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TickPick has a rating of 4.7 stars from 2,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TickPick most frequently mention great seats, hidden fees, and purchase tickets. TickPick ranks 4th among Tickets sites.
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First time user of TickPick and some of the reviews had me a little nervous. You don't get tickets instantly like other sites, but I had these within an hour of placing my order. Everything went smooth and the seats were a great value without additional service charges. Got in football game perfectly.
I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!
Couldn't get tiks for Brandi Carlile for last 3 years and learned of your site and two days later saw her.
The experience was easy and there were no hidden fees. The tickets were accessible in minutes.
Had a nice time with my son at the Dodgers game vs San Diego. And we won great job Dodgers.
TickPick is my new go to! We saw Band of Horses in Tempe AZ. Best price we could find online
Purchased tickets in January for a April baseball pregame. All games canceled. Still no refund. I keep being told "Just 30 more days"
* TickPick attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to use
Fast processing and ticket delivery
100% real and best part FEES INCLUDED
Only using TickPick from now on
Everything was perfect at Snapdragon Stadium. Too bad SDSU got got smacked by UCLA. Otherwise no complaints
Game was excellent. Glad your prices include everything
Worked great
Will definitely use this site again
Very easy transaction
Very easy and fees were lower for the same seats compared with other vendors.
Attended the Cowboys/Redskins Game on 10/29/17. Usually tailgate and buy my tickets via TickPick app 30 minutes before Kickoff. I have been doing this going on 2 years now using TickPick with no problems.
Bought my ticket and received my email minutes later. Friend attending the game with me bought his ticket via the app 30 minutes before I bought mines and NEVER received an email. After waiting outside the stadium entry gate in pouring down rain for 50 minutes in which during this time we also tried to contact TickPick Phone Customer service and received an automated message saying No Customer Service Reps are available at this time because my friends money was tied up due to purchasing a ticket he never received I had no choice but to purchase his ticket for him using the app on my phone. By this time the game had already started and there were no more single tickets available. Only remaining tickets available were only sold as a pair (2) so I bought a pair of tickets that totaled $71. That was the lowest I could find. Almost $40 more than the ticket my friend paid for and never received and $40 more than my own ticket I paid for and received. We were only looking for standing room only tickets. By the time we made it into the game we missed the First Quarter.
When i got home I sent TickPick an email letting them know what happened in which I even provided a screenshot of my friends app on his phone confirming him still not receiving his ticket by then over 2 hours into the event and TickPick's (Connor Clark) response was basically yes we gave your friend a $10 credit to his account but the $71 you paid to get him into the event is your loss.
The same thing happen to me 2 weeks ago at the 49ers/Redskins game where I myself never received my ticket and had to purchase another one so this does not seem to be a random issue.
So after yesterday and the email response I received I am done with TickPick
They got me for $71 which included the $15 credit they gave me for the 49ers/Redskins game and don't seem to care.
Best experience ever! Price, location and the actual event.
TickPick is the best place to buy tickets. Never had any problem buying or receiving my tickets.
I like that you see the full price without any hidden fee! Easy to use and the best prices!
I love it thank you, the concert was amazing my daughter and I we have a lot of fun
Love the no added fees. Received tickets in a timely manner. Easy to retrieve on the phone.
Simple and easy to use app, nice to know the all in price as you are shopping!
Fast tickets and great price. Lots of selection, easy to grab one ticket and walk in the gate
It was my first time using TickPick and it went well. I'll keep checking for good ticket deals.
I enjoyed myself, and I did not have to pay a lot of money for the overseas/stupid tax!
From the beginning to the end, it was simple and stupid... exactly what a customer is looking for!
Purchase was easy and pricing was fair. I even picked up a new Apple Card in the process.
Easy site to use, charges were accurate and easy access into concert with the tickets on my phone.
New reader system deployed at Razorback football games this year and my TickPick tickets worked perfectly.
Gain trust and grow your business with customer reviews.
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
Andre,
Would you mind contacting us at 845-538-4567 or emailing us at support@tickpick.com? If the tickets were never confirmed, then it is possible that they were never delivered in time for the game. That order would have been cancelled and you would be refunded in full. We cannot refund you if you bought tickets that were more expensive then the tickets you bought that were not confirmed. I really apologize if you had a poor experience, but I hope you understand our position. I would like to take a look at your order so that I can see you were taken care of.