent customer service. Highly recommended!
I sold tickets on this app a month ago my money from the tickets is still unavailable and I just keep getting the run around it's ridiculous.
Really quick response and transfer of tickets, tickpick made it really easy to purchase with no hassle what so ever and saved money on top of that
I really dislike other sites that give you a net press then when you go to checkout you find all these fees and taxes. Just tell what what it costs.
Took my son to his first MLB game. Went Friday and Saturday nights. Easy to access tickets. Great seats. Great venue. Loved our trip!
It was amazing! Great venue, fabulous sound! The staff was super helpful and friendly! We will return.
Excellent experience working with TickPick. The tickets were sent securely to my Apple IPhone and easily useable at the event.
Hi Jason,
Glad to hear you had a great experience! Thank you so much for leaving this great review and giving us an opportunity!
Always use tickpick as my number one source to find tickets on the second market. It's a no brainer and have used at least a dozen times.
Hi Armando,
This is great to hear! Thank you so much for leaving this great review and giving us an opportunity!
Ed Sheeran has always put on such an amazing interactive show! Definitely recommend to see him because it's a once in a lifetime experience!
I comoared prices and found the tickets here is indeed cheaper as they don't add fees. Check it for yourself and compare.
Hi Fred,
We are very happy you were able to find tickets on our website. Thank you for taking your time to write the experience you had with us.
I was hesitant at first being no fees, but it was a smooth purchase and transfer! I will be using TickPick again!
Our event was cancelled and I wasn't aware of this until I saw that they had already refunded my whole order.
Hi Jayme,
Thank you for taking out the time to write a review, we appreciate you!
I wasn't able to attend any future dates for this concert and event bright was very responsive and refunded my request
Hi Jessica,
Thank you so much for the great review, we sincerely appreciate it!
Went to a hockey game, the transfer happened overnight, got in just fine & had a great time
I recently discovered TickPick (summer 2019) and I decided to list some of my tickets for sale. I was attracted by the 10% seller commission and the $0 fee for buyers, which would allow me to lower my asking price while still earning money. I did make one sale, uploaded my tickets, and now I must wait several months for payment because TickPick does not pay Sellers until 2 weeks after the event. Strike One. On August 13, with absolutely no warning, TickPick suddenly raised their Seller commission to 15%, which is the same as StubHub, thus eliminating any reason to use TickPick instead of StubHub to sell tickets. They did so effective immediately for listings placed on or after 8/13/19. Strike Two. Looking at my existing listings, placed for sale prior to 8/13/19, all my seller commissions showed a 15% fee for TickPick (and no longer the 10% as when I listed the tickets for sale). This contradicted their own policy. Strike Three. I wrote numerous e-mails, about 7-10 in all, over the course of several weeks, and initially I did get some replies from one person. However, the replies mostly quoted the new policy without addressing my specific questions. Strike Four. Finally I called in and spoke to a rep, who was brand new, and we were on the phone for at least 30 minutes. I had to explain TickPick's own policies from before the change and after the change to this rep, who in the end said someone would look into the matter and get back to me. That was a few weeks ago. Strike Five. I have now pulled all my tickets from TickPick and am selling them elsewhere. I would love for TickPick to succeed, but I now doubt they will. Yes, I did make one sale, but I have not been paid yet. Their "customer service" is terrible and management does not seem to be much better.
Hi M. B,
We apologize for the delay and for the experience you had with us. We changed our commission rate to 15% because it allows to dedicate the resources necessary to operate our platform effectively. When you sell on our website we will always pay you out the second Wednesday from the event to make sure our buyer had valid entry. We apologize for any inconvenience and if you have not been paid you can always reach out to us to support@tickpick.com.
When I first learned about Tick Pick, I was so excited about this APP that doesn't charge fees. I was so excited that I bought tickets for 4 different concerts. When it came time for my first concert that I was supposed to go to the seller never came through with the tickets that I was supposed to get the day before the concert (mind you by this time tickets were more expensive than when I bought them). I called Tick Pick and told them my situation and they offered me replaceable tickets where I would be sitting behind the stage and wouldn't be able to see anything as far as the band goes. I told them I wouldn't be able to see anything and wasn't happy with those. They ended up replacing my tickets with seats that were further out. It was either that or a refund and miss out on my all-time favorite band (because tickets have gone way up at this point to repurchase tickets). I mentioned that they were supposed to give me comparable tickets as far as where I was originally supposed to sit, and she said no we go by comparable price and like I said tickets had gone way up by that time. Not a happy camper at this point. If you use Tick Pick you will be taking a chance at not getting the actual seats you purchased and end up with crappier seats. I don't recommend them unless you are willing to take that chance. The concert is tonight and supposed to be feeling excited but feeling very disappointed and bummed.
Tip for consumers:
Beware..... don't use this site unless you are willing to possibly be given worse seats than what you paid for
Products used:
concert tickets
I tell everyone I know to use you for tickets. So easy to use and I've already saved hundreds of dollars not paying crazy resell prices or fees.
Love the price as listed. Got tickets just fine and enjoyed the event. Would highly recommend TICKPICK!
Scored a 7$ ticket last minute through TickPick! Got to see how excited Cudi was for his new album Insano and enjoyed the night. 😎🤘🏽
Got tickets to Bills vs Steelers game. Process was easy and we had a great time at the game.
Very happy with Tickpick. Saved me money for the same seats the other companies were offering. Will go right to Tickpick next time
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
Hi Dianneosaurus,
Thank you so much for the review and thank you for using us. We are happy you were able to buy tickets with NO FEES!