• TumbleDeal

TumbleDeal

Write a Review

Overview

TumbleDeal has a rating of 4.8 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TumbleDeal most frequently mention customer service, return label, and several items. TumbleDeal ranks 5th among Daily Deals sites.

  • Service
    60
  • Value
    59
  • Shipping
    55
  • Returns
    36
  • Quality
    55
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
See all photos
How would you rate TumbleDeal?
Top Positive Review

“Exceptional”

Cheryl B.
3/28/15

Tumble Deals went above and beyond to compensate me for an error in my order. They have been courtesy and extremely easy to deal with. Their customer service department is exceptional. Thank You! Cheryl

Top Critical Review

“Still waiting after 6 weeks for my order”

Arthur P.
3/30/15

What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.

Reviews (1,382)

Rating

Timeframe

Other

Reviews that mention popular keywords

tumble deal (95) customer support (36) return label (19) customer service (212)
Thumbnail of user vickiel4
1 review
0 helpful votes
  • Send Message
June 18th, 2015
Verified purchase

As a new customer, I was skeptical about Tumbler. Everything has been great! Prompt communication. Pleasant staff easy deliveries. Items ordered are just as pictured with very good quality. Would recommend

Thumbnail of user alverab
1 review
0 helpful votes
  • Send Message
December 23rd, 2015
Verified purchase

There have been some things that I wanted but they got away from me. It feels like an auction - but it's not. You can freeze whenever you want to - if you dare. I've had a great experience and will use TumbleDeal again.

Thumbnail of user cherylb23
1 review
1 helpful vote
  • Send Message
March 28th, 2015
Verified purchase

Tumble Deals went above and beyond to compensate me for an error in my order.

They have been courtesy and extremely easy to deal with. Their customer service department is exceptional.

Thank You!

Cheryl

Thumbnail of user pandoraj
1 review
0 helpful votes
  • Send Message
February 7th, 2016
Verified purchase

TumbleDeal makes it way too easy to spend money. Fastest online purchase I've ever made. My item arrived quickly, beautifully packaged. The buying experience is fast paced and sort of exciting. I have already sent the link to several friends. Check it out!

Thumbnail of user maryc116
1 review
0 helpful votes
  • Send Message
May 1st, 2015
Verified purchase

I really enjoyed shopping on line at Tumble deal.com with their quick problem resolutions online at Tumbledeal Customer Service chats. Courteous, helpful, but mostly fun and inexpensive prices of your own choosing for quality goods!

Thumbnail of user melissaw41
1 review
0 helpful votes
  • Send Message
January 4th, 2016
Verified purchase

First time buying from this site but am a repeat customer now. The handbag was
Delivered in an appropriate box with packing insert for product protection. No flaws, looks great, will make the perfect birthday gift for my mother. I wish I would have purchased one for myself! Thanks!

Thumbnail of user arthurp25
1 review
2 helpful votes
  • Send Message
March 30th, 2015

What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.

Tip for consumers:
Avoid it at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

We are so sorry to hear that this has been your experience with us. We can assure you that we respond to all emails within 1-2 business days. If you aren't getting our emails, we suggest looking in your email's spam or junk folder. Or you can provide your Order ID number here and I'll be happy to take a look and make sure a support representative gets in contact with you. Again, we apologize for the inconvenience. Hope to hear from you soon!

Blake

Thumbnail of user hweiw
1 review
1 helpful vote
  • Send Message
June 5th, 2015
Verified purchase

I have forgotten to input the promo code before proceeding with the purchase. Sent in the request regarding my oversight, got an response within 24 hours, a store credit was offered. Impressive customer service.
Thank you.

Thumbnail of user madelineb6
1 review
0 helpful votes
  • Send Message
June 26th, 2015
Verified purchase

Chelsea emailed me right back when I had a question about my refund. She is quick to give me the information I need and always very friendly in her responses, treats you like a friend. Not just some customer!

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanh108
1 review
0 helpful votes
  • Send Message
June 10th, 2015

Have ordered several things and I know the prices are way out of line; however, if you know the approximate price and watch what their bottom prices are you can get a good or fair deal. They write back if you send an e-mail but don't always answer your questions. I also found out they are connected or were "Q Bids" which was a complete fraud-never purchased anything there. If you're patient, have some needs and know approximately what the actual price is, you CAN get deals. But they're not as big a savings as they cite. Also you can sometimes get free shipping, which for heavy purchases is helpful. Would NEVER order perfumes, bags or clothes as you could get knock offs or inferior merchandise unless you know quality manufacturers. Good idea to check out and compare before bidding and if your tend to be an addictive personality, beware! All in all, so far the experience has been fairly positive with purchased items shipped quickly. Be sure you understand "how" it works!

Thumbnail of user susanh94
1 review
18 helpful votes
  • Send Message
February 25th, 2015

Received what I thought to b an authentic Coach bag. It came wrapped in a piece of plastic. Knew instantly it was FAKE. Called my credit card co. And they r reporting this to their fraud div. If u don't get a cloth "dust bag" with coach that is the first signal. Secondly, label inside had no serial # and no mention of leather, just "made from the finest materials".
I am going to my Coach store tomorrow to verify authenticity. Now tumble is noting that bag is final sale. It will b for me. Never again. If it sounds too good to b true, it is a knock-off, and not a very good one at that. I paid $160.00, for $75.00 more I could have the real deal at the Coach Outlet near me. I don't know how they r being allowed to sell this junk.

Tip for consumers:
Do Not Use This Site. Pay a little more for the REAL Coach...

Service
Value
Shipping
Returns
Quality
Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hello Susan. My name is Blake and I'm a representative here at Tumble Deal. We can assure you that the handbags offered on our site are legitimate and from the brand stated in the description. If you are not happy with the handbag, feel free to reach out to us at support@tumbledeal.com and we'll assist with a refund.

Thumbnail of user lynna28
1 review
0 helpful votes
  • Send Message
September 24th, 2015
Verified purchase

I love shopping on tumble deal. It is fun to watch the bidding & you can get some great deals. The price tumbles down until someone purchases the product. I will definitely keep buying from your website. Good quality too.

Thumbnail of user colleenn1
1 review
2 helpful votes
  • Send Message
March 17th, 2015
Verified purchase

While some products are of better quality than others, and price is not always the sole determiner, overall, this seems to be a very good site. The prices for S/H are super. I've now dealt twice with customer service and both times they were friendly, courteous and very helpful.

Thumbnail of user moniquew2
1 review
59 helpful votes
  • Send Message
December 15th, 2014

This is definately a Con site. I ordered 2 Michael Kors bags & got 2 DS (dragons Sphere) bags Big difference. If it's too good to be true, it is! False advertising at it's best. Buyer beware! Won't catch me there again! Lesson learned.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Monique. My name is Blake and I'm a representative with Tumble Deal. I want you to know that we would never intentionally send out anything other than what is clearly labeled on our site. If we did send out the wrong item, please give us an opportunity to make it right. Contact us at support@tumbledeal.com and we will be happy to take care of you.

Thumbnail of user judithh14
1 review
0 helpful votes
  • Send Message
August 16th, 2015

I've purchased so many items (lost count) on this auction site and have never been disappointed. They are as honest as the day is long about possible prior usage and it ALWAYS turns out to be a whole lot better than Tumble Deal says it is. Extraordinary prices and fast delivery make for a great experience. The only problem that I have is when to stop lol. You'll love it!

Thumbnail of user toshikad
2 reviews
3 helpful votes
  • Send Message
February 14th, 2016
Verified purchase

Personable very professional customer service reps I love how you can track your package. All my issues were very much resolved and I love the fact that we can contact via email web conversation or phone call which makes me feel comfortable and safe ordering from tumbledeal.

Service
Value
Shipping
Quality
Thumbnail of user laurab88
9 reviews
2 helpful votes
  • Send Message
March 19th, 2015

After reading a review by a big newspaper I tried tumble deal. Ordered a couple of items and they arrived quickly they all appeared legit. Was disappointed with a pair of earrings, the stones were so tiny my 6 year old neighbors daughter didn't want them. Overall very happy with purchases

Tip for consumers:
I have submitted several requests for the 2nd set of henckels steak knives I ordered in my 1st or 2nd order and have rave no response. I am still quite happy with the past purchases but don't know what the issue could be.. Laura

Thumbnail of user mariav27
1 review
0 helpful votes
  • Send Message
May 22nd, 2015
Verified purchase

Contacted customer service at Tumble Deal when my shipment was never received (although it showed it had been delivered). They responded promptly and efficiently and they were able to credit my account within a couple of days. Appreciate their support and assistance!

Thank you very much!

Thumbnail of user lindaa56
1 review
0 helpful votes
  • Send Message
September 20th, 2015
Verified purchase

Oh my! What a great deal. This purchase has me not going back to the other store. Every thing that was said about the items were true. I am a happy customer and would recommend the use of TumbleDeal to everyone.

Thumbnail of user lisal125
1 review
0 helpful votes
  • Send Message
October 1st, 2015
Verified purchase

I recently came upon this website and thought I'd give it a try. I love purses and jewelry, so I thought, why not. Boy, I had no idea all the items that would be here. I purchased some beautiful Swarovski elements stud earrings. So far so good. I'll see if they withstand multiple showers and daily activity. I have since made other jewelry purchases. I will also post my opinion on these items too

Thumbnail of user myrab4
1 review
1 helpful vote
  • Send Message
May 5th, 2015
Verified purchase

I'm very satisfied with tumble deal. This is my first time to purchase several items from TD and would recommend to anyone looking for a great deal. I love that if you have issues with an item, you can call or email a customer service.

Thumbnail of user sharons75
1 review
0 helpful votes
  • Send Message
July 9th, 2015
Verified purchase

Really enjoy doing business with Tumbledeal! Very fast shipping. Very helpful and quick response to item size shipped problem. I will always look there first when I need something. Sure beats the other sites for fun when making purchases. The items I ordered were great quality and actually more than I expected. Thank you Tumbledeal.
Sharon

Thumbnail of user sandyp23
1 review
0 helpful votes
  • Send Message
October 20th, 2015
Verified purchase

Beautiful! Have ordered a lot of jewelry to give at Christmas as well as Thanksgiving to tell those thank you for their awesome job. Some examples are my mail lady, Gardner, care givers, pool lady, etc. Each package I receive from TumbleDeal are exciting and can't wait to open them. Excellent service and prices and each item gorgeous! Can't go wrong with this website. Thank You TumbleDeal!

Service
Value
Shipping
Returns
Quality
Thumbnail of user catherinej4
1 review
1 helpful vote
  • Send Message
April 16th, 2015
Verified purchase

I had several items sent to me---but--- they where said to have been delivered to my mail box and front door... long - short I never got the packages. The rep who helped me got the paper work needed for claim to me very quickly. I was pleased with this. Thank you... we'll see how it turns out though...

Thumbnail of user nancys98
2 reviews
0 helpful votes
  • Send Message
September 30th, 2015

I had bought several items on tumbledeal. Shipping was fast. I had emailed customer support for some help with shipping fees and they got bk to me quickly and resolved automatically. Will continue to purchase from them. I only thing is I am trying to win My coach tote but keep getting duped. Lol

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690

Company Representative

Thumbnail of user blakeb11
Blake B.

How do I know I can trust these reviews about TumbleDeal?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TumbleDeal?