THEY BROKE THEIR CONTRACT. THEY STOLE MONEY OUT OF MY BANK ACCOUNT 4 TIMES AFTER THEY HAD ALREADY BEEN PAID IN FULL. THE CONTINUOUSLY LOST MY SPECIMEN. I BELIEVE IT IS A SCAM. AND I WOULD NOT GIVE IT A 1 STAR BUT IT IS TE ONLY WAY TO GIVE REVIEW
I approved a charge of $69 but later that night was charged an extra $275 without being asked for approval. Instead i just got a email saying "thank you for your payment of $275!"
Don't use this service. It's just another automated system designed to take money out of your account. After my initial order I had 3 payments of $175 taken out of my bank account for "Quarterly Trademark monitoring" which I had no idea about. I only found out when I got an "Upcoming Payment" alert email 10 months later which I immediately cancelled then discovered two previous $175 amounts had been withdrawn without my knowledge as I never received any email alerts or payment receipts. I was able to get the 3rd payment refunded but they wouldn't refund the other two as it was "past their 60 day refund policy". On the phone I was told I would have received a "Free trial ending" email regarding their "trademark monitoring service" which i also never got, so you'll probably unknowingly end up on this free trial then get robbed when it's over.
Additionally once your application is in, if you don't know anything about trademark law it'll likely get rejected then you'll be told by the actual Trademark office you should hire a trademark lawyer to appeal, and you will need to as it's quite complicated.
So in short you are better off to just go straight to an actual Trademark lawyer who can handle everything for you and I assume could flag any potential issues before you submit your Trademark application. Trademark Engine do not do anything for you after they have taken your money.
I cannot believe on how sneaky their initial set up is. I went with the special $49 fee, they added so many extras without a total approved and my bank account went crazy and alerted me on a total of 6 transactions totaling at $1,125. ABSOLUTELY UNACCEPTABLE to take advantage of the consumer in such way. I've tried reaching out and no call back, always busy and the wait is so long that an automated answering machine picks up with the same message to leave a name, callback number and the reason. Been 3 days and no call back. DON'T USE THIS SERVICE, it's an absolute SHAM!
The USPTO is a better way to go through the process. This company bilks individuals out of their hard earned money. What a crock of poop.
Trademark Engine provides "information and software only." Trademark Engine "is NOT a lawyer referral service and does NOT provide legal advice or participate in any legal representation" Their customer service representatives are NOT there to assist you, and they may NOT provide any legal advice to you." What a bunch of bunk!
I Inquired Of trademark engine on getting a trademark for a company. I was planning on opening. I wasn't sure what we were gonna call the company. But they called back and said that another entity was gonna register my trademark. So I asked him who it was. They lied and said they could not tell me who it was. And the way he lied to made it obvious that there was no one else using or planning on having a trademark in the name of the company I was planning on opening. Yes because I knew they that I would have to think about it. So they sent me an email today, saying. Basically that if I did not go ahead and give them money that they were gonna turn me over to the government for a new company that did not report to the government and had me. Find $500 a day and put me in jail for UP to 1 year. Because I was. Not buying a trade mark from them. I recently responded to the email saying it sounds like extortion. Extortion is if you don't give us money. We're gonna lie about you and try to get you in trouble. I have pictures of the email. Apparently trademark engine are liars, Extortionist, & deceivers and that they're lying to the government to get me into trouble. Simply because I won't give them money to do a trade mark. I explained to them. We're not sure what we're gonna call the company and that the company had changed names through the years to reflect the changes and improvements and expansion of the different companies. So apparently they have turned me into the government for owning a company I have not even started just to Get me to buy a trademark through them. If I was looking into a trademark the last people on this planet I would speak with is trademark engine because apparently they practice extortion. Apparently they're willing to lie to the government just to extort a retired veteran. And apparently there is no one else trying to trade mark the name of the company we may open and that they're flat straight lying to god and everybody about everything including the government.
You begin the site thinking the trademark will be $68.00, once they have your credit card info, they bill you for several other charges, and will not refund your money. Its a scam.
They have a glitchy system and a dashboard that is NOT intuitive! There customer service personnel do not listen and overtalk their customers. Plus the upcharge you for EVERYTHING! The $149 is a ploy to get you in the door. I would NOT recommend.
They automatically charged me for the addons, that I haven't subscribed for. Contacting them on phone is a horrible experience. I don't know if they are a SCAM or LEGIT. Either way, not good.
Answer: For my first Trademark, I was recommended to use Trademark Engine. That was a big mistake. The site doesn't do any extra work. YOU essentially are entering the EXACT fields that are required on the actual USPTO website and then they simply copy and paste all the fields on the USPTO website for you. I am NOT kidding - you can literally go and check both sites. You are paying $99 to Trademark Engine for just doing this. Oh and BTW, their nonsense about 'Researching to see if the TM is taken" is literally a 5 second job on the USPTO website. You just need to enter the Trademark term that you want in the search box (TEAS) and see if it has been taken. They make it sound like it is something massive. Besides this, they actually had the nerve to over-charge me. So they charged their fee and they charged me $275 to file with the USPTO (the USPTO filing fee). It was only later, when the USPTO sent me the email confirmation, did I realize that the actual cost was only $225 - so they happily charged me $50 extra. These people are scam artists and they refuse to talk to me about this or answer emails. I have filed a dispute now with my card (who told me that they will get the refund soon). Stay away from this company and file yourself.
Answer: They keep charging you for a subscription you do not sign up for.
Answer: My first dream business has turned into a nightmare. It feels like someone else is just making money off of whoever enters that hook without actually helping business owners who are looking to create a unique brand. The trademark registration process is misleading, and it seems like they are taking advantage of people. Many people don't understand how the process works and end up paying a lot without any guarantee of approval. I am one of the people who now need to cancel the whole position, and it is bitter business now.
Answer: No, i got scammed here. This whole operation is a scam.
Trademark Engine has a rating of 1 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trademark Engine most frequently mention customer service, credit card and application process. Trademark Engine ranks 28th among Trademark sites.