• TumbleDeal

TumbleDeal

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Overview

TumbleDeal has a rating of 4.8 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TumbleDeal most frequently mention customer service, return label, and several items. TumbleDeal ranks 5th among Daily Deals sites.

  • Service
    60
  • Value
    59
  • Shipping
    55
  • Returns
    36
  • Quality
    55
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
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How would you rate TumbleDeal?
Top Positive Review

“Exceptional”

Cheryl B.
3/28/15

Tumble Deals went above and beyond to compensate me for an error in my order. They have been courtesy and extremely easy to deal with. Their customer service department is exceptional. Thank You! Cheryl

Top Critical Review

“Still waiting after 6 weeks for my order”

Arthur P.
3/30/15

What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.

Reviews (1,382)

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Reviews that mention popular keywords

tumble deal (95) customer support (36) return label (19) customer service (212)
Thumbnail of user cyrillaa1
Missouri
5 reviews
33 helpful votes
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December 4th, 2015

Products are gorgeous and worth every penney but count on tracker not working, no direct answes to your questions and usually very long shipments. If you are ordering for a present make sure you do it very early

Thumbnail of user kristym5
Maine
1 review
0 helpful votes
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March 27th, 2015
Verified purchase

My experience with tumbledeal as a first time user was great, right away I was watching prices on expensive items just drop. I could not even believe it was really true, but it was! I found something that I really wanted and waited for it to be at a great price, froze it and it was mine! I asked questions to the customer service and they were so prompt with the response, I will use tumbledeal again and suggest it to all my friends:-)

Thumbnail of user susiec7
Kansas
1 review
2 helpful votes
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July 23rd, 2015
Verified purchase

I had questions about finalizing an order, and spoke with a customer service rep by phone, who was very helpful and gave me tips on navigating the check-out procedure. I also had questions about how to maximizing my chances of getting the item I'm bidding on. Very pleasant rep!

Thumbnail of user patsyf1
Texas
2 reviews
5 helpful votes
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September 11th, 2015

I ordered some jewelry from this web site... www.tumbledeal.com After receiving some of them... I have found better looking things at Wal-Mart! This company has a fabulous web site, but the items I received look nothing like the pictures or details! It is cheap quality jewelry, earrings are so small... they would only be for a little girl.

This company is also owned by QuiBids and if you Google that company, you will find
The company is not reputable and should be reported to the BBB and the Attorney General
Which I am getting ready to do. I am sending back these items, and if I don't get a full refund, I will alert my American Express company. They have a department that deals with
Nothing but companies like this!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Patsy. We are deeply saddened to hear that you are not happy with the items you received from us. Please contact us at support@tumbledeal.com with details of your issues and we will be happy to assist further. Thanks!

Thumbnail of user alisonb21
Michigan
1 review
5 helpful votes
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June 12th, 2015
Verified purchase

My experience was fantastic but the only thing I have Problems with is false advertisement. When you show a picture of the Item that you're purchasing then the Item should look exactly like the picture. If not then don't show me one thing and send me something else. Thanks

Thumbnail of user ameliar31
19 reviews
37 helpful votes
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September 11th, 2018

I become obsessed with buying from you. There are so many deals and most of the items are at a pretty affordable price. Recently, I purchased a purse for 7$ and it was a real bargain as it's previous price was 10$ higher. Thank you guys for great service!

Thumbnail of user mariaelenar
Arizona
1 review
1 helpful vote
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March 26th, 2015
Verified purchase

Called CSR Cesar and advised that I did not receive my tracking number for my order via email. He was able to advise me the status of my shipment and sent the tracking number via email immediately. He was pleasant and very thorough! Thank you and I have already recommended you to my family & friends!

Thumbnail of user kareno13
New Jersey
2 reviews
1 helpful vote
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April 26th, 2015

I had purchased earrings and when I received them they were damaged. I emailed to get a return authorization and heard back after 3 days of waiting that my return was approved and now I had to wait until someone in another department sent me a return label for my refund. Well that was 4 weeks ago. I tried emailing them again after 2 weeks but just got a reply that my return label was in process. Not sure how long that process takes but after 4 weeks and I still have not received it I'm pretty sure it's not coming. I will never buy from Tumble deal again nor recommend them to my friends.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hello Karen. We sincerely apologize about the condition of your earrings. Product quality is very important to us and we take issues like this very seriously. Product returns sometimes take a little longer to process, but we can assure you that your return will go through any day now. Feel free to contact us at support@TumbleDeal.com with your account info and we can give you more specific details regarding your return.

Thumbnail of user vickie75
Oregon
1 review
1 helpful vote
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April 29th, 2015
Verified purchase

On my very first purchase, I did not realize that it was a final sale item and is normally not returnable, but this wonderful company is allowing me to return it as a one-time courtesy. I have now purchased 3 items through this site and will continue to purchase items as they are awesome.

Thumbnail of user gladysg2
Missouri
2 reviews
0 helpful votes
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May 7th, 2015
Verified purchase

I purchased a coach purse pre loved and it was fine with the exception that the zipper would come apart when the purse is opened! So I immediately contacted tumble-support and they were happy to help me with a full refund.

Thank you!

Thumbnail of user avav4
California
1 review
4 helpful votes
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October 5th, 2016

I have looked up the products they are selling on Tumbledeal on the web. So far, mostly everything I looked up sells cheaper at Walmart. There is also complaints with Better Business Bureau over the authenticity of the Coach products. Bottom line: do your research first.

Thumbnail of user johna369
New York
1 review
3 helpful votes
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April 16th, 2015

I got wind of this website and decided to look at reviews before I try it. All the 4 or 5 star ratings are about customer service being friendly and responsive to issues about returns..., but no rave review about the items themselves. It seems people are returning items back and if they are refunded, they are jumping for joy. Why shop somewhere (or anywhere) if you are going to return it? It's not like it's a electronic device that stops working. THAT I can understand returning but not a freakin handbag or necklace. I got some advice. Try walking into a retail store to shop.

Thumbnail of user teresak8
North Carolina
1 review
0 helpful votes
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March 19th, 2015
Verified purchase

I ordered a lot of jewelry for family and friends.
I recently had to quit my job for health reasons and wanted to make sure I would leave them with something to remember me by.
When I started to receive these items I was so disappointed in the quality of items I received. Your team has been working so hard to make sure I'm happy.

Thumbnail of user merylg2
Texas
1 review
1 helpful vote
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April 7th, 2015
Verified purchase

I accidentally froze a product and then picked the color. This was not something I had really been shopping for and I did not want it. I notified Tumble Deal and they were kind enough to cancel the order. I have ordered several other things and am looking forward to receiving them. I have received my first purchase, and it was exactly what I expected.

Thumbnail of user idac11
Texas
1 review
1 helpful vote
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April 22nd, 2015
Verified purchase

I finally received the 8 pc towel set. Apparently I was told via email and customer service that the original package was lost and they were unable to track it. Customer service gladly sent another set and I just received them on April 21st almost a month from the day I purchased them. Emails were very informative and the responses were quick. Thank you. I appreciate the assistance I received in getting my merchandise.

Thumbnail of user pamelac15
Texas
1 review
0 helpful votes
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May 1st, 2015
Verified purchase

I ordered a bracelet that was shown to be gold toned & when I received it, it was silver. I reached out to customer support and Chelsea responded promptly to let me know that the picture on the site was incorrect (she had already made sure that it was corrected) & that I could return the bracelet. Everything was so easy with no hassles or frustration. Chelsea was cheerful and professional & is a great representative for TumbleDeal.

Thumbnail of user corinej
New Jersey
1 review
5 helpful votes
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December 25th, 2015
Verified purchase

The earrings that I purchased (tanzanite multi stone) were of such an inferior quality that I will most likely never purchase anything from tumbledeal again (the stones were not even the correct blue tanzanite color --they were a light gray--and they did not match in color within each earring!) but customer service instantly responded to my request for a full refund and were excellent and easy to communicate with.

Thumbnail of user doreens8
New Hampshire
1 review
2 helpful votes
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April 24th, 2015
Verified purchase

I ordered a camera for my daughter. She has signed up for a photo class. I cancelled it within 30 minutes. Teenage daughter I can't always understand. It was already being processes. Unable to be cancelled. Remarkable. Not sure I will shop here again. But I have been very happy with other items I have ordered.

Thumbnail of user cheriel
California
2 reviews
21 helpful votes
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September 9th, 2015
Verified purchase

It is a fun place to shop. I have ordered at least 10 items and so far all but 1 is great. The cell phone accessories are awesome and good quality. I will definitely recommend this site to freinds and co-workers

Thumbnail of user dianes64
Ohio
1 review
7 helpful votes
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August 13th, 2015

It says you can track. You cannot! It says processing until shipped, then shipped until it arrives. I've ordered a few things from them, spent too much money. This last item is the last straw. It has said "shipped" for 10 days. Still nothing and still can't track. I have emailed and tried their online communication. Nothing. No response at all.
Very disappointed and will not order again.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Diane. We see that you contacted us on 8-5, and we responded the same day letting you know our typical ship timeframe is 7-14 business days. After further review, it looks like your item was delivered on 8/11. Please contact us if this is not correct so we can take care of you. Thanks!

Thumbnail of user nancym74
North Carolina
1 review
4 helpful votes
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July 19th, 2015

Ok the concept is very appealing until you realize it is a total scam. Don't fall for it! The bag I received smells of chemicals, very poor quality and clearly a fake! Look beyond this site if you want to purchase any of the products they offer, you will find better deals elsewhere and probably will be the real thing. Also if it seems to good to be true it probably is!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Nancy. We apologize that your handbag arrived in this manner. Please contact support@tumbledeal.com and we will be happy to investigate further. Thanks!

Thumbnail of user debram33
Iowa
1 review
0 helpful votes
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November 26th, 2015
Verified purchase

I ran across the ad for tumbledeal and am so happy I did. I have made several purchases from them and they come promptly and as stated in the ad. Love this site. You should try it. They have EVERYTHING you could possibly want or need at very low prices.

Thumbnail of user susana84
Tennessee
3 reviews
0 helpful votes
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September 24th, 2015
Verified purchase

The purse I ordered for my daughter is even prettier than I expected it to be. The leather is two-tone, midnight black and white, and it has a very "classy" look. I'm wishing now that I had ordered two -- another one for myself. :) Thank you for the prompt shipment. It arrived two days after I ordered it! I will definitely shop with TumbleDeal again.

Thumbnail of user patm106
Illinois
4 reviews
0 helpful votes
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June 20th, 2016
Verified purchase

I have shopped on sites and got the product only to see it looks cheap and never wore the item Jewelry only had to send it back but every thing I had gotten from tumble deals has more than met my expectations. I will keep spreading the word.

Thumbnail of user veraw8
Virginia
1 review
0 helpful votes
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April 27th, 2017

Please let me back in. I do enjoy your site. I wont do it again. I promise. Can you to be forgiving? Say sorry to Zack. I do keep alot of the tumble deals items. It is you who have been blocking them just because I was forced to return a few.
I can not mention his name but you spoke to him. My huband the ah. I wont tell him what order just please let me back on. I would really Appreciate it and pass the word around how good your site is like I have been doing.

Tip for consumers:
Don't ever return things or they will block you. I just hope they are forgiving. For I do like their site.

Service
Value
Shipping
Returns
Quality

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From the business

Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690

Company Representative

Thumbnail of user blakeb11
Blake B.

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