Trademark Engine

BE CAREFUL OF THIS COMPANY! THEYCARE SCAM ARTISTS! They will REPEATEDLY vhsrge your account for various bogus charges, and keep doing so firvhundreds, if not thousands of dollars! BEWARE!

They will activate a sucription after you buy a standard service and deny refund. This goes agains what is decribed on they guarantee section.

I bought service from Trademark Engine LLC (trademarkengine.com) to file my trademark with USPTO in September 2017. I paid all the fee up front and provided them all the documents and information they asked for. We received an office action on our trademark and USPTO said there was a wrong company entity type and they did not accept specimens. I contacted to Trademark Engine and asked them why did they put wrong company entity and they said they will fix it and they will charge additional $99 for office action response. First, I was arguing with them why should I pay for it but after that I agree to pay $99 in Jan 2018. Again, I provided them all the required information. After that, they said they will call me once it's ready to file an office action respond. I was waiting for their response but they never contacted me. Then I started calling them they never answer my calls. Finally on April 25th I contacted them thru chat window and I started asking about my application. Then they said I have to pay for office action respond and I explained that already I paid, after long wait she said ok I can see that you paid for office action but you have to pay another $99 if you want to proceed. I said what? I said already paid and she said I have to pay $99 more. I said this is ridiculous. I am waiting for your response and you are telling me now and asking for more money. I told her I do not do business with you I am done. This company is robbing people. Also, I bought another service from Trademark Engine which is called Privacy Protection and they were charging me $5 every month. After receiving an office action notice I am receiving tons of email every day from all over the country. They failed to protect my personal details and I was paying them from last 8 months. If you are reading this please do not pay for any services this is totally waste of your money and time. Already I wasted my 8 months and money and still, my trademark is not approved yet. I paid them total $838 dollars. I am going to find a good lawyer who can help me to get it done. Thank you

This company is simply the worst. They are so unclear with their instructions, I don't know how they managed to make it onto 'best trademark application website' articles because they are one tiny step from a scam. I feel extremely cheated and wish I had just gotten a lawyer, or never filed to begin with.

First off, I filed my trademark in January, and suddenly realized on top of the hidden fees they had within the application process itself, they also had the large government fees which were NEVER even talked about in the application. Like people use your site because they don't know how to file themselves. Where is the transparency? Answer: there is none with them.

On top of that, during the application process there was an option to get a privacy plan. Now this part put me over the edge, but not until I realized what would happen if I didn't select the "right" privacy plan. They have one that hides your phone number and address. The other one hid different things, I can't remember how it was stated. I am not sure why I assumed that address meant your home address for the option I chose, but it NEVER specified email address. I assure you of that.

Well, my home address is now displayed for the world to see! You look up my trademark name, anyone can know exactly where I live! As a growing anonymous YouTuber, this is exactly what I wanted! Yay me!:/

So first thing I did was email Trademark Engine asking what was going on? They informed me my plan only covered my email and phone number. Then I was like I guess we can switch to the other plan then. We did, but guess what? I was charged TWICE when I realized absolutely NO changes were actually made. Legitimately, I was scammed out of $80 until I pointed out to them that nothing changed. And in fact, you have to file a completely separate form - for $49 through them - for any changes to be made. By the way, after I emailed this person back to just go ahead and buy the form, they ghosted me. (The email and chat system are awful if you were wondering. You only get anything done by calling.)

On top of that, in the actual application form (the one on USPTO's site), there is a place to put a domicile address and then a mailing address. The mailing one would be displayed if done correctly. However, Trademark Engine never had this option. And even though PO Boxes are not allowed as domicile addresses anymore, you can still put a PO Box as your mailing address - I've read the rules and discussed with a lawyer on YouTube. They are blatantly doing this to scam you out of more money. They make a large profit out of our ignorance. It's really sketchy and disheartening.

I'm furious and honestly disappointed in myself for falling for this trap. Anyone looking to file a trademark application: do NOT go with them! You will regret it big time.