• TickPick

TickPick

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Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 96.3%
Positive
1,300
Neutral
3
Negative
47
137
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How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

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Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user rachely21
Illinois
1 review
4 helpful votes
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April 27th, 2018

Their so-called guarantee policy is NOTHING. I purchased my tickets days before the game, and on the game day (Friday) I still haven't received my e-tickets. So I called their customer service (whose only word is SORRY) to figure out when I can receive my tickets, and they told me they will call the seller. 2 hours later I received an email cancelling my order and saying "Sorry but the seller has sold his tickets on other website. We will refund you".

Are you kidding me? The price of a Friday night NBA play-off game is insanely high, so I get my friends and myself planned ahead and bought the tickets. Now you are asking me to buy my tickets on same day? They didn't even bother to confirm your order from seller unless you call them. After all, all they need to do is saying "Sorry but we will refund you." and implying "Buy double price ticket on game day 'cuz you are stupid enough to use our website".

So if you want to experience their NO-GUARANTEE policy and get your order cancelled on the game day, use tickpick.com. Enjoy!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hello Rachel,

I sincerely apologize for the experience and we never want any of our buyers to go through something like this. Double sales happen on every marketplace. On the extremely rare chance that it happens with us we make it right to the best of our ability. My team provided you with a substantial credit as compensation. Your order was not confirmed and our Buyer Trust Guarantee only covers confirmed orders. Nevertheless, we took care of you.

I would like to take an brief moment to offer some perspective. Our fulfillment team cycles through all unconfirmed orders daily. The goal is to obtain confirmation as quickly as possible by reaching out to these brokers. We proactively reached out to this particular broker to obtain confirmation. You purchased these tickets one day before the event at 2:39pm (yesterday the 26th). My colleague reached out to the broker just after 3pm the very same day. Well before you reached out to our support team. The seller reached out this morning informing us the tickets double sold. At this point in time we cancelled the order. Refunding you in full and providing an additional credit on top.

I hope you choose reconsider your perspective on TickPick. This is an unfortunate circumstance however, we resolved it as quickly as possible. We make a very small margin on every order, but we pride ourselves in going out of our way to take care of buyers. Regardless, if you are not covered by our guarantee. If you have any additional feedback to offer we are always willing to listen.

Thumbnail of user jenj185
California
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Easy to find tickets for the ballgame and was so happy to not have the surprise exorbitant fees show up at the end of the process when I went to pay. Highly recommend & will use again myself!

Thumbnail of user lindar3277
California
2 reviews
0 helpful votes
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June 14th, 2023
Verified purchase

The multi-talented Highwomen put on a phenomenal show with the "gorgeous" Columbia River Gorge as a back drop. Amanda Shires rocked out both on the fiddle and with her voice. Brandi Carlile embraced her country roots yodeling and performing with her signature twang. Maren Morris was her usual powerhouse and Natalie Hemby brought her powerful voice and lyrics. Add in Tanya Tucker and a countrified band to create a glorious night of music.

Thumbnail of user lindas5982
Ohio
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

I always get my tickets through this app. Tick Pick works well with me and I like no extra fees. I have never had any bad experiences with this company.

Thumbnail of user melissal1892
Pennsylvania
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

We got last minute Dodgers tickets while visiting LA. Searching for tickets, purchasing, and using was a breeze. Best site I've used for secondary market tickets.

Thumbnail of user brendan958
West Virginia
1 review
2 helpful votes
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December 16th, 2022

Purchased 5 tickets in Sept for 11/13/22 concert. 2 Tickets showed up 24 hours before event but had difficulty transferring to ticketmaster as required. Phone call to get help and ask about the other 3 tickets which were promised to be delivered by midnight on 11/12/22. Next morning, no tickets. We were traveling 4 hours to concert city - stopped several times to check email and send emails to ask about the 3 tickets. Got to event city- the tickets were emailed 2 hours before event and seats were not consecutive. Two hours before the concert and didn't know if we were going to get the prepaid tickets! And then had to spend considerable time on the phone with customer service to get the tickets transferred to ticketmaster account. Had spent nearly $1000 on the 3 tickets and was not sure we would get admission to the concert. Was late to the concert as a result of this fiasco and still had non-consecutive seating for the party of 3. This was a first and last experience with tickpick. I cannot in good faith give a decent review.

Thumbnail of user waynea483
Wisconsin
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Very easy to use the site. Everything went flawlessly. Tickets showed up at the perfect time. Worked perfectly at the gate. No problems at all.

Thumbnail of user frankh1218
New York
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Tick pick is a brilliant company designed to save the customer money, from first picking your ticket with very easy seating charts of venues to delivery of the tix

Thumbnail of user joes2918
Washington
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I thought we had no chance for Cure tix. Then I saw this Tick Pick ad on my Reddit. I wasn't sure what to expect but I took a chance and it went great. Totally Legitimate. Saved me in the end.

Thumbnail of user barryi51
Texas
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Tick Pick's whole process of $coring tickets to an event was fast, easy, and it saved me a lot of money. I will definitely use and refer Tick Pick's services in the future!

Thumbnail of user erwinm57
California
1 review
0 helpful votes
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September 9th, 2023
Verified purchase

I wanted last minute tickets to the baseball game. The site was easy to use and the electronic tickets were waiting for me right away in my Ballpark app.

Thumbnail of user carters103
Maryland
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

It was a great experience to see Shohei Ohtahni in person. Pitching and hitting a 456 ft home run! He will go down as one of the best baseball players to both pitch and hit!

Thumbnail of user gwenc161
Texas
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

TickPick is my new " go to " for resale tickets!
Needed assistance getting my ticket sent to me; a representative answered me within minutes and continued to monitor the status until resolution.

Thumbnail of user jacks1846
Texas
1 review
2 helpful votes
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November 24th, 2022
Verified purchase

I feel the app deceived me as I selected 3 tickets in the Filter. The options presented to me should have been for 3 tickets only, not 4 or 2 or something else. At checkout, I throught I was ordering 3 tickets, and I was charged for 4. When I tried to correct the mistake, Tickpick "tried", but the ticket "owner" said no. It would be one thing if it was a $50 or even a $100 ticket, but it was 4 tickets at $1400 each...

Most people don't interact with online ticket broker apps very often, and the customer experience when selecting tickets is extremely poor. Your technology team should add an "Are you sure" button that makes the purchase details more explicit, or traps the fact that the filter was selected as 3, while the selection said 4 - Better yet, there should be a warning, "You have selected a number of tickets that differs from your filter selection of 3". This has to be a common issue, and I think Tickpick's inability to influence / control the cancellation process destroys customer trust and future repeat business - it certainly has for me.

I hope this reached Tickpick's Co-CEOs Chris O'Brien and Brett Goldberg, and they help me get this corrected before Saturday's World Series Game 2.

Thumbnail of user chrisa1143
California
1 review
0 helpful votes
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October 12th, 2020
Verified purchase

I always receive great service with Tick Pick. Even when I needed help with a pickup, they jumped in. And I love that there's no extra fees! Will continue to use Tick Pick.

Thumbnail of user adelenym
Jack S. – TickPick Rep

Hi Chris,
This is great to hear! Thank you so much for leaving this great review and for giving us an opportunity!

Thumbnail of user brendag1640
Arizona
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Thank you so much for the ease of buying. The purchase is always easy and without service fees. This is the ONLY way I purchase tickets now. You always have a great selection on seats too.

Thumbnail of user jonk409
California
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Went to Oracle park for a game and the stadium is beautiful. It was very clean and the seats were in a perfect location to see the field. It's cold there, so definitely bring a jacket.

Thumbnail of user joannep88
New York
1 review
1 helpful vote
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August 31st, 2018

Perfect perfect perfect!

First time buyer here and the site is great. Had a wonderful time at Drake. If you have any questions reach out to their support staff. The rep I spoke to was wonderful!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Glad you enjoyed the event! Thank you so much for leaving this great review and giving us an opportunity!

Thumbnail of user robertc7363
Texas
1 review
1 helpful vote
  • Send Message
September 12th, 2023
Verified purchase

We saw Eddie Izzard thanks to TickPick, as in, we found reasonably priced tickets and enjoyed the show. The transfer process was only a little shaky, I got the message from TickPick to transfer the tickets, but TicketMaster was clearly not ready - in a little more time, I got the message from TicketMaster that the transfer was ready and the tickets were then transferred to me. Overall, a good experience and I will DEFINITELY use again, to see the ticket and pay only sales tax was most welcome.

Thumbnail of user jayg983
Missouri
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Process was smooth and easy purchasing my tickets. Seats were amazing at a wonderful price with no service fees. I'll never purchase another ticket from anywhere other then TickPick!

Thumbnail of user anthonyf1497
New York
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

I feel that the prices on TickPick always edge out the competition. Transactions are always seamless.

Thumbnail of user johnb4546
New York
1 review
0 helpful votes
  • Send Message
March 10th, 2020
Verified purchase

Love this app and way it works. Will be a long time customer. Please add a rewards program and a ticket aleart so you can see if tkts are in your price range. Thanks

Thumbnail of user saraho998
California
1 review
0 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

Our seats were phenomenal and the crowds were amazing! Such a fun experience and we had the time of our lives, thank you so very much for the opportunity. We will definitely do it again!

Thumbnail of user anthonyd1802
New York
2 reviews
1 helpful vote
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September 16th, 2022

Okay... where do I start... I purchased several games to baseball games at different stadiums. My friend and I planned to visit several ballparks, however, an emergency came up and our plans changed. I needed to re-sell my tickets to take to at least come close to getting our money back. Well, after reselling 2 games(I had 8 different games) I was unable to open the website where you click on "sell". I called customer service and was told that "MAC" computers sometimes have this issue with their site. They told me to find another computer or use their app. Trouble is; the app does not have the capacity to sale tickets, only buy. So posting tickets was difficult; I had to use my phone. They then claimed that I posted the same tickets twice to the same venue. In between, I called customer service several times and they told me someone from "TECH" would call me... no one did. So after telling me that I sold the same tickets twice, my sell was voided and I was penalized $400... for what I have no idea. I spoke to an Alex who said someone would get back to me in an hour and assured me things would be cleared up. No one called!
What a nightmare! Today, I got in touch with someone else; they have no records of phone call(no notes in system at all! 0. Now they tell me my penalty is 108$... to pay for what... I am not sure. I will tell everyone to stay away now!

Tip for consumers:
beware

Products used:
none

Thumbnail of user anthonym2945
California
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

It was great day for some baseball. The stadium was not full. It was at half capacity on this day. Batting practice wasn't very long for the Cubs. It was short, but my son and I were able to get a baseball each. We go to these games and go BallHawk to try to get as many MLB baseballs as we can. We ended up collecting 7 baseballs this night and gave away two of them to other people. We plan on going to more games this summer and BallHawking. Follow us on *******@BallHawks13

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Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

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