• TumbleDeal

TumbleDeal

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Overview

TumbleDeal has a rating of 4.8 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TumbleDeal most frequently mention customer service, return label, and several items. TumbleDeal ranks 5th among Daily Deals sites.

  • Service
    60
  • Value
    59
  • Shipping
    55
  • Returns
    36
  • Quality
    55
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
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How would you rate TumbleDeal?
Top Positive Review

“Exceptional”

Cheryl B.
3/28/15

Tumble Deals went above and beyond to compensate me for an error in my order. They have been courtesy and extremely easy to deal with. Their customer service department is exceptional. Thank You! Cheryl

Top Critical Review

“Still waiting after 6 weeks for my order”

Arthur P.
3/30/15

What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.

Reviews (1,382)

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Reviews that mention popular keywords

tumble deal (95) customer support (36) return label (19) customer service (212)
Thumbnail of user paulac26
Texas
1 review
1 helpful vote
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June 3rd, 2015
Verified purchase

I cannot vouch for the products yet as have not received them. But was assured none of these are Chinese knockoffs! They answered my questions immediately and wrote in proper English! Anyone who buys in line knows exactly what I am talking about. Thanks very much.

Thumbnail of user genab5
Tennessee
1 review
0 helpful votes
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August 2nd, 2017
Verified purchase

This ring absolutely stunned me! I only saw s small photo at one angle... this beautiful Sterking setting is very intricate & SOLID. The band is super sturdy and has heart carved out small on both side of Amethyst. Probably my absolute favorite & worth every penny /dollar $$$

Thumbnail of user marquitat
Arizona
1 review
0 helpful votes
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March 18th, 2016
Verified purchase

I had a numerical technical issue
With my order, caused a credit card
To be incorrectly charged. After
Contacting Tumble Deal on this
Matter it took very little time to
Correct the situation. Thanks again!

Marquita Torres

Thumbnail of user torris
Louisiana
1 review
4 helpful votes
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March 30th, 2015
Verified purchase

I began shopping on Tumbledeal.com website about 4 months ago and I love it. It's almost like a game, trying to get your item at the price you want before someone else snatches it. The shipping fee is sooooo great.

Thumbnail of user juds171
Illinois
1 review
1 helpful vote
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May 4th, 2015

Received 4 pieces of jewelry. All were crap! NOTHING like pics or descriptions! Inferior stones, back of stones sprayed with silver paint on stones that were supposed to be Swarovski crystals! Settings were cheap silver colored metal. Amythists were purple glass! Other items just as bad. And then they said they won't return my money because the items were 'final' sales. What a deceptive web company that needs to be shut down! And don't even try to tell me they have the 1000's of LV duffle bags they have supposedly 'sold'! THEY freeze the auctions to make it look like these pieces have been sold.
Dishonest, lying gougers. Watch out, people! Be sure you pay with a credit card!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

We are so sorry to hear that you are unhappy with the jewelry you received. We have reviewed your correspondence with our support team and it looks like we were able to offer a full monetary refund for your damaged item, in addition to setting up a return with a full refund in store credit for the other items that you purchased but are unhappy with. The return label for these items should have been sent to you this morning. Please contact us at support@tumbledeal.com if you have not received them yet.

Also, when an item stops tumbling, it doesn't necessarily mean that someone purchased it. Our algorithm will stop an item from tumbling after it reaches a certain point and re-schedule it to tumble again later. This way we are able to operate in a way where we can continue to function as a profitable business. Hope that helps to alleviate some of your concerns. Thanks for taking the time to share your thoughts about our site!

Thumbnail of user donnai2
New York
2 reviews
0 helpful votes
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June 28th, 2015
Verified purchase

I am very pleased with the service I received. Chelsea helped me sort through my orders and figure out what I was missing and she had actually already shipped the missing item by the time I finally figured it out. She was very patient, helpful and kind. I wish all customer service rep were like her. Thanks for your help in this matter.

Thumbnail of user cynthiam26
Indiana
1 review
0 helpful votes
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May 17th, 2015
Verified purchase

I bought a lot of wonderful items through Tumbledeal, I haven't received all my orders yet but 3 items was lost or stolen and Chelsea and London worked on the order and, was able to get me a store credit! I'm very impressed.

Thank you for your great Support team,

Cyndi

Thumbnail of user deel24
Michigan
1 review
0 helpful votes
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April 14th, 2015

Dissatisfied with business practices. Not allowed to consider purchase prior to order being placed. Promo code for free shipping not honored. I saw similar item online for a much lower price. I paid 700% more on tumbledeal.com, than I would have on the other advertised site. Tumbledeal.com has suspicious checkout practices, as well. I clicked to send mailing information at checkout, and the site pushed me forward and processed the order without my review or consent! Their $165 retail price appears to be inflated, incorrect and dishonest. Contacted phone number at *******467, but no one answered the phone. Wrote my concerns to a message on their site, and then asked that they please cancel my order, but, it has not been acknowledged yet.

Tip for consumers:
Only protect the money that you don't want to waste.

Service
Value
Shipping
Returns
Thumbnail of user junee18
Virginia
1 review
0 helpful votes
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September 6th, 2016
Verified purchase

Fast service. Lovely 18k gold plated hoop earrings, what more could I ask for? In this day and age it's unusual to get total satisfaction so it is very nice to be able to give credit where credit is due. Thank you!

Thumbnail of user nancyg36
Netherlands
1 review
0 helpful votes
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May 26th, 2015
Verified purchase

Thus far it was great! But, I haven't received my item yet. However, upon reciving it, I will then decide for sure how to re-rate it. I'm excited to see what condition my sea-creatures-swarovski elements bangle arrives. I buy swarovski often, and I love anything with sea-motif, once i get my first item purchased, I'll go from the 1st. Experience to choose on making more purchases. Your site seems really great! But. We'll see for sure when my item arrives(is taking too long, but it's probably a normal process(:, Thank you!

Thumbnail of user janetm46
Florida
3 reviews
4 helpful votes
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September 28th, 2015
Verified purchase

Oh my gawd I LOVE these pants! I put them on and was thrilled as to the fit, color. I'm in a wheelchair so I like the way they flow! I shared a picture of them and where I got them. I'll be back lol but seriously I will buy from you again

Thumbnail of user lindyh
New York
1 review
1 helpful vote
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April 2nd, 2016
Verified purchase

I placed my 1st order with TumbleDeal and received defective product. What happened next shocked me! I emailed them about my issue and it was resolved within 24 hrs! I have full confidence in their concern of my satisfaction. Therefore I have no worries about purchasing from them. Their Customer support is awesome.

Thumbnail of user elaineg5
California
1 review
5 helpful votes
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August 19th, 2015

I spent over $20 for a pair of Swarovski teardrop earrings. I got them yesterday. I could not believe the poor quality of the earrings. Highly doubt they are Swarovski crystals. I put them on and within a half hour, one of them broke off right at the wire! I've contacted TumbleDeal for a refund and am waiting for their response. Don't think I'll be buying from them again!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Elaine. We sincerely apologize for the quality of the item you received. We take issues like this very seriously and hope to have it resolved internally soon. Please reach out to us if you experience any issues with your return. Have a great day!

Thumbnail of user suizab
California
1 review
0 helpful votes
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December 12th, 2015
Verified purchase

I ordered the two sets of wireless doorbell. One works, with a few adjustment done by husband. He has to put some glue on the receiver. The other one does not work at all; this is the reason why I called. Curtis (I think this was the service rep's name) was excellent. He promised me that he will be emailing me a prepaid return label for an exchange. I will be waiting for such. Hopefully, the product that I will be getting in return will work. You should tell the manufacturer that their product is poorly done!

Thumbnail of user shellys24
Ohio
1 review
0 helpful votes
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June 10th, 2015
Verified purchase

I have found some truly wonderful deals, which I thought may be too good to be true. However, the items I have received have been of very good quality. The shipping and handling charges will usually turn me away from online ordering, but for $1.99, I will definitely shop here!

Thumbnail of user belindadaled
Arizona
1 review
0 helpful votes
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November 20th, 2015
Verified purchase

Ordered the tennis bracelet at an unbelievable price and was delivered to me within 4-5 days. The bracelet is stunning, very sparkly! :) I'm very happy with the purchase and the prompt delivery as well. I will make future purchases with Tumble Deal.
Thanks,
Belinda

Thumbnail of user elkel
Missouri
1 review
2 helpful votes
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March 20th, 2015
Verified purchase

Early a.m. 3/20/15 I left a message at Tumbledeal with my dilemma. By later the same a.m. I received an e-mail notifying me that all is well and I will receive the coat in the size I wanted. Very fast and pleasant customer service.

Thumbnail of user vanessak12
Pennsylvania
1 review
3 helpful votes
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September 3rd, 2015
Verified purchase

I never thought I would be able to afford the things I've bought on Tumble Deal. My son has been wanting an iPhone 4s but $500 isn't feasible at this time but I checked the site and to my surprise there were some I wound up getting it for $146.00! Not to mention the beautiful jewelry I've gotten! Plus the shipping is only $1.99 and every time I've gotten my things days earlier than expected. It's a great place to get anything but especially high end things. Awesome!

Thumbnail of user corat3
Nevada
1 review
0 helpful votes
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March 21st, 2015
Verified purchase

Responded in a timely manner and quickly resolved my issue. Very professional and helpful…Awesome and I am very grateful to do business with a company who employs exceptional personnel with great customer service. Chelsea is commendable and deserves a merit for going above and beyond…..

Thumbnail of user taybeep
Wisconsin
1 review
2 helpful votes
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November 8th, 2016

I received a watch 2 weeks ago that is not remotely similar to the one I purchased and I CANNOT get a call or return mailing label from the fulfillment center or tumbledeal. As they did break a contract, (yes, a purchase is a contract) perhaps I need to get an attorney involved. I've never been treated so poorly by a company before. I can't believe that they are still in business.

Thumbnail of user brendaw42
New Jersey
1 review
0 helpful votes
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November 27th, 2015
Verified purchase

Both Curtis and Chelsea worked to help solve my problem. They were both courteous and understanding.
I intend to remain a loyal customer of Tumble Deal.
Their customer service is above reproach... professional and knowledgeable.

Regards,

Brenda

Thumbnail of user joannew12
Illinois
1 review
0 helpful votes
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April 8th, 2015
Verified purchase

I contacted customer service asking how to check the status of a purchase and they got back to me quicker than any other companies Customer Service. I was very much appreciative and happy with their quick response.

Thumbnail of user lindag87
North Carolina
2 reviews
0 helpful votes
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September 29th, 2015
Verified purchase

I have purchased a large variety of items, and the recipient is just as pleased as me. I'm picking up items for myself, gifts and tucking others away. For example the stylists I plan to tuck one in each of my holiday cards and place on my coworkers desks. Another item I plan to donate for a silent auction fund raising project I support.

Thumbnail of user sherrys30
District of Columbia
1 review
3 helpful votes
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March 17th, 2015

I bought 2 items, a Michael Kors handbag and Michael Kors sunglasses. The two packages arrived only after 3 business days and they were very nicely and carefully packaged. Both items are original and not fake. I read previous previews claiming that some of the handbags are fake but I took my chances anyway and ordered one and I'm glad I did! I am very pleased with the product and the service:-)

Thumbnail of user cata55
South Carolina
1 review
1 helpful vote
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April 7th, 2015
Verified purchase

Support was quick to respond to my initial request for assistance and follow up with me. I received my "missing" item just three days after they told me they needed to reship it.

I am the manager of a Support Desk and I must say it is refreshing to see customer service made a priority! Very pleased!

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Company Representative

Thumbnail of user blakeb11
Blake B.

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