Absolutely disgusting behaviour. Twice in two days I have had "receiver not home" as an excuse for not delivering. Somebody wasted my time on both days. Take responsibility for your failures, don't blame the receiving individual. Sickening on so many levels. You are a disgrace.
TNT cab service in Mansfield Ohio has been really quick to get to me to keep every appointment without being late in the last 2 months of me using their service. The other cabs in Mansfield take forever to get to anything (c &d taxi). They don't seem to care about any appointment times always late. But TNT is Johnny on the spot. TNT is 49 565 2602 if you want to be on time.
Ordered a part for Lamborghini. Arrived in 2 days! From overseas. From Europe to washington. That's like 5000 miles away. I thought it would take months. TNT employees good job
We upset about tnt. Previously item for duti import will pay upon recieved via bank transfer to tnt account. But now the asking for the payment first before hand over
Imagine we are busy or internet not available. Then just send to me and hand over after i done payment. But now they ask for payment first, what meaning of loyalty and continous support if they treat me as 1st time customer.
Really upset. Tnt world class courrier but certain staff tnt low class mentalitity
Thanks
Pleeaaaase improve your collecting services. Other than that I have no other complaints. So far an ok service.
This is the second full day l have waited for a delivery and it has not arrived. 1st occasion it was delayed in transit and arrived damaged. No phone calls just didn't turn up and got new text informing of next day delivery. Same today, an absolute joke. Tried calling them but just saying we are busy! Another day wasted sat at my salon in this heat. Will have to do it all over again probably tomorrow? Not my choice of delivery company and would never choose or recommend them EVER. Only good thing was the delivery drivers very polite..
I made the mistake to use their services for two parcels. Never again! The online tracking system is a joke, the same experience in talking to their customer support. I got conflicting information every day I called. Parcel arrived very late at the destination and also busted. STAY AWAY! Those are incompetent people and don't deserve your money and trust. Use alternatives if you can and avoid them at all cost.
There are no words to describe how bad this company is!
We've called them every day every day since Tuesday last week. Finally seemed to get somewhere yesterday. After speaking with TNT on Facebook and making multiple phone calls, we arranged to collect from the Edinburgh depot this morning only to find that it's not even there!
I contacted TNT today again to be told it will be on its way up to Edinburgh tonight - the same thing we've been told for the last week! I have no faith in this happening after being told this so many times already. Nightmare!
Shipment: *******
As a business i used Tnt Cyprus for 10 months, sending hundreds of parcels to North America and Europe. The one star is for the delivery speed which was always excellent. Everything in Cyprus was a disaster. Incorrect invoicing, over charging, variable shipping rates and almost zero customer service. The lack of any customer service, very soon outweighed the benefits of a swift delivery service. If there was a handbook on how to run the worst service, tnt would be top! As a one off delivery you may be satisfied, but as a regular business partner, avoid at all costs. Terrible company to work with.
Worst service EVER. Every single time my company has to use their services they messed up! I don't understand how a company can even survive in the market with such a terrible service.
Answer: I can get hold of them but they are not able to help
Answer: I won't next time they Don't deliver on time, I will look at other transport
TNT Express has a rating of 1.1 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TNT Express most frequently mention customer service and tracking number. TNT Express ranks 382nd among Shipping sites.