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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

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Australia
1 review
0 helpful votes
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Amazing training!
August 5, 2021

So far, I wasn't sure which training to use and if the tips given to me will work. When I signed up for this training I wasn't sure if I will waste my money or time as there are so many resources on the Web. So far I haven't started the official training yet, but I will. I have been getting useful emails with tips, and even a free book :). It's awesome how much they willing to give away for free, thus as soon as my puppy is 12 weeks ill commence the proper training!

Date of experience: August 5, 2021
Anthony H.
California
1 review
0 helpful votes
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I read all your instructions and I was like wow ! I was wandering to find a best trainer for Shadow. Now I think I don't have to wander anymore because I am at the best place . I'm feeling so lucky. Well, I read all your instructions and I think they are quite easy steps to train Shadow. God Bless You.

Date of experience: June 9, 2020
Indiana
1 review
0 helpful votes
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My dog is such a good girl, but we are really having trouble with pottying in the house right after she has been out and pottied. I am glad to know I am doing the right things. I also agree with Sally that limiting her water intake upon coming in can help.

Date of experience: February 17, 2022
Florida
3 reviews
0 helpful votes
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? Have I been approved for Lolo?
December 30, 2020

I have sent several texts and purchased entire elite training program but haven t spoken to a person about Lolo. I know he s 5 and had a botched hernia operation fixed. I d like to know why such a beautiful dog had been put in a rescue and is it due to behavior problems.

Date of experience: November 30, 2020
California
1 review
17 helpful votes
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Don't give them a dime!
January 26, 2017

First, The booklet I received for my "specific" breed was clearly generic and used for other breeds, as it wasn't edited well, nor was it terribly accurate. The site access to "free information" all seems to lead to more books to buy.

Second, I left messages for months to get someone to call me back to discuss cancelling my monthly "subscription." No one calls back. When I finally gave up calling and went to the website, it gave me an inducement to pay another $37 for a lifetime membership. For "faster" service, it told me to log a ticket which the system won't submit. Nor will it submit your cancellation. I had to go to my bank and initiate a dispute in order to stop the payments.

Date of experience: January 26, 2017
Indiana
1 review
0 helpful votes
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I was skeptical that any trainer online could help...
September 21, 2023
Updated review

I was skeptical that any trainer online could help me with my dog, so I asked Sally to tell me about her experience. I then told her the dogs in the mix of my dog and she immediately told me what my dog needs and why it is bored. I was impressed! Then she gave me a variety of ideas to use to work with my dog without my having to run or go hunting or anything crazy like that. I'm excited to get started.

Date of experience: September 21, 2023

I feel like I am doing what the book says and it seems...
June 29, 2023
Previous review

I feel like I am doing what the book says and it seems to be working. I got a couple of new ideas to try.

Date of experience: June 29, 2023
Georgia
1 review
23 helpful votes
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Tracey, Abby was a Chihuahua in your video but a Cavalier King Charles Spaniel in mine, lol! They ask the breed of your dog and "Voila!" That's what Abby becomes! Since Cavalier King Charles Spaniels never bite anyone, I immediately knew it was a scam. I can't imagine a Chihuahua biting anyone (at least not seriously enough to call animal control) either!

Date of experience: October 31, 2015
Christine Q.
California
1 review
0 helpful votes
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I have received both of your previous emails thanks so much I have been taking note as it has already started to work and she is doing wonderful thank you so much I would definitely love to learn more! thank you.

Date of experience: June 9, 2020
Nick N.
California
1 review
0 helpful votes
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I am really happy the behavior of my dog now...the basic lessons in your two emails really worked..Now my dog doesn't go to toilet in it's kennel any more but in my backyard.....my dog is now stopping it's jumping behavior..thank you.

Date of experience: June 9, 2020
New York
1 review
11 helpful votes
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Thank you site jabber! Unfortunately I had put my credit card info in then got suspicious while they kept saying my order wasn't complete and kept trying to sell me more. When I didn't want to buy all the extra's they never gave me a chance to confirm the order just suddenly said the order was complete. I immediately ( before even leaving the page) asked for a refund! I will let you know how that goes.
Also when I tried to cancel the order all their troubleshooting FAQs definitely indicated a scam. I just wish I would have checked sitejabber a few minutes sooner.!

Date of experience: July 28, 2017
California
1 review
0 helpful votes
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Dissatisfied
February 23, 2023
Updated review

This course covers a lot, but doesn't actually give specifics of how to train your dog. For example, it says in order to teach your dog not to bark, you should first teach them to Speak. But it doesn't give any instructions on how to actually train that. This course would be an informative read for free, but not worth it for the cost.

Date of experience: January 24, 2023
Nancy R. TrainPetDog Rep
over a year old

I am sorry to learn this Jenna. We have upgraded our course since then and now the website has a complete section on Excessive Barking. I hope that will help you.


I found this call to be very helpful
January 19, 2023
Previous review

I found this call to be very helpful.

Date of experience: January 19, 2023
South Africa
1 review
0 helpful votes
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Exceptional
July 19, 2020

I have gained so much valuable insight in understanding my German Shepherd a little bit better than before, thanks to TrainPetDog. I've encountered TrainPetDog as being different from other online sites out there when it comes to helping me with understanding my dog. TrainPetDog offers reading material and training that is in a language that is easily accessible to the everyday person fond of his/her dog. The training material is user-friendly and personalised. I struggled a lot with socialising my dog before; all the sites, and training manuals I consulted, failed in making me know what to do to turn my dog an obedient dog up until I came across TrainPetDog. For what they are able to help with, they really charge a below reasonable amount of money - I know I paid more elsewhere - for worst results! I fully recommend TrainPetDog for you and your dog.

Date of experience: July 19, 2020
India
7 reviews
0 helpful votes
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Outstanding Service
December 3, 2021

First and foremost, thank you for the emails. They are quite helpful to me! Your methods have already helped me with buzo. When I simply ignore his conduct, he ceases in a very short period of time, like you mentioned. Also, simply complimenting him and saying excellent has worked wonders. I don't know if it helped or made a difference for anyone else, but it did for me. Thank you for the free advise and recommendations. Otherwise, I wouldn't be able to have something like this.

Date of experience: December 3, 2021
Indiana
1 review
0 helpful votes
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I feel reassured
October 27, 2023
Updated review

I feel reassured. I have always been told that dry kibble is best for dogs and you shouldn't put anything on it or they won't eat it if you don't add things. I also would love for my dog to eat earlier in the day than 10 pm. Sally and I talked and i feel better about his chosen time to eat and have ideas for trying to change it.

Date of experience: October 26, 2023

Lots of good information
August 10, 2023
Previous review

Lots of good information - not sure how successful I will be in implementing it

Date of experience: August 10, 2023
Laura E.
California
1 review
0 helpful votes
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Yes I did receive your tips and we tried out the ignoring bad behavior when she was nipping my daughter. I had my daughter turn her bad and ignore her and then Ellie just kinda stopped and looked. Then when she laid down after that to get her toy, my daughter bent down and then petted her and told her she was a good girl. I do look forward to all your tips.

Date of experience: June 9, 2020
Indiana
1 review
0 helpful votes
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You are fabulous!
August 18, 2022

You are fabulous! I have read and read on the internet and haven't found all the tips you've given me. I feel so much more able to control my dog and prepare him to be in an airport, on a plane, and to simply be in the house and on walks without constantly barking.

Date of experience: August 18, 2022
Zambia
1 review
0 helpful votes
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My experience with Roxie
November 17, 2020

I had a wonderful experience with Roxie as she
Noticed that I was not paying much attention to her
Jumping on me and she sat down and behaved herself and after a few minutes I petted her and she
Was happy. Am truly noticed change with your tips.
Thank you very much

Date of experience: November 17, 2020
Indiana
1 review
0 helpful votes
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Happy to talk to another Sheltie owner
October 19, 2023

Happy to talk to another Sheltie owner. We have been very frustrated with potty training after his near-death illness, but Sally was so encouraging and had very definite ideas for working with Shelties.

Date of experience: October 19, 2023
Indiana
1 review
0 helpful votes
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I enjoyed my talk with Sally and realized that lots of things we are struggling with are simply puppy issues and will get better, but I now have strategies for working with them to make them better sooner.

Date of experience: September 28, 2023
Indiana
1 review
0 helpful votes
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This has helped me so much
November 3, 2022

This has helped me so much. I was traumatized by my dogs being attacked by two pit bulls and needed to talk to someone about it to know how to handle it in the future and help my dogs recover from the trauma.

Date of experience: November 3, 2022