• TickPick

TickPick

Write a Review

Overview

TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.3%
Positive
1,305
Neutral
3
Negative
47
137
See all photos
How would you rate TickPick?
Top Positive Review

“Easy Transacation”

Tony B.
9/13/24

First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.

Top Critical Review

“Ryder Cup Tickets Purchased”

Rosemarie M.
8/29/24

I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!

Reviews (2,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (132) purchase tickets (125) apple wallet (20) ticket transfer (46) minute tickets (36)
Thumbnail of user bobg1011
Florida
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

Love this site. Easy to navigate. Many seats to select from. What I like best is your tickets go directly to MLB App

Thumbnail of user ericb2578
Texas
2 reviews
0 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

Everything worked as it should. Bought a ticket. Seller replied quickly and transferred the ticket. Easy to open/get on my side. Loved it!

Thumbnail of user benm371
Kentucky
1 review
0 helpful votes
  • Send Message
April 23rd, 2020
Verified purchase

Provides great ticket options with the lowest prices I can find, prices are fair and transparent with no processing fees! Can't beat it!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Ben,
Thank you so much for taking the time to write a review about your experience with us! We are happy you found the process easy and you were able to find the best prices for you.

Thumbnail of user steveh3581
California
1 review
0 helpful votes
  • Send Message
September 13th, 2023
Verified purchase

Excellent experience, my new go to for tickets!. Fast delivery, love the swipe feature for favorites!

Thumbnail of user corneliusm44
Georgia
1 review
0 helpful votes
  • Send Message
January 15th, 2024
Verified purchase

Easy pezy, everything was perfert. I didn't have any problems with retrieving accessing or the delivery of tickets

Thumbnail of user kelvinp69
Texas
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

The app was great. I would like to have an option to have my favorite event choices appear automatically or listed.

Thumbnail of user leahp269
Oregon
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

If you haven't seen this group of artists you are seriously missing out. They put on a such a fun energy filled performance it was so much fun!

Thumbnail of user samc1086
Oregon
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

It was amazing to find the tickets I was looking for without paying more in fees than the cost of the ticket! Will definitely be using this again.

Thumbnail of user leor227
Illinois
1 review
0 helpful votes
  • Send Message
February 5th, 2024
Verified purchase

Great experience. Was able to pre purchase parking and received tickets within hour of purchase

Thumbnail of user rickd726
Illinois
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

First time user of TickPick and the process was easy and convenient. Great website to locate and purchase without issues

Thumbnail of user aaliyahr26
Oregon
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

The tickets I purchased had great seats for a great price. There was no hassle and no issues at all. Definitely my new go to sight for tickets

Thumbnail of user vanessan188
Maryland
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

Had a great experience using TickPick. The seller was quick and very helpful :) Concert was amazing.

Thumbnail of user johnnyc614
Wisconsin
1 review
0 helpful votes
  • Send Message
January 20th, 2024
Verified purchase

Literally nothing in taxes and fees compared to the other websites and apps you can buy tickets on,

Thumbnail of user peterm2055
Canada
1 review
0 helpful votes
  • Send Message
December 14th, 2021

Adequate site. Hit or miss. Like any site do your homework. Good luck to all and enjoy your events..

Thumbnail of user robertm9307
Illinois
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase

The event was great and TickPick was so easy to work with. Highly recommend using them.

Thumbnail of user franceneb5
Texas
1 review
0 helpful votes
  • Send Message
September 22nd, 2019

My sons 12th birthday was 3 days ago and all he wanted was to see his very first MLB game and the Houston Astros play. I tried Vivid Seats, StubHub, and Ticketmaster and others... although I found the same prices, the servicing fees were outrageous! I wanted so bad to make this happen for my son, but knew I couldn't afford these costs/fees for myself, my husband, and our son.

I found TickPick in a google search, saw that there were NO SERVICE FEES, searched for tickets, and found 3 seats on the first baseline... 2nd ROW! When I selected them and went to checkout. I noticed the cost almost seemed too good to be true. I was so desperate to make this happen that I just clicked "purchase now" and didn't think twice.

Then. Those little voices on my shoulders started causing doubt in my mind. So I started to read the reviews. My heart sunk. I read so many unhappy people with this service... I completely doubted the decision I just made. However, I did see some really good reviews as well that I decided to "stick it out".

THANK GOD I DID!

TickPick completely came through and DID NOT DISAPPOINT! The excitement on his face and in his voice were all I needed to know that I made the right choice on tickets! He had the best time of his life, had amazing seats, he got to meet his favorite Astros player while signing autographs (Jose Altuve), and although the Astros didn't win... it was a night full of his first MLB experience memories with his parents!

TickPick, THANK YOU from the bottom of my heart! You made my sons birthday the best yet! We will definitely use your services again and again!

Thumbnail of user brettg11
Brett G. – TickPick Rep

Hi Francene,
Thank you so much for the review. This amazing and we are so happy you chose us to be apart of this amazing experience. We appreciate you for taking your time and writing about us and the experience you had not only with us but your son as well. We are happy we were able to provide you with amazing seats and for an affordable price ( with no fees). Thank you for using us! We hope to keep making you and others customers satisfied with our services.

Thumbnail of user millies77
Georgia
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

I was a bit reluctant purchasing my first tickets from Tickpick but the process was clear and I saved a lot of money. 100% recommended

Thumbnail of user coreyw246
New York
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

Easy to use app, notified of the event and had the ticket up front and ready with no digging around for it

Thumbnail of user nevab18
New Hampshire
1 review
0 helpful votes
  • Send Message
November 5th, 2023
Verified purchase

As a first time user, I was impressed at how quick and easy TickPick is to navigate and transfer tickets. And the price was right!

Thumbnail of user daniels1030
New York
2 reviews
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

Bought tickets last minute to go to a hockey game with a friend and got cheap tickets through the app. Was an easy process.

Thumbnail of user bryanb596
California
1 review
0 helpful votes
  • Send Message
February 19th, 2022

TickPick facilitates fraud. They allowed my account to be either externally or internally criminally hacked and proceeded to allow the criminal scammer to change the name on my account without alerting me and order 7 tickets to two time sensitive Dallas sporting events on 12/23 and again on 12/24. I alerted Tickpick via phone on 12/24 and email that my account had been hacked and that my credit card info needed to be removed from their website. I also submitted a form twice to close my account to prevent further fraud. They've refused to remove my credit card and are continuing to facilitate fraudulent use and orders on my account.

One of their employees has hacked my account and is placing orders with my credit card or they're just allowing an external criminal to gain continued access to my account. My card is still on file and my account hasn't been secured. How stupid of a company allows someone to change the name on the account and not alert the actual owner of the account. Overall, TickPick has charged my credit card $1,418.08 and there is $1,532.82 Pending. They have yet to contact me and secure my account. They haven't once admitted this is fraud and that my account was hacked. They're a fraudulent company ran by inept and idiotic criminals. Their customer service is abhorrent and the worst of the worst. It's unbelievably bad how poorly run this company is. I had multiple phone calls with TickPick managers in December and they all said to dispute the charges and they would refund me. My credit card company just alerted me that Tickpick is refusing to refund the charges and claiming they're invalid. They're even lying and claiming that I've had an account since 2013 when I didn't even hear of this idiotic and criminal company until a year ago. I'm lawyered up and they won't get away with this. Customers and sellers beware and do not do business with Tickpick.

Tip for consumers:
Do not use Tickpick.com.

Do not sell or buy anything on Tickpick.com

Avoid Tickpick at all costs.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user samr983
North Carolina
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Mets game was amazing. 7-4 win, and a free hockey jersey! I surely plan to use TickPick for another Met's game soon.

Thumbnail of user jerryd884
New York
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

Thank u for making the event stress free no problems at all with tickets or scanner
Definitely the place to get tickets

Thumbnail of user annec1031
Anne J.
California
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

This was my first experience with TickPick and it won't be my last. Super easy and convenient. Love the rating system too.

Thumbnail of user louw83
North Carolina
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

Simple to use great pricing none of the add ons.
Have already purchased more tickets to upcoming shows and recommend to friends.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Company Representative

Thumbnail of user brettg11
Brett G.
Typically does not respond to reviews

How do I know I can trust these reviews about TickPick?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TickPick?