Trusted House Sitters
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Trusted House Sitters

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Canada
1 review
0 helpful votes
Follow Candice S.
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We first used THS for a one month long trip, and I was very nervous about leaving my dog with strangers I had never met. So I had a back up plan in place, and did plenty of work on screening and we struck gold - and then we struck gold three more times. Two of the couple have stayed multiple times after their initial sit, and the other two couples we would absolutely have back as well. Like anything, you must take responsibility for your research, planning, asking important questions, having a video call (absolutely must have) or even meeting in person if possible (which we have done twice), completing your welcome guide thoroughly and setting your sitter up for success. I would, and have, recommend the site to anyone who is responsible, honest, willing to put in the effort of screening and communicating openly with your applicants. We will continue to use the site when any of the four couples we have already met are unavailable!

Date of experience: September 27, 2020
Colorado
1 review
0 helpful votes
Follow Cindy P.
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TrustedHousesitters has been a total game-changer for us. Imagine a process where you meet folks online whom you would be great friends with, love animals, love travel, and who want to stay in your house to care for your pets and your home while you travel, without you paying them. Sounds too good to be true, but it is true. We have met 5 amazing couples who stayed in our home and loved our fur babies while we traveled worldwide for 5 days to 2 months. We met friends, saved money, and received immense peace of mind knowing our pets were well cared for. Even during bomb cyclones, blizzards, power outages, appliance repairs, and even a pandemic. We look forward to utilizing this site for years to come, including to become sitters who travel the world helping other traveling fur parents.

Date of experience: April 28, 2020
Florida
3 reviews
28 helpful votes
Follow Sandy M.
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I decided TrustedHouseSitters was not for me when I entered my info and only received house sitter recommendations from other countries. I tried to ask their customer service how to cancel via instant messaging. All the person would do is try to persuade me to use them, I am unable to cancel and now get an email daily from them. I have tried putting them in junk as well as putting them in as scam, they change their email address so you so you cannot stop them. Not a company I would ever trust!

Date of experience: March 10, 2018
TrustedHousesitters M. Trusted House Sitters Rep
over a year old

Dear Sandy

I am sorry to read this review, and keen to get to the bottom of this, as this does not sound accurate, as we can easily remove you from our mailing list and prevent any future emails being sent to you, we do this very often and very quickly when asked to do so. Please contact me directly so I can look into the specifics of your account and what is happening on it.

I am confident I can rectify this for you very quickly.

There are three ways to contact us, and we have Membership Service Advisers available 24 hours a day

Click here to see the contact us forms, where you can send us a message, live chat with us or find your local phone number. https://support.trustedhousesitters.com/hc/en-gb/requests/new

I look forward to hearing from you

Thank you
Vicky
Head of Membership Services
TrustedHousesitters

Hawaii
2 reviews
0 helpful votes
Follow Molly P.
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I found Trusted House Sitters site a total relief! I was frantic about finding someone to watch my dog for a month while I was out of the country and obit has one month left to find someone. The site was easy to navigate and seemed really affordable. I received 60 or so applications from people interested and went with the first couple who responded to my ad. The site did the initial vetting for me and had reviews to help me pick the right people for the job. The couple worked out. I felt completely at ease on my trip because I felt my house and dog were well taken care of.

Date of experience: March 8, 2020
Pennsylvania
1 review
0 helpful votes
Follow Judy B.
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This was a great house sit! The three dogs were entertaining and kept us laughing with their antics. Elizabeth left us very detailed instructions for their care and had all the materials clearly labeled and organized. The apartment was comfortable and secure, and located conveniently near the Metro subway station so we were able to easily travel to the sights we wanted to see. Elizabeth even extended the sit another day in advance so that we had a place to stay, as we arrived in DC a day early. (We were concerned about possible flight delays and didn't want to leave the dogs unattended.) She opened her kitchen to us and left plenty of treats for us and the dogs! We would highly recommend this sit!

Date of experience: January 21, 2020
Kansas
1 review
1 helpful vote
Follow Karin M.
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Hugo was great in showing me the neighborhood, Calypso and Gatsby were great company while reading. The neighborhood and neighbors were very friendly. And William's guidelines are extremely organized and thorough. I really loved Charlotte, the rose gardens, the tulip trees, the cat cafe, many coffee shops and pubs. I had a super time. Thank you for having me.

Date of experience: June 30, 2018
GB
1 review
0 helpful votes
Follow Celia D.
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Lifesaver!
May 12, 2018

Our cat doesn't enjoy being left on her own and even less being in a cattery. This website is a lifesaver and really has changed her life. We love knowing she has someone staying with her overnight and giving her love when we are away. It's a very well respected and organised website so the people on it seem great too.
We have only ever used it to find a pet sitter, rather than to find a sit so no idea about that side of things but living in London we always cap our offers in <24hrs as we get around 10 in that short space of time. It's really impressive actually as I never thought that would be the case and it makes the whole process really easy.
Great website, great idea so thank you!

Date of experience: May 12, 2018
Canada
1 review
1 helpful vote
Follow Marianne P.
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Trusted Housesitters has been used by so many people for so long that they have solutions for your concerns before you know you have them. The site is loaded with good advice, it sets out the requirements of the sitter and the host so that everyone is aware of expectations, and it always has a wide range of possible destinations for you to apply to. An excellent feature is the opportunity to connect with a vet if you encounter any issues with the pets you are sitting. I've never considered jointing another house sitting site and I recommend it often. It's fun to step into someone else's life for a few weeks!

Date of experience: June 30, 2021
Canada
2 reviews
10 helpful votes
Follow George H.
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We started using TrustedHouseSitters about 4 years ago and since then have had about 10 or more housesitters in to look after our pets. Every one of them has been superb. Some of them have become long lasting friends and some have come back for repeat house sits.
The dogs are much happier staying home than going to kennels, and we are happier having someone look after the house while we are away as well.
I highly recommend this company.

Date of experience: March 28, 2020
North Carolina
1 review
4 helpful votes
Follow Cindy G.
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Loving our Adventure! We started with this website in early 2017 and are on our 30th housesit as I write this. TrustedHouseSitters was a life changer for us, allowing us to travel the world. Yes it is a bit of work to find the right match for both you and the homeowner, but it has been well worth it. Looking forward to many more great adventures and experiences!

Date of experience: January 19, 2018

Overview

Trusted House Sitters has a rating of 3.2 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trusted House Sitters most frequently mention pet owners, great way and wonderful people. Trusted House Sitters ranks 1st among Classifieds sites.

service
87
value
86
shipping
15
returns
20
quality
71
+175