The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.
This summary is generated by AI, based on text from customer reviews
I feel more confident of what I am doing and how to handle the situations with my dog.
So far I have found the tips very helpful. Applied to ignore when Judge is naughty and find it really works. He only gets a pat and "good boy" when he has obeyed a command. Jury is very, very obedient and I very seldom have to reprimand him.
This was fantastic! Sally gave us so many ideas and things to try. She explained about all the three types of herding dogs that are in our dog and how to deal with each type. She helped us understand her mannerisms and how to get her to pay better attention to us.
I am relieved to know that there is something we can do to solve our problem with our dog.
This has been a great pleasure and ever so helpful to me. I am delighted to find knowledgeable people I can talk to.
It was delightful to talk to someone who had had a Japanese Chin and understood the breed and the difficulties with it.
I am greatly encouraged. I thought she should be potty trained by now, but Sally says I am doing great for only having her for 2.5 weeks.
This was very helpful. Sally was spot-on with her advice. I really appreciated speaking with her.
It is always so helpful to talk to Sally because she has a lot of ideas I have never thought of.
The things Sally told us make a lot of sense. We will all work with LIly and now we know how.
Very pleasant and understanding. Good listener and great help.
We found all the ideas the trainer gave us to be really useful.
I feel so much better after talking to Sally. The ideas she gave me were wonderful.
I truly appreciate the assistance in training and grooming our newest additional to our family. It's been a long while since we've had a dog and I feel like this extra assistance has made all the difference. Highly recommended! Super helpful staff too!
It's a work in progress
1 day good next day a accident.
Nancy's tips and tricks with the guide to grooming has helped me and my dog a lot. I never knew being a dog owner carried so much responsibility, but grateful that I can start providing the care my pup deserves.
We really appreciate all the information we learned tonight.
Emily was very supportive and answered each of my questions. She also gave examples and tips for me to use.
I just can't find a way to keep my dog from having accidents but I think the ideas I got tonight might help. Have been recording time each time he is taken out for poo & pee. He has not had any accidents, since we spoke on the phone, would like to have a conversation with the same dog trainer I spoke with thanks, as soon as she is available
Answer: We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
Answer: Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
Answer: Hi Debi, you will have to use desensitisation strategies.
Answer: There are many dog training programs I would not use this one for any dog of any age
Answer: Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy