• TumbleDeal

TumbleDeal

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Overview

TumbleDeal has a rating of 4.8 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TumbleDeal most frequently mention customer service, return label, and several items. TumbleDeal ranks 5th among Daily Deals sites.

  • Service
    60
  • Value
    59
  • Shipping
    55
  • Returns
    36
  • Quality
    55
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
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How would you rate TumbleDeal?
Top Positive Review

“Exceptional”

Cheryl B.
3/28/15

Tumble Deals went above and beyond to compensate me for an error in my order. They have been courtesy and extremely easy to deal with. Their customer service department is exceptional. Thank You! Cheryl

Top Critical Review

“Still waiting after 6 weeks for my order”

Arthur P.
3/30/15

What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.

Reviews (1,382)

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Reviews that mention popular keywords

tumble deal (95) customer support (36) return label (19) customer service (212)
Thumbnail of user bilalw7
Illinois
1 review
0 helpful votes
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January 30th, 2016
Verified purchase

I had a lot of fun and the experience from shop to arrival was great. This was my first time using this site and actually had no idea it even existed. Since my first purchase I have purchased 5 more items, received 2 so far and have been delighted with the purchases. I can't wait for the other items to arrive. I will be purchasing again! Thank you TumbleDeal. Fast shipping and great packaging to.

Thumbnail of user christineh37
Florida
1 review
0 helpful votes
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June 20th, 2015
Verified purchase

I realized after reviewing my Pay Pal account that I had ordered the wrong size bed comforter. Sent email to link and within ours got a respond. And directed to send order number. I replied with info requested. And received another email from Chelsea. She gave me the info I needed. I am very please with the customer service thus far.

Thumbnail of user joycew8
Arizona
2 reviews
1 helpful vote
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May 13th, 2015
Verified purchase

Got an answer back before I was expecting, with results that were favorable. I like the site and will be visiting often. I also am spreading the word that this is a company to put your confidence in, and that has great bargains.

Thumbnail of user roses48
New Jersey
1 review
15 helpful votes
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May 13th, 2015

DONT USE THIS SITE! Ordered a MK purse, got a fake no name purse that looks like it has been used several times over. The outside of it was scratched and the inside was ALL black! It had makeup stains, pen stains and just nasty dirt all inside. This website is horrible. Called to ask for a refund and why my purse was dirty inside. The lady basically told me that she was disconnecting the call now and all items are final sale.
Bogus site. What a waste of my money!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hello Rose. We would ever offer fake merchandise, and Michael Kors bags especially go through a strict internal validation process. It sounds like you have purchased your handbag from our pre-loved Michael Kors event. This event had used items that were legitimate, and all signs of wear should have been mentioned in the product description.

Also, we would never allow our customer support reps to treat you with anything other than respect. Please reach out to us with the details of your order so we can look into your issue and review your correspondence with support.

Thumbnail of user madeleinef1
California
1 review
8 helpful votes
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August 9th, 2015

Ordered and received the king size cream bamboo sheets I have never seen such flimsy and poor quality bed linens before. They say they are king size but maybe they will fit a queen bed. Supposedly they where $214.00 dollars I purchased them for $41.00 as the saying goes if it is to good to be true it probably is. This was my first purchase and will be my last.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Madeleine. We are so sorry to hear that you aren't happy with the sheets you received. We are confident that all items on our site are exactly as described in the product's description. If you feel there is a discrepancy between the item you received and how it was described, please contact us at support@tumbledeal.com and we'll be happy to work towards a resolution.

Thumbnail of user deborahs71
Texas
1 review
1 helpful vote
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April 11th, 2016
Verified purchase

I love this website. Great merchandise, affordable prices, great deals, fast shipping. Thanks so much. I will definitely be back in the future for more great deals on these designer handbags and jewelry.
Just Fabulous...

Thumbnail of user deniseb58
Arkansas
2 reviews
3 helpful votes
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December 2nd, 2015

I have ordered several pieces of jewelry. Delivery takes a couple weeks, however every piece of jewelry was exactly as advertised. Pretty items at great prices. Waiting on a set of sheets... will update. I do love this website.

Thumbnail of user caitlina1
Michigan
4 reviews
43 helpful votes
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December 9th, 2014

I ordered from this website for the first time and honestly I was a little nervous... But I ended up getting exactly what I ordered in the mail! The only negative thing I have to say would be that the shipping takes 7-10 days for you items to ship, but other than that, this website is great! :)

Tip for consumers:
Make sure to know how much the items sell for in stores or on other websites before purchasing... Some items you can get for a STEAL on here, and other items you can get cheaper elsewhere. BTW, I've noticed some of the other people that reviewed the site purchased brand name purses...I have not purchased one from here, but you may want to steer clear of that because I'm not sure they'd send you one that's authentic!! Be careful with stuff like that! You should be fine with everything else!

Service
Value
Shipping
Quality
Thumbnail of user annamaried
New York
1 review
0 helpful votes
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June 21st, 2015
Verified purchase

While eBay has bidding - I find this site simply more fun without having to wade through "junk." You have what I want "now!"

Although you are unable to add more than one item at a time the "free shipping" code is a fabulous idea! I love the site and will be returning again and again.

Thumbnail of user delorosr
Illinois
1 review
1 helpful vote
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May 23rd, 2015
Verified purchase

My experience with your representative Ms. Chelsea was very satisfying. She listened to the point of caring about what I have been going through. So when ever there's a problem or I just need a return label I will not hesitate to contact Ms. Chelsea. It was a pleasure speaking with her.

Thumbnail of user terryg32
Florida
1 review
0 helpful votes
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October 5th, 2015
Verified purchase

Easy to buy from if you can wait for the first deal. Pretty much fun too. But I am sorry I have to send my purchase back, no problem there either. I have no printer and they said they would be happy to mail one out to me. I will shop again.

Thumbnail of user phyllisj2
Louisiana
1 review
1 helpful vote
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September 9th, 2015
Verified purchase

My experience with selecting a product and clicking on a price that l believed was an assume deal and opening my purchase upon its timely delivery was great fun! After looking over my purchase it met all expectations. My only issue was that packaging left a slight line on the bottom rear of bag where it was folded to fit packaging. Hopefully this will disappear with time.

Thumbnail of user jacquiej
Wisconsin
2 reviews
1 helpful vote
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April 23rd, 2015
Verified purchase

Difficult you answer as I havent received product yet. Will update concerning quality, packaging and when products will be delivered.
My only concern was, given my daughter is severely allergic to shellfish and one order placed was a 64 inch pearl necklace. I attempted to clarify if it was really pearl. I did receive the answer twenty four hours after purchase that they were faux pearls. It was good for me, given my daughter's daughter's allergies, though misleading to others thinking they were purchasing authentic pearls. It is a bit concerning when purchasing jewelry if quality stated is what is being purchased.

Thumbnail of user ellyns
New York
1 review
1 helpful vote
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June 4th, 2015
Verified purchase

You win some; you lose some! But if you lose, wait a few minutes. Chances are pretty good that your desired item will be back in the auction soon. Customer service has been very helpful to me, and seemed very happy to help resolve my issue. Only positive experiences thus far!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dormaudsb
Virginia
2 reviews
13 helpful votes
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January 2nd, 2016

I am not sure where you get these reviews but I think Tumbledeal is a piece of@!#$. I only ordered from them after the reviews I read on your site. If you had not given them almost a 5 star review I would have done a thorough research prior to ordering. Thanks to you my money is in the hands of scammers. I am out almost $300, cant find anyone to speak with about my order status and the phone number I have for them does not work. I am getting ready to report them to the FBI and I will call my bank who will most definitely go after them for my money. Either way they will be shut down, Those little pieces of@###$%#@!

Thumbnail of user carolv12
California
1 review
2 helpful votes
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April 17th, 2015

I ordered earrings that were silver and had so called crystals. They arrived broken and the hook that goes in your ear was just stuck on the end of the earring and looked cheap! The material that it was made of looked like something out of a box of cracker jacks. If I would of seen these in the 99 cent store I would of laughed!
I can't believe they have the nerve to sell such junk. I will never go on that site again.
$15 for nothing!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

We are so sorry that your earrings arrived this way, Carol. Product quality is very important to us at Tumble Deal, and we'd like the opportunity to resolve this issue. We see that you haven't contacted our support team regarding this yet. One of our reps will be reaching out to you shortly to work out a resolution. Again, we apologize for the inconvenience. Thank you for taking the time to report this to us.

Thumbnail of user shirleyh42
Texas
1 review
1 helpful vote
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April 16th, 2015

Ordered a purse based on picture on website. Metallic accents appeared to be silver but in reality are bright brass - very cheap looking. No refund on purses - store credit was offered to me as an exception to a their "all purse sales are final" policy. Not interested in future purchases with a store having such a rigid return/refund policy.

Thumbnail of user cynthian7
Missouri
3 reviews
0 helpful votes
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November 11th, 2015
Verified purchase

Oh my GOD, I love my earrings. I was expecting a nice pair of earrings but when I open the package I did a double take. They are absolutely beautiful.
I could not wait to put them on. The look is incredible. I would recommend buying two pair because if you have a daughter they will come up missing.

Thumbnail of user barbarab294
Ohio
1 review
11 helpful votes
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November 19th, 2017

Loved everything I got from you guys at the best prices $$$$ what happen? Please come back. I had your app on my phone and would buy great bed sheets and stuff Never had a need to call on customer service fast shipping always. I was counting on You Guys for my Holiday shopping Where are YOU?

Thumbnail of user annamariev
New York
4 reviews
2 helpful votes
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April 17th, 2015
Verified purchase

Due to some sort of mix up when checking out of a freeze price I had won, I received two and was charged for two, of the item. I wanted only one. When I explained the situation to the service representative, he got back to me pretty quickly with a solution. I would be emailed a return label so I could mail back the extra, unwanted, item at no cost to me since it was not my error.

Thumbnail of user valeriz1
California
1 review
2 helpful votes
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July 11th, 2015
Verified purchase

I purchased a handbag and when it arrived, the metal on it was scratched and zipper area was mis-shaped plus the color was not accurate. However, Customer Service has been very accommodating in providing the necessary materials/information to send my merchandise back for a refund.

Thumbnail of user genian
California
1 review
0 helpful votes
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July 5th, 2015
Verified purchase

When speaking to employees, they were understanding, professional & got the job done. Had to wait for some time before I was sent an email giving permission to return a purse, but it happened & purse was returned.

Thumbnail of user joycem22
California
1 review
0 helpful votes
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June 2nd, 2015
Verified purchase

After ordering several items, I tried to find out where they were in the delivery process. I was unable to locate tracking info for a set of sheets. Chelsea responded to my email with a willingness to help.

Thumbnail of user patriciar73
Florida
1 review
2 helpful votes
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December 5th, 2015
Verified purchase

I love this company for everything where you need a deal in order to purchase a brand name. I have also gotten perfume here at an excellent price! You get your purchase quickly for only $1.99 shipping fee.

Thumbnail of user melodyf2
Washington
2 reviews
1 helpful vote
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April 14th, 2015
Verified purchase

I bought a pair of boots from Tumbledeal when they arrived the size was a mismatch. I called customer service a representative quickly helped. I appreciate being able to call and talk to a person rather than just sending an email.
Thanks for the HELP

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Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690

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Thumbnail of user blakeb11
Blake B.

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