Tiger Mist

Me and my daughters probably order over $2000 and when it comes to return $60, all excuses coming. Customer service WORST. If some wont fit you, Throw your money out. No return Or Even Exchange. Even when you paid Full price NOTHING. I would NEVER recommend anyone buy from company base in Australia.

I bought several pairs of pants from this company and none of them fit me, so I returned them. I thought that because the merchandise was ill fitting, I would be able to receive a refund, however I was informed I could only receive store credit. Disappointing. But here is when they really decided to screw me over, the return credit took 3 weeks to process and was not for the full amount. I received an email saying one of the pants I returned was covered in "black hair," which is impossible since my hair is blonde and my cat has white/grey fur. This website does not include measurements for their merchandise, making it difficult to know your size in their product, they have a limited return policy and are not very size inclusive, then, they try and scam you out of a couple bucks by lying. STAY AWAY, POOR QUALITY, SCAM

Absolutely shocking quality - I have received two faulty products and denied a refund for both. I have reported their terrible refund policy to the ACCC. I highly would NOT recommend shopping with this scam of a company!

By far the worst customer service I have ever received! Absolute SCAM! Order took 5 days to dispatch and payed for express shipping only for the company they hired to delivery my parcel to wrong address. I even spoke to the deliver company and they even showed it was signed for by someone that was not me and contacted tigermist and they pretty much said it's not there problem and won't do anything even though the error is not mine. They took my money and I am left out of pocket with no products! I will be reporting this company. WORST DAMN SERVICE AND SCAM! All about taking people's money and not helping there customers, disgusting.

My package was never delivered and I spent weeks arguing with them to give me my money back or resend the clothing. They said contacted the shipping company who said they had delivered my order and couldn't do anything for me. Wouldn't refund me my money and lost my package which was $150 with of clothing.

I ordered from here and my items were delivered exactly a week later on March 20th. On the website when I went to return on April 1st, it said my return window closed on April 1st (I would think I had until EOD) anyways...my mistake I guess. When I reached out to customer service, they told me that the return window had actually closed on March 26th, just six days after I received the items.

As a US customer, their return policy is completely unfair and customer service will not work with you AT ALL and they will just repeat how they "require all customers to read through our returns policy prior to their purchase to ensure they do not miss the returns time frame" and cannot help because they "have to be fair and mindful of all customers"

Don't bother unless you enjoying being irritated.

I returned an item I purchased because it didn't fit and they gave me the wrong amount back for my refund and refused to believe that I had sent the top I told them back when I literally had the top they were saying I sent back with me and on. Their communication was terrible and I will never ever be purchasing from this thrift brand again. DONT WASTE YOUR MONEY, YOU WONT GET IT BACK IF THINGS DONT FIT ETC

I purchased a 2 piece on Tiger mist website end of November 2017. I haven't received my order to this day 18 January 2018. The tracking code they provided me is untraceable since I live in Finland. I contacted them few time and I got no relevant information on how to track my order. I feel Scammed. PLEASE DON'T ORDER FROM TIGER MIST. If you live in Europe.

I thought the sportcrop would come with the short because of the price 60 dolar and has this big sponge sport crop i fell over price really disappointed i was waiting for shirt like they show picture

A total scam! I ordered a $#*! load of clothing from this site and never receive anything! Contacted them 5 times and never received a reply, I hope they get shut down.

Bought 3 dresses worth $70 each. I thought I didn't have to pay customs fee BUT WRONG! Paid $45 for it and One of my dresses didn't fit well so I wanted to return but I have to pay shipping cost AND just get a credit. It's expensive and NOT WORTH IT

They dont offer returns of exchanged on products that are in a sitewide 20% off sale? Like how am i even meant to opt out of that? So disappointing for a large store like tigermist.

I'm writing this review here after Tigermist reported my review as fake on trust pilot. I have a picture of my order.

The quality is horrible and the service is even worse. The clothes smelt like petrol, I didn't try them on I just emailed straight away to return them. I was advised by their customer service I couldn't however under Australian law you definitely can. (chemical odor clothing is also a fault)

I know $150 isn't the end of the world however it's the principle, selling low quality faulty goods with no returns is not ok.

Accc #knowyoyrrights
Refund rights

Consumers have the same legal refund rights on sale items as they would have on full-price products.
Stores and sellers cannot take away these rights by claiming they have a ‘no refund' policy for sale items, or displaying a ‘no refund' sign.

-after multiple attempts to return with Tigermist they reported review as fake, and copy paste reply. I'm yet to hear back about the weird chemical petrol death smell.

I've put a picture of my order so Tigermist can't report this as paid by competitors

No where to contact them, I've tried fb, phone number and email and no answer Said it was gonna arrive within 1-2 days but it's soon been a week.

NEVER ORDER HERE. I purchased a large order ($400+) to the U.S that was said to be "delivered" by DHL. I waited a day after the notification as they released it when I did not authorize but it was still not delivered! I reached out the team and DHL, which took 3-4 days to get a response already, both of them said they will be in contact with each other to "investigate". Investigation took over a week and I got a response "concluded that your shipment has been delivered correctly. DHL offers a door to door service, meaning the receiver does not need to be the one to provide a signature, so long as it is received at the correct address per shipping instructions.As a result, unfortunately we are unable to assist in further investigations, or a resolution, as it has been delivered to you correctly." My order was not their when I was home. No driver was on camera. What does their conclusion even mean? THEIR OWN WEBSITE states Please note, if you request your delivery method be updated to a different address or provide DHL with authority to leave, you are waiving your right to any form of reimbursement or re-delivery if your order is not delivered, stolen or lost. We do not recommend changing your delivery method from our signature service."
I did not update my address or provide DHL with the authority so when did I waive my rights for a redelivery or refund. It is ridiculous
DHL and Fedex drivers have stolen packages before. What does GPS do? Nothing. PLEASE NEVER ORDER HERE THEY DO NOT TAKE RESPONSIBILITY.

First of all I ordered from this site (TigerMist) in march and it is JUNE and I haven't received my order yet... I had no shipping costs at first as it said on the company site, but now they are asking me to pay over 40 extra for shipping. In the past three months I have sended messages two times them to cancel my order bc the order didn't even leave the country of orgin for over two months and they answered to me with the SAME EXACT COPIED message why the couldn't refund my order which was s**t bc I know my rights as a buyer, but I'm from EU so there is nothing I can do. They didn't even offer me discount to apologise. I rarely comment on companies sites so u know I'm very disappointed with Tigermist. Wouldn't recommend this to anyone.

Their stuff comes from Aliexpress! Don't bother to buy. Bad quality and even worse customer service! Biggest mistake ever!'

FRAUDULENT COMPANY!
No purchase receipt therefore can't provide required order number to return items. I feel this was intentional and part of the game they play.
STAY AWAY!

I stupidly bought a dress for $70 from this site.
When the dress arrived, it looked absolutely nothing like it did in any of the pictures on the site. It was made with this thin, super cheap dollar store quality material that was completely see-through. The dress was also advertised as ending at the mid-thigh and ended up being so long it almost went down to the ankles. I retired this dress for a store credit refund (which is all they offer as a refund, another JOKE about this site and how they keep you trapped into making purchases through them).

Once I retired the $70 dress for store credit, I am now being lied to by the representative, Sarah, who claims there are "stains all over the dress and white stains throughout the inside of the dress". I know for a fact that this is a lie made up so that Tiger Mist could get away with not giving me my $70 back. I have tried on this dress ONCE and only wear clear deodorant, which I don't even think I had on that day before trying this dress on. I have read warnings online about Tiger Mist and how they lie about returned clothing having stains on them to avoid paying people their refunds. This is a known SCAM that this site is involved in. I was hesitant to try returning anything to this site because I read these reviews, but really wanted my $70 back and had absolutely no use for this cheap see-through piece of fabric this site scammed me into buying for $70. It turns out the reviews are true, you will not get your money back and the clothing all looks cheaply made, see-through, and different in person than it appears on the website. DO NOT SHOP HERE! SAVE YOUR MONEY! TIGER MIST IS A SCAM!

Ich habe 4 Artikel bei Tiger Mist bestellt und bin sehr zufrieden. Der Versand dauerte ca. 4Wochen und zollgebühren wurde berechnet 16 Euro.