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Tortoisetown

How would you rate Tortoisetown?
grey star
grey star
grey star
grey star
grey star
Mississippi
2 reviews
0 helpful votes
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Fast and easy
February 1, 2024

Got a surprise tortoise and I ordered the deluxe kit from tortoise town. It had everything I needed and arrived very fast!

Date of experience: February 1, 2024
Pennsylvania
1 review
0 helpful votes
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Very helpful
February 6, 2024

They were very informative and flexible. They shipping was fast and they followed up on all my questions right away.

Date of experience: February 6, 2024
New Jersey
1 review
4 helpful votes
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No response
July 15, 2020

I purchased a Egyptian tortoise from them and im still waiting for a response from them I have not received a tracking # or a call back from them

Date of experience: July 15, 2020
Michigan
1 review
0 helpful votes
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Highly recommend Tortoisetown
April 5, 2024

Thank you we love our Sulcata Tortoise. Everything arrived as promised and on time. Thank you again.

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Tiny Tink
June 20, 2024

Loved the first one so much this was the second purchase.

Date of experience: June 10, 2024
Washington
1 review
0 helpful votes
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My turtle died within 4 days of purchase.
February 23, 2024

My turtle died within 4 days of purchase. Further I paid for a male yearling and was sent an ill unsexed hatchling.

Tortoisetown attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2024
Customer S. Tortoisetown Rep
over a year old

Hi, we have a guarantee in place so we will replace your turtle! Please email us and we will get you set up with a replacement

New Mexico
1 review
0 helpful votes
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Little boxie
May 21, 2024

My little friend arrived alert and ready to investigate its new environs. A joy to behold

Date of experience: May 10, 2024
Illinois
1 review
0 helpful votes
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Japanese Pond turtle
June 16, 2024

My turtle arrived healthy, alert, and spry. He now enjoys his spacious tank.

Date of experience: June 6, 2024
Florida
2 reviews
0 helpful votes
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Ask what not to feed my tort
June 15, 2024

Thank you for the list of food not to feed my tort

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Red footed tortoise
June 13, 2024

What a sweetie, named him Michelangelo. Very healthy

Date of experience: June 3, 2024

Overview

Tortoisetown has a rating of 3.9 stars from 149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tortoisetown most frequently mention customer service, box turtle and great experience. Tortoisetown ranks 1st among Fish Store sites.

service
43
value
42
shipping
40
returns
25
quality
38
This company does not typically respond to reviews
+104