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    TuneFab

TuneFab

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Overview

TuneFab has a rating of 2.9 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TuneFab most frequently mention customer service problems. TuneFab ranks 4th among Audio Converter sites.

  • Service
    37
  • Value
    36
  • Shipping
    18
  • Returns
    29
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
8
Neutral
1
Negative
1
View ratings trends
8
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How would you rate TuneFab?

Reviews (84)

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support team (4) customer service (4)
Thumbnail of user allenq32
TW
5 reviews
0 helpful votes
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March 29th, 2024

Good software for downloading MP3 from Spotify
This software is a great product to download MP3 from spotify to your computer.

Service
Value
Shipping
Returns
Quality

Date of experience: March 29, 2024

Thumbnail of user rosep222
GB
1 review
0 helpful votes
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March 25th, 2021

Not at all user-friendly and a complete waste of time. Impossible to work out how to save a recording.

Date of experience: March 25, 2021

Thumbnail of user francoisl28
Canada
1 review
0 helpful votes
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December 22nd, 2020

Great application. Simple, efficient and good support. Great application. Simple, efficient and good support.(100 characters)

Date of experience: December 22, 2020

Thumbnail of user simonel26
New Zealand
1 review
4 helpful votes
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November 5th, 2018

This product doesn't work for Spotify. Use Sidify instead. And when it won't work easily, they'll waste your time and then won't refund your money

Date of experience: November 5, 2018

Thumbnail of user christophem27
France
1 review
0 helpful votes
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December 1st, 2023

Quand on est content du service rendu il faut prendre le temps de le dire.
J'ai remplacé mon ordinateur HS. J'ai sollicité Tunefab de réinitialiser ma clé de licence, pour installer l'application sur le nouvel ordinateur.
Ma requête a été traitée en 48h, avec des conseils pour accompagner l'opération.
Très professionnel. Merci.

Date of experience: November 30, 2023

Thumbnail of user inezm8
Erin S. – TuneFab Rep

Nous sommes ravis d'avoir pu vous aider. Votre satisfaction est notre priorité et nous sommes heureux d'avoir pu résoudre votre problème rapidement. N'hésitez pas à nous contacter si vous avez besoin d'autres services ou assistance supplémentaire. Merci pour vos aimables paroles!

Thumbnail of user georgew293
Illinois
1 review
1 helpful vote
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July 4th, 2019

TunFab for Windows and Mac

I tested the software on both a fairly fast Windows and Mac.

Pros:
1) Works well does what it says converts to ACC and M4A files
2) Gives very good output file name options
3) Gives very good output quality options
4) Fast

Cons:
1) Takes over iTunes so that you cannot listen to music while it converts (The way that all music converters work. Which means it cannot convert multiple files at one time.)
2) Takes over 10 minutes to load a simple iTunes library on both Mac and Windows. (Deal breaker for me. Once it is running it converts fine)
3) Cannot hide iCloud files nor already converted files.

Compare to Sidify Apple Music Converter
1) Sidify opens the iTunes library immediately.
2) Sidify seems to convert faster.
3) Fabtunes has better output file naming convention.
4) Both require exclusive access to the iTunes library.
5) Both give you a free trail.
6) Create a iTunes Smart Playlist using the iCloud status and chose Apple Music as the status then if you want you can chose Purchase and set to false then you chose Date Added as within the last day. All this will create a Playlist that will let you have control on what is displayed in the programs.

Last comment before you buy a program see if it offers a free trial. Even if the trail only converts 3 minutes of the track it is worth the time and effort. I ultimately chose to purchase Sidify and resurrect an old Windows 10 machine that I recently retire and connect it to my iTunes library. So that my Mac the computer where my main library is own and where I play most of my music from can be used for that purpose.

I hope this review helps.

Date of experience: July 4, 2019

Thumbnail of user austria2610
California
1 review
0 helpful votes
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April 11th, 2024

Bei mir hat das Kündigen des Abonnements gut funktioniert. Man muss nur wie bei den Stornobedingungen beschrieben den Support über *******@tunefab.com oder über MyCommerce
Um Unterstützung zur Kündigung bitten. Dazu benötigt man die Bestellnummer.

Die App hat auch sehr gut funktioniert.

Vier Sterne gibt es nur, weil man in den AGBs die Stornobedingungen nicht gleich findet und deswegen relativ lange suchen muss.

Products used:
Tunefab

Date of experience: April 10, 2024

Thumbnail of user danilos10
Italy
1 review
1 helpful vote
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March 14th, 2020

All their programs work very well and the team is very efficient in responding in problems solving!

Date of experience: March 13, 2020

Thumbnail of user sven.hussong
Germany
1 review
0 helpful votes
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April 27th, 2024

Mehrfach getestet mit Apple Musik. Funktioniert super. Keine Probleme gehabt. Sehr schnell. Einfach zu bedienen

Products used:
Software

Service
Quality

Date of experience: April 26, 2024

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Thumbnail of user inezm8
Erin S.
Typically does not respond to reviews

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