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TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.
Proactively asks for customer feedback
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First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.
I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!
Our first NBA game. Great seats at a great price! My son was blown away by the energy of it all!
Unforgettable for sure!
Had to contact TickPick on the day when tickets were not delivered. Alternative tickets were arranged, but not clear what would have happened had I not proactively contacted them.
* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Tickets are priced fair, great seats but they only have 1,500 hat to give away which is crazy coz we didn't even get any and we are 45 minutes early as it is!
Great Pricing and ease of website.
Truly happy I found the website.
Smooth. We had a really great time and saw a fun game!
It was easy to buy and recieve my tickets, but the best part of it was that I wasn't charged an exorbitant amount of money in fees, like the other companies charge. I was watching a few different sites to get the best seats for the lowest price I could get, and when I checked the 2 other companies for the same tickets, I was charged over $100 in fees for the same tickets. The listed price on the TickPick site was slightly higher, however, there we no fees after that. The tickets cost much less through TickPick. I will purchase tickets through this site again, rather than pay so much in fees to the other companies!
No issues. All went we'll. Good experience. Will buy from you again.
It was a great first time experience buying tickets through TickPick. Thank you.
Excellent experience - easy ticket buying process, great seats to a fabulous show.
The app makes picking seats easy. All in pricing works well. Great delivery and communication.
I am a seller and deleted a couple of games, but one game didn't delete and the reason is because when I went back to delete the next game it automatically put this game back on as not being deleted. And the tickets sold, I didn't have the tickets anymore because they already were sold on another site. For some reason these tickets didn't delete from there site and a week later sold on Tickpik, Now I am going to have to pay up to double of what my tickets sold for because they have to get the buyer replacement tickets. There are tickets the buyer can have that aren't double of what they paid for with me.
The best concert I've ever been to! Awesome venue as well!
I ordered tickets a week ago. I picked section 106 row H. The day of the event they say tickets are not available and offer cheaper seats for the same amount of money. Then I look at their site and I see two tickets in section 106 row H for sale at $4 more per seat.
Seems to me like they want to charge me more for the seats a week later. Not a very reputable thing to do. I don't know how common this is, but they only have a 2 star rating.
They want a proof of purchase but will only take a photo.
TickPickOrder DetailsYour tickets are 100% covered by TickPick's BuyerTrust Guarantee.
Order # *******. I don't have a photo of it nor am I willing to go to the trouble.
Tip for consumers:
Don't use Tick Pick.
Products used:
Tickets
Tickpick is a third party buyer of tickets that they then sells to you. They claim to back up the sales proclaiming how responsible they are. I bough concert tickets from them and couldn't get the real barcoded tickets through their ap. At the concert, I called and asked for them to please get them to me - they said they couldn't and no, since they had themselves bought the tickets they couldn't issue me a refund. I couldn't get in to the concert and lost the money I paid for the tickets. That's what you get with their guarantee
Hi Larry,
We're very sorry to hear about your experience, as we of course never want anybody to endure anything like this. We will like to help and look more into this issue. Please email us at support@tickpick.com with information regarding this order and we can more forward to investigate this for you.
Once again, we sincerely apologize for this terrible experience and we are here to help.
Ordered 2 tickets for section 114, row 13, seats 16 &17. Great prices with no crazy ridiclous fees. Enjoyed watching our victory over the Texans! Highly recommend TickPick
My tickets were delivered earlier than I expected along with all the information that I needed to have a great experience. I do recommend this app/website.
No hassle. Straight price with no fees. Will always gravitate to this site if ticket sale is similar.
Bought tickets for Cincinnati Reds v St. Louis Cardinals game that occurred on September 9th. Never got my tickets to pull up on the MLB/Ballpark app. Spent several hours before the game trying to fix it. Multiple e-mails to/from TickPick customer service to ultimately be told - we can't help you. Contact MLB/Ballpark. After several calls to MLB/long holds, they told me they could not help either because it was TickPicks issue.
Ultimately wound up at a ticket window at the stadium in Cincinnati where a Reds customer service provider was able to help me out.
It was incredibly annoying and frustrating to pay for tickets then drive several hours AND HOPE that you can get in because your service was unable to deliver the tickets that I purchased…
* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ticket purchase was smooth and easy. The guy in the seats next to me paid $120 in fees for his 2 tickets. Told him about TickPick and he downloaded it immediately
Overall great experience! Beautiful stadium! Great seats. Mobile tickets were flawless for entry and will continue to use this service for all my extracurricular activities.
I emailed Brett G, TickPick Representative per his response to my review to "make things right." He NEVER responded, no attempt to "make things right." Further proving my point, terrible customer service!
I am very sorry that this happened. The email you sent must have went into spam and we will follow up with you directly to arrange a call by the end of the day.
Terrible company, they are not in the business for customer retention, deceitful advertising, and sneaky in their ticket posts. Would never use again and would never recommend anyone use them.
I spent 360 bucks on tickets, claimed them and added to my wallet, but then I got a warning that my tickets were linked to another Apple ID so I would be unable to use them. Then I checked my ticket master and they were not there either. I contact customer support and they say I need to remove them from my wallet and then it should show up on my ticket master so I did. Well it did not show up on my ticket master so they contacted the seller and said he showed them proof that I was transferred the tickets so I must have them. So then I asked them if he could remove them from his Apple ID so I could use them, but they said I deleted them from my wallet so there was no point in asking him that. Then I asked if I could get a refund or similar tickets because of their buyers trust guarantee. To this they said no because I must have the tickets in my ticket master if I was able to add them to my wallet and that I must have mixed up accounts. I only have one Ticketmaster account, there is no possible way it could be anywhere else. Eventually the customer support quit responding to my emails so now I'm just out $360 dollars, so don't ever use this service it's worth to pay the service fees on other sites to not have to deal with this.
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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
Hi John,
We apologize for the experience you had with us. Unfortunately, if you put up tickets for sale on our website and they sell its because the tickets were confirmed and we moved forward and had to charge you because we have to source replacements for our buyer. If you ever want to delete your listing, please contact us at support@tickpick.com and we can remove your listing. Once again, we apologize for this inconvenience and we hope for next time we can make things right.