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    TuneFab

TuneFab

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Overview

TuneFab has a rating of 2.9 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TuneFab most frequently mention customer service problems. TuneFab ranks 4th among Audio Converter sites.

  • Service
    37
  • Value
    36
  • Shipping
    18
  • Returns
    29
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
8
Neutral
1
Negative
1
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Reviews (84)

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support team (4) customer service (4)
Thumbnail of user dm1290
Canada
1 review
0 helpful votes
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February 6th, 2025

Don't waste your money… I did and found out the hard way that using TuneFab violates the user agreement for a Spotify account. The user agreement does not allow making unauthorized copies playable outside the Spotify app, and they will suspend your account.

Date of experience: February 5, 2025

Thumbnail of user genzpaypal
California
1 review
1 helpful vote
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July 8th, 2024

I purchased a license for a lifetime. My computer broke and i lost the service and when i tried to reach out for a new license key as i am not able to use the service anymore with my new computer. I said they could disabled my old license key and give me a new one since i paid for a LIFETIME service i cannot use at all! They said since its a mac computer i have to buy new software and wont exchange my license key. And they'd only give me a discount if i wrote a review so here's my review. Good product but a real terrible thing to do to someone who paid a lot of money for a LIFETIME service. I've even recommended them to friends and family! Makes me so sad. I hope i get my discount at least like promised

Products used:
tunefab

Service
Value
Returns
Quality

Date of experience: July 6, 2024

Thumbnail of user natec160
Hong Kong
8 reviews
1 helpful vote
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June 22nd, 2024

I'm a DJ. This software has truly transformed how I manage my tasks and time. The seamless interface, customizable features, and reliable performance make it a must-have for anyone looking to boost their productivity. I can't imagine my life without it now!

Service
Value
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Quality

Date of experience: June 21, 2024

Thumbnail of user springers1
Hong Kong
5 reviews
1 helpful vote
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December 17th, 2023

Just discovered TuneFab, and it's a total game-changer. I'm all about convenience, and this app nails it. Smooth interface, quick downloads, and it's like having a backstage pass to the music scene. No drama, just good beats. Major props to the creators – you've got a fan in me!

Service
Value
Returns
Quality

Date of experience: December 14, 2023

Thumbnail of user adamc1571
Morocco
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I am an amateur passionate Dj and was disappointed towards Spotify not allowing sync with recordbox like Tidal or Soundcloud. So I went on the quest of easily transfering my playlists to the Djing program. I have been using TuneFab for two years for that purpose. I have been trusting it ever since the trial worked just fine. I had minor issues in the past but always had an efficient feedback by their support team and was satisfied. In the end I easily get my whole playlists in the highest quality (Spotify allows) on my Dj program and that is all that matters. Satisfied because I tried a few other services out there and Tunefab are the best and most reliable.

Products used:
Spotify Music Playlists converter

Service
Value
Returns
Quality

Date of experience: April 26, 2024

Thumbnail of user hoyin66
TW
1 review
0 helpful votes
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November 21st, 2023

Can quickly analyze customer problems and provide the services customers need.At the same time, there are no words for impatience or emotion. Always ask questions, analyze, and solve customer problems.

Service
Value
Quality

Date of experience: November 21, 2023

Thumbnail of user justinlinder36
Arizona
1 review
1 helpful vote
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May 8th, 2023
Verified purchase

Support will not contact you back. Software is locked and wants access to your personal info when requesting support (pc name, ip address, physical location) just to name a few. The company operates out of India so beware!

Products used:
Tunefab Spotify Converter

Service
Value
Shipping
Returns
Quality

Date of experience: May 8, 2023

Thumbnail of user aggiew6
Hong Kong
8 reviews
1 helpful vote
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December 17th, 2023

After getting it repaired, I couldn't use my TuneFab downloader. The team promptly assisted me in reinstalling it. When my computer ultimately failed, I had my TuneFab reinstalled after just one email. These individuals are truly dedicated to ensuring smooth business operations! Moreover, with the recent update, my product is exceptionally fast.

Service
Value
Shipping
Returns
Quality

Date of experience: December 15, 2023

Thumbnail of user philipl503
Canada
1 review
0 helpful votes
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May 11th, 2023

I downloaded on Mac used it to convert and out my music on an usb once then called to be refunded because I continued being charged for the following 2 months I payed a total of 3 months for one time use. The first month sure I used it but the next 2 what the hell? I asked for a refund and was declined never using this product again thanks have a good day

Tip for consumers:
Good luck

Products used:
Tunefab Spotify to mp3 converter

Service
Value
Shipping
Returns
Quality

Date of experience: May 11, 2023

Thumbnail of user johnt1895
Australia
1 review
0 helpful votes
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October 20th, 2020

Works well, Using with free spotify and results are good. Occasionally I will have to stop & restart to get the conversion started, but in the end has always completed. Customer service is prompt & friendly. Highly recommended.

Date of experience: October 20, 2020

Thumbnail of user waynej74
France
1 review
0 helpful votes
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October 30th, 2019

Keep using TuneFab Spotify Music for nearly 2 years. It works smoothly and simple to use. Never meet with any error when converting my Spotify Music converter. But it is the best service that I have used for when I changed to a new computer and forget the order number. The support is speedy! Try it, and you won't be disappointed, you have my words.

Date of experience: October 28, 2019

Thumbnail of user aaronp229
California
1 review
0 helpful votes
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August 26th, 2020

I am so happy that I came across this software! The sound quality I am able to get from music tracks I download sound phenomenal! The software does exactly what I intended it to do when I purchased it.

On top of the high expectations that I expected from this software, their customer service is amazing! I reached out to them twice in a 3 month period due to some issues I have having with my own laptop, and they responded within 24 hours to help assist me resolve my issue!

Thank you again TuneFab for being awesome!

Date of experience: August 25, 2020

Thumbnail of user richardr1321
Ohio
1 review
2 helpful votes
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May 5th, 2020

I have many songs in my iTunes library that are favorites that I have been wanting to be able to listen to on my phone, but they are the wrong file format. The old option of burning to cd and recouping back was never attractive to me.

With this software it is simple and the software works as advertised. I had a minor problem at first, but the response and fix were timely.

Date of experience: May 5, 2020

Thumbnail of user jeremym1252
Massachusetts
1 review
0 helpful votes
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June 9th, 2023

I put a poor review originally due to a code registration issue. Turns out half the blame was on our end. Truth is this is a great product. And now that I have finally received my registration code, I will do what I said I would do and give them the marks on their product they deserve.

Date of experience: June 9, 2023

Thumbnail of user hd56
Netherlands
1 review
0 helpful votes
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August 17th, 2020

We had a problem, there was 2 sec audio added to all numbers and sometimes the audio started too late while ripping from Spotify.

We contacted TuneFab Support and they have send us a new update and the problem is solved.

Great job.

Thanks Henk

Date of experience: August 17, 2020

Thumbnail of user guym352
Cyprus
1 review
0 helpful votes
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July 11th, 2024

Tune fab ıs easy to use and works as advertısed Thıs ıs the second tıme I have used ıt as ı was very happy before so ı have purchased ıt agaın

Date of experience: July 10, 2024

Thumbnail of user johnd4673
California
1 review
0 helpful votes
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February 10th, 2021

I've been using Tunefab with Spotify. Recently, Tuneful stopped working. I contacted Tunefab support and reported the problem. Thanks to their prompt response and fast turnaround, the problem was resolved very quickly.

Products used:
software

Service
Value
Quality

Date of experience: February 9, 2021

Thumbnail of user kimj179
Hong Kong
1 review
1 helpful vote
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March 9th, 2019

TuneFab Apple Music Converter is the best tool I've ever used. Actually I am going to end my Apple Music membership because I want to switch to Spotify. But I also want to keep the songs I previously downloaded from Apple. So I found TuneFab and it does exactly what I want it to do. Easy, simple and professional. I would gladly recommend it to anyone I know.

TuneFab's support team is really helpful, too. They've updated their support center and I can find anything I want to know about the software easily by typing the question keywords and I get answers immediately.

I also noticed that they've added the "Check for Update" feature. I am really surprised to see that this program keeps updated so frequently. Thumbs up to the great product and great service!

Tip for consumers:
Use their support center when you've got troubles using the software. It helps.

Products used:
Apple Music Converter

Service
Value
Shipping
Returns
Quality

Date of experience: March 8, 2019

Thumbnail of user aaronx103
Australia
1 review
0 helpful votes
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June 16th, 2023

If you say you need pay to use this I accept it, if you say free version has less features I accept it either, but why, I mean, why? Are there a limit that free-users can only download the first 3 minutes for each songs? Why can't they give free users a good experience to convince them level up to premiere with their good manners? That's it, I'm outta here. Goodbye

Service
Value
Quality

Date of experience: June 16, 2023

Thumbnail of user aoimei2023
Hong Kong
7 reviews
1 helpful vote
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November 8th, 2023

They are the best customer service team I have ever met. I forgot my registration code and they fixed the problem as quickly as I have ever experienced.

Date of experience: November 7, 2023

Thumbnail of user besatik
Hong Kong
1 review
0 helpful votes
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October 21st, 2020

I am using fully subscribed Spotify. Automatic song conversion is easy and 5x speed is fast. Have had a problem with losing the first 2 sec of songs which went to the end of the previous song. Reported to customer support and got a workable link overnight that solved the problem. Great services.

Date of experience: October 21, 2020

Thumbnail of user fm75
Hong Kong
1 review
0 helpful votes
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July 30th, 2020

I am really very happy to have a chance to use this wonderful software that can give me lifetime enjoyment. Once I have sent my queries, their Support Team performed their rapid response to me. I feel very confident in introducing to my friends.

Thanks a lot to TuneFab.

Date of experience: July 29, 2020

Thumbnail of user edwards896
Washington
1 review
0 helpful votes
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November 24th, 2020

I'm using the Screen Recorder. I have no idea if anyone else makes such a thing, but there can't be many, so TuneFab fills a probably overlooked niche. It does have several preference settings, and it is not that intuitive, but after a bit of practice it becomes easy enough to use.

The support is quite good. It did take a while before I got a response to a recent request, but I think that, like every other business, they are a bit overwhelmed working around the COVID thing. My recent request was that I had suffered a catastrophic disk crash, and I had to rebuild everything. I have good backups, so I was able to restore everything EXCEPT my license key for TuneFab. I didn't have my original order number either, only the email address I had used. Inez Miller responded and forwarded a new license key within one day.

It's a good product for the money.

Date of experience: November 24, 2020

Thumbnail of user cmk6
Malaysia
1 review
1 helpful vote
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December 12th, 2023

I bought Tunefab Apple Music Converter yesterday. It worked fine for a few hours. The conversion was very fast and I was very happy with the purchase. However, later my antivirus program generated a message that C:\Windows\System32\mshta.exe was passed a malicious command line and has been blocked. Command line: mshta vbscript:CreateObject("Shell.Application").ShellExecute("cmd.exe","/c ""C:\Users\mutta\AppData\Roaming\TUNEFA~1\copy.bat""::","","runas",1)(window.close).
Since then the app has slowed to a crawl, it takes longer than the song duration to convert. I have since emailed support and have yet to hear from them.

Date of experience: December 12, 2023

Thumbnail of user inezm8
Erin S. – TuneFab Rep

Hello CM K.,
Thank you for providing further clarification on the issue you encountered with our software. We apologize for any confusion or frustration caused.
We have replied to you in the mail.
I hope I can help you.
Warm regards.
TuneFab

Thumbnail of user matthews1012
Missouri
1 review
1 helpful vote
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April 19th, 2020

I downloaded the M4V converter looking to convert my purchased movies from iTunes to mp4 so I could put them on my android phone. I first used the trial version to make sure it worked as I tried 3 other products before this that all claimed they could perform the conversion but they couldn't. Finally, I tried TuneFab's product and was able to get the audio to convert and not the video. This is the farthest progress I made with any of the conversion programs so far so I contacted their support staff. After 10 emails back and forth, they got me up and running and stuck with me through a 2.5-week ordeal and I was finally able to convert my movies from m4v to mp4. I instantly purchased the M4V Converter because the program works well and the support staff were super helpful and stuck with me through the end to make sure I was able to do what I wanted.

Products used:
M4V Converter

Service
Value
Quality

Date of experience: April 18, 2020

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Thumbnail of user inezm8
Erin S.
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