• TickPick

TickPick

Write a Review

Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.3%
Positive
1,302
Neutral
3
Negative
47
137
See all photos
How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user davidw1610
Texas
1 review
8 helpful votes
  • Send Message
August 26th, 2019

Bought a ticket to a Rangers vs LA Angels game -Front row just off home plate. Drove 3.5 hours to Dallas, bought a parking space enroute during a stop for gas. I noticed that I had multiple copies of the parking pass when I presented it to park - didn't think anything of it. Got to the front gate -NO TICKET-. I did not get any notice that they had not received the ticket. When I called TickPicks I discovered I not only did not have a ticket I had purchased 30 [THIRTY PARKING SPACES] $330. When I simply selected a parking lot and clicked purchase. I still have no idea how. I had to fight with a supervisor for over 30 minutes while still outside the stadium to get them to commit to giving me a refund. So no great seat and no ball game and an enormous headache all thanks to TickPicks. NEVER AGAIN. I would have been better off with a scalper.

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi David,
We apologize for the delay and we apologize for the experience you had with us. It looks like we had moved forward and refunded you for the 30 parking passes that were purchased. We never want our customers to encounter an experience like this and we will always make sure to help in anyway. We are happy we were able to refund you and if you never received your tickets please email us at support@tickpick.com, so we can further assist you.

Thumbnail of user peterf1351
Texas
1 review
0 helpful votes
  • Send Message
September 13th, 2023
Verified purchase

Seamless purchase of sports events tickets, quick, easy and great value. Walked right in and had a very good time at the ballpark.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user otisc58
California
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

Great App for ordering.
Great service and easy to have look set position.
Easy to catch up the price and information.

Thumbnail of user chazt7
Texas
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

Ordering the tickets off tickpick was easy.the show was great...the seats for the price? Non too shabby...

Thumbnail of user bryanw712
Florida
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

Bought my tickets for a great price download the tickets in my wallet on my phone seen a great concert.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daryle.pinter
Canada
1 review
0 helpful votes
  • Send Message
June 25th, 2023
Verified purchase

Tick Pick is a good resource for sold out tickets. Easy to navigate and prices are transparent. Customer service is the weak point.

Products used:
None came. Fraud

Service
Value
Shipping
Returns
Quality
Thumbnail of user millyr14
North Carolina
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Didn't get to see wemby play due to him resting but it was a great time & game first NBA game together & ended up catching her a shirt section was next to the DJ that kept the vibe up

Thumbnail of user oscarm161
Texas
1 review
0 helpful votes
  • Send Message
March 10th, 2020
Verified purchase

After a have look to many tickets re sellers website I have give up my concert so I come across with this website I got my tickets in 5 minutes with easy printing system and fast progressing

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Oscar, we are happy to hear that you are overall pleased with your experience on our site and thank you so much for taking the time to write about your experience with us.

Thumbnail of user jamesr5055
Florida
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

What a pain to learn…. Yes this is my first time and it was not fun. Why can I not print out the tickets?

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kolten12j.johnson
Oklahoma
1 review
0 helpful votes
  • Send Message
April 5th, 2023

I bought tickets 2 weeks in advance for Taylor Swift concert and did not receive them. I was told to wait till an hour before the event to see if I would get them and I never did. So I then was on the phone for an hour trying to get replacement. I finally got replacement tickets but only a few mins before the event began. THIS IS THE MOST STRESSFUL AND FRUSTRATING THING THAT I HAVE EVER BEEN THROUGH! THEY TELL ME THAT THEY GAVE THE SELLER A DEADLINE OF 11am the DAY of the event and then tell me that it wasn't actually set and I I have to WAIT TILL AN HOUR BEFORE. WILL NEVER USE THIS SERVICE AND COMPANY AGAIN. PLEASE DO NOT USE THEM. It will only give you gray hairs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandod56
Illinois
2 reviews
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Great ticket experience! App was easy to pull up tiks, and loved the upfront / total price with no additional fees! Will definetly use this app for future tiks and have spread the word on this app!

Thumbnail of user richardb5825
California
1 review
0 helpful votes
  • Send Message
January 25th, 2024
Verified purchase

Tickets where Great and had an awesome view! The prices where worth the experience as well the AXS was a great App to get our tickets and use them.

Thumbnail of user tonyo592
Maine
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

I have used this app twice in the last three weeks for games and it's been phenomenal! I can't say enough about it.

Thumbnail of user danm1975
Georgia
1 review
0 helpful votes
  • Send Message
January 25th, 2024
Verified purchase

This was a great transaction with a great price. The entire show was amazing with Plush, Falling In Reverse and Disturbed.

Thumbnail of user adelah25
Idaho
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

Has some issues with my ticket transfer, emailed TickPick and within 30 min was an answer and a list of possible " what went wrong ". Thank you!

Thumbnail of user kelleyh271
Nevada
1 review
0 helpful votes
  • Send Message
January 9th, 2024
Verified purchase

I love the app. Easy to use pick the best seats and know the exact price you are going to pay. No hidden fees.

Thumbnail of user beckym525
Minnesota
1 review
0 helpful votes
  • Send Message
August 15th, 2023

Bought 2 Tickets to Taylor Swift concert for almost $3000. Never reciprocated tickets. Customer service was of no help.

* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user chances45
Arizona
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

I didn't get tickets to the event. I wasn't notified until I reached out and then was told the tickets weren't available. My first time using TickPick will also be my last

Thumbnail of user lauras3750
New York
1 review
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

Site makes it easy to search an event. Pick your tickets and the transfer process happens in the back end.

Thumbnail of user bridgetm382
New Jersey
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

So easy to navigate and love the no hidden fees. Tickets were transferred instantly to my account.

Thumbnail of user jeffs3054
Massachusetts
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Great app. Patriots game was 1/10. Tickets were a 10/10. Can't beat the price. Better than every other app that day we went

Thumbnail of user jenniferm5872
Maine
1 review
0 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

It was great! No added fees. We had no problems getting the tickets and getting into the event! 5 stars!

Thumbnail of user jasonc2751
Virginia
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Great price - love not having to worry about the extra fees at the end of checkout like all other ticket sellers.

Thumbnail of user matthewr1469
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 7th, 2024
Verified purchase

So far using this app, I have snagged some amazing deals on tickets, up to 50% off compared to other prices on other websites

Thumbnail of user austinc476
Alabama
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

Really good game for only $6, every seat in Jones At&t stadium is solid, can't wait for the renovations to be finished.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Company Representative

Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

How do I know I can trust these reviews about TickPick?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TickPick?