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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Housebreaking Frankie
August 10, 2020

My 8 month old cocker spaniel Frankie was having trouble learing to go outside to pee. I ditched my usual cleaner and started using vinegar and water to scrub and to clean up after an accident. I also started taking her out more often and staying with her to encourage and praise her. After only a few days, she has gone from "many" accidents to having maybe 1 a day.

Date of experience: August 10, 2020
Ohio
2 reviews
0 helpful votes
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Emily was very concerned about my needs and gave me some wonderful advice to make my day easier.

Date of experience: August 28, 2024
Melissa U.
California
1 review
0 helpful votes
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So far I am loving all the info Im getting about my beautiful new 8 week old baby boy Diesel !!! Thank u so much! I will be ordering the training course in a couple of days. Thank u so much for all this great info.

Date of experience: June 9, 2020
Washington
3 reviews
28 helpful votes
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Like so many here, I am glad I checked reviews before I got conned. Red flag for me was " We guarantee your credit card info is 100% secure". Who would promise that?

According to the web their address is 8721 Santa Monica Blvd, Suite 1010, Los Angeles CA except there is no such place. 8721 Santa Monica Blvd is in West Hollywood. Google Map shows it to be an outdoor strip mall of restaurants, a VCA emergency vet, etc. No suites. Number 8721 is an empty store front with a For Rent sign.

I would encourage you to take your complaint to the FBI Internet Crime Complaint which is www.ic3.gov since it is credit card fraud and econsumer.gov to report an international scam. The only way anything will change is if the victims report it!

Date of experience: January 6, 2016
Linda N.
California
1 review
0 helpful votes
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We've loved learning the unique traits about our Siberian Husky Mr.Koda. He's still young but is learning fast now and he realizes we are his stable loving home. You see I adopted Koda from the shelter and koda has been in 3 different homes before me and so we can tell her been hit on. (Not okay!) And so teaching him through your simple one worded commands does seem to work and we've seen progress in our beautiful boy! He follows us out the door now rather than taking him on the lead! And he's even staying next to me or my significant other outdoors without a leash! So thank you so much for your tips and tricks to help us better understand kodas nature :)

Date of experience: June 9, 2020
New York
1 review
1 helpful vote
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Dog obeisance training at its best!
July 22, 2021

I love the training program that Nancy Richards has TrainPetDog. Not only do I get daily tips for training my dog, but they are tailored to my dog's specific breed. This is not your average "one size fits all" training program! The suggested training tips work REALLY well and if used consistently you see REAL results- VERY quickly! Because of this program my family and I are enjoying our time with our puppy instead of feeling like we are constantly reprimanding him for being in mischief. Thank you!
I would highly recommend this program to anyone who has a Terrier.

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
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Leave It
July 14, 2022

Oh, my goodness, I am so glad Sally called me more than once and we got to talk. What she said about my dog losing her socialization to people in costumes for an 1840s re-enactment makes so much sense because she hasn't been around them for over 2 years! Thanks Sally for your assistance. Coco is doing fine. She did however sneak one treat... didn't get the great treat though. The next time she wouldn't touch the treat. Yeah!

Date of experience: July 14, 2022
Virginia Y.
California
1 review
0 helpful votes
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Yes Ive used a few of your tips and am finding them quite helpful. You're right the best way is to ignore the bad behaviors and then he returns on his own egar to please. I also find this helpful bc scolding seems to have the total opposite affect where he seems to just misbehave more. I'm not a scolder anyways so ignoring feels better for me too! Thanks so much!

Date of experience: June 9, 2020
North Carolina
1 review
0 helpful votes
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Excellent training advice
August 8, 2020

Thank you so much for offering this perfect training and pet advice. Easy to follow tutorials and lots of information about my dog. This is truly excellent training advice that can be used again and again and used as a reference guide when you need a refresher!

Date of experience: August 8, 2020
Maryland
3 reviews
1 helpful vote
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I think it's pretty terrible that this company does not give the person The Choice of paying either $37 for online access or $37 for the hard copy book. You lock us in to the on line subscription without giving us a choice I think that's terrible.

Date of experience: June 12, 2020
Minnesota
1 review
1 helpful vote
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Misleading
May 2, 2020

I did not realize this program would be reading. It was presented as though it would be video. The question, if we wanted the book as well, prompted that to be misleading. I have tried to read thorough some of it and, in no way, want to sit at my computer reading all of this. Many of the things I skipped over, as it appeared they were tips for show dogs. It's just a lot of fluff. I would not recommend!
Then I went to request a full refund on their site. I tried several times to follow the procedure and message through their websie. It would not let me submit a request. It continued to tell me my email was incorrect, I even copied and pasted it. I tried several times. I also kept checking to see the all of the information was correct, and it still would not work. I emailed for a refund and hopefully it will get done since there is 120 money back guarantee.

Date of experience: May 2, 2020
Nancy R. TrainPetDog Rep
over a year old

Hi Dawn,
We are sorry to learn that you are not happy with the reading material.
We have received your refund request and your transaction has been refunded. You should see it in your credit card statement in 4 - 5 business days.
Regards
Nancy Richards
www.TrainPetDog.com

Minnesota
1 review
7 helpful votes
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I am very grateful for your comments! I have a newly adopted Beagle -Allie - she is nine years old. She was used for breading and only just got spayed in the past month. She is very smart, but knows littlie behaviourally... the loving and loyal characteristics are profound, however.

Your comments saved me from investing time II do not have with trainpetdog.com.

I will keep looking to help Allie. You have helped us along. We will find the next step.

Again, Thank You! - Julie

Date of experience: April 25, 2017
Janet J.
California
1 review
0 helpful votes
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I have enjoyed your download that you shared with me so very much! So many things I did not know and it will be of so much help with my new Yorkie puppy that I am getting in March! Thank you so much! Look forward to your future e-mails!

Date of experience: June 9, 2020
Canada
1 review
0 helpful votes
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Still "adapting"
August 25, 2022

I so-o-o appreciate your call and all your insights. I just started with the Thunder Wunders and was surprised to find he didn't like them! So I'm no grinding it down into his meal. Also waiting for adaptil to kick in. Do at this point I need the calm chews more than he does!

Date of experience: August 25, 2022
Florida
1 review
7 helpful votes
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I immediately received the online course and then the written hard copy less than a week later. I was surprised after reading all of these reviews. I was expecting a rip off but I got what I paid for.

Date of experience: November 7, 2017
Georgia
3 reviews
0 helpful votes
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Excellent Dog Training resource
May 19, 2024

Wonderfully informative! The training course is very flexible and informative about my puppy breed. I like the way the course is geared to meet a first time owner/trainer's needs for properly training a puppy and going through all the phases of behavior training and modification. I, also like the ability to connect with professional trainers for advice and guidance for specific issues.

Date of experience: May 9, 2024
Stephanie C.
California
1 review
0 helpful votes
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I found both the emails very helpful. The first one about saying no to her and gaining her respect in order for her to listen to you and second one about ignoring her at times when she is just trying to get your attention. I am finding this information very useful.

Date of experience: June 9, 2020
Jason T.
California
1 review
0 helpful votes
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Thanks a lot for the tips you are giving me. I'm having a wonderful time trying them out on my dog. I must say from the look of thing, though I have only tried out the tips in a few days., I have started seeing some positive changes. Thanks a lot.

Date of experience: June 9, 2020
Indiana
2 reviews
0 helpful votes
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We are at a complete loss about housetraining our present two-year-old Beagle and Sally was very honest in telling us to go back to "square one" as if she was a puppy we just got and to be consistent in the messages we send. We are willing to try anything!

Date of experience: April 18, 2024
Indiana
1 review
0 helpful votes
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Extremely helpful
August 27, 2020

Extremely helpful. Lots of information that really helps. You are the most responsive and have the best advise of all the trainers we have reached out to. What you said really makes sense and we can do this for two weeks and see if it helps as much as you say it will.

Date of experience: August 27, 2020