• TumbleDeal

TumbleDeal

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Overview

TumbleDeal has a rating of 4.8 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TumbleDeal most frequently mention customer service, return label, and several items. TumbleDeal ranks 5th among Daily Deals sites.

  • Service
    60
  • Value
    59
  • Shipping
    55
  • Returns
    36
  • Quality
    55
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
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How would you rate TumbleDeal?
Top Positive Review

“Exceptional”

Cheryl B.
3/28/15

Tumble Deals went above and beyond to compensate me for an error in my order. They have been courtesy and extremely easy to deal with. Their customer service department is exceptional. Thank You! Cheryl

Top Critical Review

“Still waiting after 6 weeks for my order”

Arthur P.
3/30/15

What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.

Reviews (1,382)

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Reviews that mention popular keywords

tumble deal (95) customer support (36) return label (19) customer service (212)
Thumbnail of user susanh108
Arizona
1 review
0 helpful votes
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June 10th, 2015

Have ordered several things and I know the prices are way out of line; however, if you know the approximate price and watch what their bottom prices are you can get a good or fair deal. They write back if you send an e-mail but don't always answer your questions. I also found out they are connected or were "Q Bids" which was a complete fraud-never purchased anything there. If you're patient, have some needs and know approximately what the actual price is, you CAN get deals. But they're not as big a savings as they cite. Also you can sometimes get free shipping, which for heavy purchases is helpful. Would NEVER order perfumes, bags or clothes as you could get knock offs or inferior merchandise unless you know quality manufacturers. Good idea to check out and compare before bidding and if your tend to be an addictive personality, beware! All in all, so far the experience has been fairly positive with purchased items shipped quickly. Be sure you understand "how" it works!

Thumbnail of user colleenn1
Pennsylvania
1 review
2 helpful votes
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March 17th, 2015
Verified purchase

While some products are of better quality than others, and price is not always the sole determiner, overall, this seems to be a very good site. The prices for S/H are super. I've now dealt twice with customer service and both times they were friendly, courteous and very helpful.

Thumbnail of user laurab88
Pennsylvania
9 reviews
2 helpful votes
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March 19th, 2015

After reading a review by a big newspaper I tried tumble deal. Ordered a couple of items and they arrived quickly they all appeared legit. Was disappointed with a pair of earrings, the stones were so tiny my 6 year old neighbors daughter didn't want them. Overall very happy with purchases

Tip for consumers:
I have submitted several requests for the 2nd set of henckels steak knives I ordered in my 1st or 2nd order and have rave no response. I am still quite happy with the past purchases but don't know what the issue could be.. Laura

Thumbnail of user barbarab122
North Dakota
3 reviews
3 helpful votes
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January 15th, 2016
Verified purchase

I never received my first order. No fault of Tumble Deal. Post office delivered, and someone else (helped themselves to the mail). What a bummer. It's hard to trust folks nowadays. But I believe there is still good and honest folks out in the USA. Just have to *PRAY * for them. God is wonderful.

Thumbnail of user carolt22
California
1 review
10 helpful votes
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March 16th, 2015
Verified purchase

I was excited about the 'fun' site and ordered a few jewelry items. They do indeed have an incredible "magic" photographer! And descriptions are incomplete and inaccurate! The pieces I received are 'five & dime" quality. Don't be fooled by the silly 'retail prices".
They are nonsense and the site should be stopped from including them.
If site states item has $100 value - don't pay more than $7!

I returned every item I ordered - except for the watches they said were shipped, but were completely Out of Stock on.

Truly not worth the time!

Thumbnail of user lisat78
California
1 review
1 helpful vote
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July 15th, 2015
Verified purchase

My experience with Tumbledeal deal was positive. I do think shipping is a little slow. Well slower than the 'ships within 1-2 days' they advertise on this site. And the original price shown for the handbag I purchased was high. But other than that I'm still a satisfied customer.

Thumbnail of user christines46
Florida
2 reviews
3 helpful votes
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May 21st, 2015

Am thinking this site is really a hoax. You buy what you think is a more expensive item (Westport 1000 TC Egyptian cotton 6 piece sheet set valued at about $160 at Macy's) and they keep sending you the cheaper quality merchandise (Home collection 4 piece cotton/polyester blend sheet set). Wasting my time having to send the wrong item back again. All I want now is my money back. Don't waste your time like I did on this site.

Update:
Now I am sending back the item again to get a refund. Still waiting on the return label. So, I am going through going to UPS twice and am very frustrated. Do not purchase from these people please.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Christine. I want to apologize again for the error in sending you the wrong item twice. This was because of an internal issue that we have since identified and corrected. Please know that issues like this are very rare. With that said, we are more than happy to assist you with this. Please make sure to contact support@tumbledeal.com so we can take care of you. Thanks! And again, we apologize for any inconvenience.

Thumbnail of user vickieh17
Ohio
1 review
0 helpful votes
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May 26th, 2016

I have purchased several items from this site. Everything arrived in perfect condition. I received a Coach purse that is truly a "Coach" original, not a knock off. Ordered two sets of sheets (different kinds) and they are gorgeous and soft and awesome. I ordered some jewelry, and did return one item I really didn't like. When I called to place the return, the rep was extremely pleasant and helpful. I received my refund in one week. Either I am really lucky, or this is a great site. I will continue to shop this site. Great for Christmas gifts!

Thumbnail of user maureenh28
Massachusetts
1 review
0 helpful votes
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March 27th, 2017
Verified purchase

I LOVE Tumble deal! I'm addicted to this site! Quality products at FAB prices. If the bidding closes on your choice, it'll come back in a few further down/up the page. They give you other shots at it cause, they have good inventory. Very honest, caring customer service if you ever have a problem or are new to the site, as I once was. They really want you to be happy customer They don't want u to feel cheated. Not into ripping you off. I swear by Tumble deal... really

Thumbnail of user fariaj
Arizona
1 review
0 helpful votes
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June 11th, 2015
Verified purchase

I had purchased a hang bag which I did not like and didn't know that there is no returns. Since this was my first return the agent Cesar let me return the item.
I am very happy:)
Thanks Cesar

Ps I will definitely buy more items.

Thumbnail of user cherylh43
Kansas
1 review
0 helpful votes
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March 15th, 2016
Verified purchase

The quality of leather used to make these bags is beautiful. A classic bag that doesn't need to have initials all over to identify itself. Just ordered the cherry color and it's beautiful. Thank you Michael Kors!

Thumbnail of user suea22
Pennsylvania
1 review
2 helpful votes
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December 23rd, 2015
Verified purchase

I have purchased many items on this website, however 1 item broke after wearing it only 1 time. Customer service immediately sent me a return shipping label and a duplicate receipt and a note that they would replace the item. AWESOME

Thumbnail of user veronicas47
New York
3 reviews
0 helpful votes
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April 14th, 2016
Verified purchase

I have received the nicest items from tumbledeal. Its hard not to want the beautiful things I see that gets put up for purchase. Stopping a bid is quite fun. But you gotta be quick. The items are deals! Thank you.

Thumbnail of user cecilc18
Texas
1 review
4 helpful votes
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April 14th, 2015

They place items up for bid take the money from your account... Apparently you won the bid. Wrong!
You get an Email that unfortunately they cannot execute the order due to stock issues and that the money will be placed back into your account within a couple of days.
Wonder what would happen if you overpaid... I guess they would make a point of finding the items...
Reputable companies don't conduct business this way.
Cecil

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Cecil. As with any business, sometimes stock issues do occur. Your particular situation sounds like it was an instance where the demand for the product was much higher than we anticipated. We sincerely apologize that this happened, and we're happy to hear that we could take care of you with a full refund back to your account.

Also keep in mind with Tumble Deal, "over paying" should never be an issue because YOU get the opportunity to freeze the price at an amount YOU are willing to pay. So if you feel like the amount is too high, simply wait for it to tumble to an amount you're more comfortable with. You can learn more about our shopping model at the link below. Hope that helps!

http://www.tumbledeal.com/help/contents

Thumbnail of user desireew2
New York
1 review
0 helpful votes
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August 27th, 2015
Verified purchase

Even though I was a little worried about these sheets fitting our deep mattress, they fit perfect. I also did not know how soft they would be as there was no advertised thread count as you would normally see on sheets, BUT I am so glad I purchased them. These sheets are the softest sheets and so far as a little cooler that others we have tried. Received them before the anticipated date. So happy with them! A must have for comfy sleeping..

Thumbnail of user virginiaw6
Louisiana
1 review
11 helpful votes
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August 4th, 2015

I was initially excited about possibly receiving quality merchandise fir a reasonable price. I ordered with the best intent, but received an item that looked nothing luke the advertised item. It was smaller and of poor quality. I will attempt to return it, but am not hopeful based in other reviews.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Virginia. We sincerely apologize that the item was not what you were anticipating. We go to great lengths to make sure the items are accurately described, but sometimes there may be some things we miss. Please send us an email at support@tumbledeal.com with more specific details and we will be happy to look into updating the description to be more accurate. Also, feel free to reach out to us for an updated status on your return. Thank you for your patience!

Thumbnail of user julieg57
Michigan
2 reviews
2 helpful votes
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September 26th, 2015
Verified purchase

This item was exactly as ordered and given a 5 star rating.
The previous item I bought from them does not work, but I have yet to apply for a refund/return as we have experienced a family crisis.
I will be contacting them today, so we shall see.

*Update: Contacted TumbleDeal regarding non working item and received a prompt and courteous reply. The same day I received the prepaid return Label in my email and will be returning the item tomorrow for a full refund.

No more doubts about TumbleDeal now, and I will definitely shop from them in the future!

Service
Value
Shipping
Returns
Quality
Thumbnail of user windsorh1
Texas
1 review
25 helpful votes
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January 11th, 2015

Won't catch me buying from them. When I click on an apple product the next screen flashes a much lower price and then goes back to the higher price and continues count down. After watching a few auctions, I noticed the price that was flash was the same price that the auction ended at. Just a cheesy marketing scheme, you will never get a great deal. Maybe just some fair prices, but I can get fair from Amazon.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hello Windsor. We definitely encourage you to view similarly priced items elsewhere. So once you know what the best deal is, you can go to Tumble Deal and wait for the price to drop below that amount, then freeze it! It's a smart way to ensure you get the best deal possible. Referring to your comment about the price flashing a random amount and going back up, it sounds like you were experiencing a glitch. Please report details of the bug to our support team so we can investigate further. And if you need help with anything, our support is always here to help! You can contact us at support@TumbleDeal.com. Thank you for giving us the opportunity to respond to your review!

Thumbnail of user mariew23
Connecticut
2 reviews
41 helpful votes
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January 3rd, 2015

I bought 5 items from the site and wished I had read more reviews first. When it comes to Jewelry they have a VERY good photographer with a macro lens. Nothing came as it appeared - much cheaper looking in person. Then they say it's buyer's remorse and there is a 10% fee to return items... For me it had nothing to do with buyer's remorse - the cost was low - just not low enough to justify they quality (or lack thereof) of the products.
STAY AWAY from this site...

Thumbnail of user beverlyk15
Arkansas
1 review
1 helpful vote
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July 3rd, 2015
Verified purchase

I think that more info for products like jewelry needs to be on the information list about the item. Like is it nickel free or what kind of metal is the item made from. Some people have allergies to certain metals. I like this site Tumble Deal & I have liked every thing except my bucket bag but, my concern for using the purse out weigh keeping the bag.

Thumbnail of user kalief
Arizona
1 review
2 helpful votes
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June 21st, 2015

I decided to give this website a try since i saw the amazing deals you could receive while the prices kept getting lower. I got the Clear Crystal Slake Black Silk Bracelet Made with Swarovski Elements. Let me tell you all. I had to go through customer service to receive my shipping number since i never received that information, then a day later got my number. I will say that customer service was very nice and helpful which helps a lot. But then when i got my package i opened it up and looked at it and said you got to be kidding me. I paid for this thinking it would be what the product says it was. It was a cheap fabric material that a little kid could make. I am so appalled. After that i wont use this website again cause now i think all the jewelry is knock off brands cause that for sure is not Swarovski!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Kalie. We are so sorry to hear that your bracelet did not meet your expectations. Product quality is very important to us here at Tumble Deal, and we sincerely apologize that the item you received didn't reflect this. We will use feedback like yours to make our site even better going forward. Please contact us at support@tumbledeal.com with additional info about this item why you think this item is unsatisfactory so we can better handle the situation. Thanks!

Thumbnail of user nancys167
Colorado
1 review
0 helpful votes
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August 15th, 2016
Verified purchase

Very pleased with my overall order, the notifications of when the order was placed, & how soon I should expect to receive it. (No wondering). Plus, the ring I ordered is more than what I expected for the price I paid. I just received it yesterday & haven't worn it out but have around the house. It's an eye catcher for sure. Strikingly beautiful!

Thumbnail of user sabrinaj9
Arizona
1 review
1 helpful vote
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September 27th, 2015
Verified purchase

Ordered a ring set in a size 8 but received them way bigger. Contacted customer service and they replied right away and sent shipping label to return the wrong size rings and within a week I had the right size without any problems! Will definitely be buying more! Thanks Tumble Deal from a very happy customer!

Thumbnail of user vikkil3
Oregon
5 reviews
0 helpful votes
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August 21st, 2015
Verified purchase

I bid on a great gift, it was easy to purchase, happy with price, item, and delivery
The quality was perfect, maybe better then expected? I'm not saying what it as she may be reading lol.
I'm a new happy client and yes will be shopping here more then less

Thumbnail of user carried21
Illinois
1 review
1 helpful vote
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March 31st, 2016
Verified purchase

I recently bought a beautiful ring for a very small price! I am beyond thrilled with my ring. It is gorgeous, and considering I'm pretty broke right now, having something so nice for under twenty bucks means I can splurge now and again without the guilt of breaking the bank.

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Thumbnail of user blakeb11
Blake B.

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