TNT Express

We have been working with this company for some time and everything is a problem for them, starting with booking process through the phone, follow up on pick up or delivery. The service is miserable. Call centre agents are untrained and instead of admit errors and try to help customer, they invent and lie. The most common is that upu are promised a call back, but they never call you. The level of incompetence is overhelming. We are based in Abu Dhabi. The services from UAE TNT are not recommended.

This is rediclus just wasting time every time you only say lie to your customers keep saying the driver unable to come in or the door was close why you make the customers down if you can't do the job close this dirty business

When I was unable to make my first withdrawal after four months of investing, I started to worry. Unexpectedly, my account—which had more than $600,000—was locked, and customer support would not respond to my inquiries. A coworker suggested that I get in touch with S I M O N C H * C O M, a team that assisted me in getting my money back. Please get in touch with S I M O N C H * C O M if you're having the same problem, and they'll assist you in getting your money back.

A 2 day delivery has taken weeks, and they continually insist on more and more money to pay for local road taxes, insurance, Covid insurance for the handicapped in Massachusetts (2024), and another $525 for insurance on a $100 parcel. They wanted more than $3000 from me and promised to refund it all. Very very shady...stay away.

The service is rubbish all three times they never pressed my buzzer I was waiting in for then all day and one of the times they went to wrong address. Never called me even though they had my number. Customer service just as bad. I even posted labels on doors to show them my door why the passport office chooses to use this company is a question? Bad bad service no help whatsoever and then ti be told not to be upset really? I am due to go on holiday in three weeks if I reschedule it again and they do the same they automatically send back to passport office

Ron from TNT has now been moved to another part of Sydney, i hear. Thank You Jesus! Our new Delivery guy is great even polite. Now somebody else has to deal with Ron who needs some goods counselling. Good luck Ron.

This was not the first time it happened, and it's badly affecting our business...the last time it took almost a month for my courier to arrived.
This time.i really have no.clue how they handle my courier how did it reached Austarlia.when the address is crystal clear as Dubai united Arab Emirates, until now I have not receive my courier.and that is extremely important to receive on 25th Feb. Thats why we selected express and paid more. They collected the courier on 22nd Feb.in China.
Till date I'm left with.no clue where has my courier gone.

Extremely very worst courier.

We have a regular Driver Ron who delivers around the Artarmon 2064 Nsw area always makes rude insulting remarks. Have complained a few times to no avail. Tnt or Fedex have lost quiet a bit of business because of this person as we are using different couriers. No problems with other couriers who are always courteous.

Incomprehensible how this company is still in business. On a Tuesday I paid Sfr 85 for express delivery from Geneva to Munich. It's now Saturday and my parcel just left Cologne.
Tracking my parcel I see it has been to Basel, Paris and Cologne. So much for speed and reducing emissions … I will make sure never to use TNT by always asking who the merchants use for deliveries. If it's TNT - cancel the order! Or demand they use another courrier.