Trusted House Sitters

I had high hopes of getting a dog sit within 1 hour of where I live. As an honest caring person I had no idea how tough itwould be to obtain a sit, even though I had a reference. My ad was near the end of the ads. If you were looking for a sitter, you'd have to sort through lots of ads. I got good service from rep when I wanted to resign from this service. People just have their sitter lined up and keep you in mind in case that person backs out. I see people that have their ad on for months timeand time again. Some didn't reply to offers. I also tried to get a sitter. Had 1 reply from Australia but they didn't reply back. Just gave up after while. It's a volunteer job for godsake!

I'm into my 2nd year with this site and I think it is fabulous! - I have had 8 sitters thru the site and 1 came back months later for a 2nd sit. At the moment I have a couple from another state sitting with my furbabies and fish for 2 months and they send me updates of photos, text, and even photos of possible bill statement envelopes. I've just completed my 1st sit with 2 $#*!cats in Canada and enjoyed the experience of traveling into new areas. And have already referred 2 new members and about to refer the 3rd.

Up until a couple of weeks ago I would have rated THS a lot higher, however after being a member for 14 months, and having completed over 15 house sits through the site, for which I was rated 5 stars for each, it was time for my membership to end. Due to personal reasons, resources and energy needing to be directed elsewhere, I have elected not to renew - this is nothing to do with this review.
The service post membership ending from customer service is why I rating them only 2 star - and honestly I feel it should only be 1!
There is a sit I am due to do later this month, that I do not have the contact details of the Pet Owner, and THS are being no help what so ever in passing my contact details on to the Pet Owner to ensure they are left in a last minute struggle to find a sitter for their pets... Sadly a very disappointing place to end up in.

There are a lot of websites out there, designed to help you get or do something you need. But Trusted Housesitters may just be the best one I have ever had the good luck to come across. The relatively low yearly fee is SIGNIFICANTLY less than I would spend, paying to have even one pet cared for at by a paid petsitter or worse, a kennel. We have four - plus plants, and packages arriving at all times of the day and night... Trusted Housesitters has made it a real pleasure to find and connect with people who love having a place to stay, all for the great price of taking care of our pets! We've had really good experiences each time we have gone away - and our pets get to stay home, comfortable in their familiar environs. We do live in a popular place (NYC), which may help, but it's a terrific service for us.

We've used Trusted House Sitters twice now and both our pet sitters have been wonderful! Both times, we were very impressed with how both Jeanette and Kelly deeply cared about our two kitties Maggie and Molly. The cats were very comfortable with both women right off the bat which put our minds at ease. We didn't worry about them at all when we were away as they both had sent us pics and updates while we were away. When we got home, our house was cleaner than we left it! We wouldn't hesitate to recommend Trusted House Sitters!

We are new to Trusted Housesitters but so far, we have been successful in all three sits that we have applied for. We have completed one sit, with the next two to be undertaken in the next 4 weeks. As far as the website goes, it is very easy to navigate, the concept is great, and the whole process from registration to applying for sits, to communicating with homeowners, and the review process after the sit is all seamless. If homeowners have been let down by sitters, that is the fault of the sitter not being reliable etc and not the fault of trustedhousitters who merely provide the platform for users. We are looking forward to further opportunities to sit in some of the amazing locations listed on the website.

I learned of Trusted Housesitters from an acquaintance. After reading the website information, I decided to give it a go. So glad I did! Received immediate responses from numerous potential housesitters and corresponded with several of them before making a choice. The housesitter/kitten caregiver we chose was absolutely wonderful. She had been vetted by the website and reviewed favorably by dozens of previous customers. Couldn't have been happier with the process. The nominal fee of approximately $100 that Trusted Housesitters charges to utilize the service is very reasonable. Not only did I save $1500 in traditional petsitting fees, my creatures had the love and care of a person at least 12 hours per day, as compared to the 1 hour per day a traditional pet sitter generally offers for drop in visits. Such a fantastic idea! Will definitely be using this service from now on.

The app itself is pretty glitchy but it's the customer service that really blows. I have used this multiple times with no issue, but the most recent time I had an issue with the sitter and THS is unwilling to reciting the situation. She left before the sit was over forcing me to take time out of my vacation to arrange (and pay) for somebody else to fill in. When I got back I found 5 dog poops throughout the house that hadn't been found/cleaned up accompanied by warped floorboards where pee had been. If it wasn't for the marijuana on the bathroom counter and open window (on a 28 degree day) I would have thought she had never shown up at all. The concept is great and I want yo love it, but given the lack of accountability, I will not be renewing my subscription.

If you go into house-sitting in full knowledge of what you are doing then you will have a great time. We have had many and varied house-sits in all sorts of different places, with a range of homes, people and pets. You're not going to love everyone and every home but so far everybody has been fine and some people are really lovely and we have made some good friends. Use your common sense when choosing the right house-sit for you; avoid the obviously over-anxious, tight-arsed, up-themselves types that you will find everywhere. It's not hard to read between the lines when choosing a house-sit and by being sensible and open-minded yourself, you will have some amazing experiences and meet some great people. We have loved it and will probably always use it to some degree or other. If we want to get away and experience a new place without being bottled up in an anonymous hotel room or paying a fortune for a holiday cottage then house-sitting is the perfect win-win solution. No, you don't get paid, but then who has ever suggested that you would be paid? Free accommodation, all amenities on hand, free services (electricity, gas, water, council tax, etc), the comfort of someone's home, and pet(s) to keep you company... payment enough for me. :))