Tortoisetown

I purchased from them online. I specifically noted in the NOTE section that I don't want the tortoises to be shipped until a week later. I had a problem with the enclosure where I wanted to place the tortoises, so I called them the next day on Monday morning as soon as they opened ( I placed the order on Sunday) to have the order canceled, no one answered ( left a voicemail) so I emailed them and requested the order to get canceled.
On Monday in the afternoon, I got an email from them saying they have to charge me 20% restocking fees. I was shocked and I asked them why would you charge restocking fees and they replied saying they already packaged them for shipping and I told them I requested the shipping to be after a week and they replied saying they overlooked the note and its in their terms and conditions that they charge restocking fees.
I argued with them for an hour through emails because they don't want to talk on the phone knowing that I will shut them up.
In the end, I had to accept to give them the 20% fee to get the rest of my money.
They are liars, thieves, crooks, scammers and they need to be taught a lesson.
I know someone one day is going to teach a very hard lesson.
I wish you rot in hell

Tortoisetown town was a great help on assisting me with my two baby sulcatas setup. The customer service was great and I would recommend Tortoisetown for help with your reptiles.

Ordered a baby Russian Tortoise from them about 6 years ago. He was healthy when he arrived. He's happy and healthy now.

I think the end of the shell looks to rocky and spikey I think it's supposed to be like smooth shell at the end

This has been the best decision we have made in our life. Taco is sociable and full of personality. Greatest addition ever.