• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.1 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

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Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user valliem
Kenya
1 review
0 helpful votes
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June 23rd, 2018

This dress was just as the picture described. I ordered as a prom dress and could not be more pleased. Beautifully cut, and form fitting in all the right places. The lace back was the perfect addition of elegance and the flowy shear front made me feel like a princess when the wind blew. Shipping was right on schedule and the sizing was spot on according to the listed measurements. I will definitely be ordering more dresses from here in the future.

Thumbnail of user oiphaec
Morocco
1 review
0 helpful votes
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October 16th, 2019

Dress was well made and arrived in a few weeks. I got the custom sizing as I am short and curvy. Totally worth it. This dress is light and airy and was perfect for my beach wedding in London. Customer service was excellent.

Thumbnail of user wadez5
Brazil
1 review
0 helpful votes
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June 6th, 2019

When it arrived I nearly died with excitement, but when I opened it I was absolutely stunned at how beautiful the dress is! The embroidery is really detailed and the custom fitting fits perfectly. Being about 52" I had to get the dress significantly shortened, and the length is almost perfect; about an inch too long, but nothing a pair of silver heels can't fix! It was shipped when it said it would ship and arrived sooner than expected. I absolutely love the dress.

Thumbnail of user matheneyg
Brazil
1 review
0 helpful votes
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July 13th, 2019

Thank you so much for this gorgeous dress and for making every effort through my many emails to get me my dresses on time. The fit was perfect and I seldom give myself compliments but I truly rocked this dress. I felt so special and received numerous compliments.

Thumbnail of user elfriedah
Montenegro
1 review
0 helpful votes
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March 21st, 2018

The dress is better than I expected. The fabric is the beautiful, heavy, quality work. And really most weddin dresses need to be altered so the sizing isn't much of an issue. I would highly recommend this dress and just ordering from Millybridal in general. I didn't have to pay any extra duty fee and the dress arrived a little over a week after I had ordered it I had expected to wait over a month for it so this was awesome!

Thumbnail of user lupeb19
Brazil
1 review
0 helpful votes
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February 2nd, 2019

It was very beautiful! I chose a burgundy colour for the dress, when I received the dress the colours does look a bit dull than the picture of the model with the dress. However, it turned out bright like the dress from the picture when there is good lighting, I didn't filter my picture. I didn't customise my dress, so I had to adjust some measurements but everything else was all good! Hope this information helps you to choose your right dress!

Thumbnail of user nadiaf16
Brazil
1 review
0 helpful votes
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January 28th, 2019

We ordered this dress for my daughter's first Military Ball for we absolutely loved it! It came already altered to her size and it was beautiful. I was skeptical at first, but we now will buy from MillyBridal again and again. The quality of the dress was wonderful and it was exactly like the picture. Thank you for offering quality dresses at affordable prices.

Thumbnail of user norag23
Brazil
2 reviews
1 helpful vote
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January 12th, 2019

This dress is perfect and i extremely love it. I will buy a tea-length dress from you soon and i think you will not let me down. This is a professional website! To those who are still have doubts, don't hesitate to order from MillyBridal, if you have any doubts, just ask them, their customer service was really amazing, always answer me very fast and always being so patient and helpful!

Thumbnail of user parrishr1
Italy
1 review
0 helpful votes
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May 23rd, 2019

Magnificent! I received my dress today and I am delighted, it is simply superb! The quality of the fabrics, the cut, the seams, the burgundy color, everything is perfect. Do not hesitate if want to shop your prom dress online!

Thumbnail of user janined23
Philippines
1 review
1 helpful vote
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June 15th, 2018

I am pleasantly surprised with the accuracy and quality of the dress. When I ordered I had questions regarding the measurements and found the live chat to be very helpful. It fits perfectly. Our special day is coming up and I'm relieved that the dress is checked off the list!

Thumbnail of user joynerc
Brazil
1 review
0 helpful votes
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July 10th, 2019

This dress is absolutely beautiful. The quality design and fabric exceeded my expectations. The size fit perfect. I ordered it true to size. I had to do no Alterations just the hem. This dress came in enough time for my event and yes I will order from this company again.

Thumbnail of user mariam1942
Ireland
1 review
1 helpful vote
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February 21st, 2021

Dress arrived from China after one month. There was no material on the top half bar see-through lace. In photos, it looked like there was material up to the chest and then lace to the neck line. But it was completely see-through. Very cheap looking. They also won't allow you to return items, saying the dresses are depicted correctly in pictures. I wouldn't have ordered a dress with no material on top.

Tip for consumers:
They won't allow you to return faulty items.

Products used:
None - and no returns service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertc64
Spain
1 review
0 helpful votes
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March 16th, 2018

The prom dress is beautiful, and fits well, according to the measurements that I submitted. It was completed in 4 weeks. All products that I ordered came in the delivery. I am very satisfied with this gown and would highly recommend your store and products.

Thumbnail of user annieg36
Spain
1 review
0 helpful votes
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December 17th, 2017

I have 5 very different body shaped and sized girls, this dress complimented and fitted the girls perfectly. Found that the customer service were amazing, only had a short time and they were extremely patient with my million questions. The dresses were made well and in a short time. Overall thrilled with the results.

Thumbnail of user lilianem5
Brazil
1 review
0 helpful votes
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October 25th, 2019

I really love this amazing dresses! I BOUGHT lots of dresses from them. All of them were top quality & custom made! My clients were super happy as well. The customer service from this company is also wonderful! I will be ordering more and more from them. I highly recommend MillyBridal to you all!

Thumbnail of user anna2917
Pakistan
1 review
0 helpful votes
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November 18th, 2017

I loved everything. The customer care I received before ordering was superb. I had looked at a few dresses before making a final decision and asked questions via chat and email. All were answered quickly. Once I submitted my order, there was concern of the accuracy of the measurements and I was contacted the next day via email and was able to re-do them. Everyone has complimented the dress. It was well made and fit like a glove. I have been suggesting MillyBridal to everyone for all semi-formal and formal wear and would use them again.

Thumbnail of user florancet2
Philippines
1 review
0 helpful votes
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February 25th, 2019

The quality of the material is better than i thought. Also, the sewing quality is great too. MillyBridal delivered this request well. I also requested a corset back which looked great! The service was wonderful. I appreciated how MillyBridal reps would contact me to ensure correct measurements. Because of the great quality of dress and great quality service, i have also custom ordered a dress for my mom. Very happy. I will recommend this site to friends and order myself from this company in the future :)

Thumbnail of user crawfordj4
Poland
1 review
0 helpful votes
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July 10th, 2019

I had an amazing experience while shopping on this store. Customer service was excellent and the item I purchased is beautifully design and is it exactly what I was looking for. Shipping was fast and the communication with customer service personnel was very courteous. Thank you for offering such a vast selection of products and please keep up the excellent customer service.

Thumbnail of user brandono18
Poland
1 review
0 helpful votes
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April 5th, 2018

I ordered this dress and had it custom made. Was a little unsure of ordering on line. But was very surprised by the speed odlf delivery and the quality of the dress, not forgetting to mention how well it fits. I'm very happy and will be ordering from MillyBridal in the future for sure. Thanks guys!

Thumbnail of user mdavieshewitt
GB
1 review
0 helpful votes
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August 19th, 2023

Communication between myself and the company was brilliant, they answered any questions I had about my order and its location. The dress itself was 10/10 and especially considering its cheap price. The material felt expensive and the dress fit like a glove, I couldn't have asked for any better.

Products used:
Prom dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user suee10
GB
1 review
0 helpful votes
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April 18th, 2015

I ordered a size 6 dress from millybridal from the millybridal.co.uk site. However the dress sent was a size 10 and when I questioned it they said it was my fault for ordering a USA size 6 which is a uk 10! It was a UK site and nowhere did it say they are USA sizes! So I'm now selling it for a fraction of what I paid and now have to wait to take my daughter out shopping as im recovering from an operation! Nightmare firm! Will never use again, please think carefully before you do! £120.00 out of pocket!

Thumbnail of user sarahg157
Wisconsin
1 review
17 helpful votes
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April 25th, 2017
Verified purchase

First of all, I have to say that I was very satisfied with the prom dress I bought from Uk.millybridal.org that I asked them to send me the link to write the good review for them. Uk.millybridal.org was a great part of my wonderful prom day. On top of the every reasonable and affordable price, the prom dress I bought from Uk.millybridal.org was the custom size, perfect fit, arrive on time and the customer service is great. They responded to my emails in a timely and professional manner. The team worked closely with me to ensure that everything is per order, they confirmed the details of size and length to make sure all is right. I am very impressed and satisfied. I would recommend this store to my family and friends.

Thumbnail of user donnab245
RU
1 review
0 helpful votes
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January 12th, 2018

Hi I bought this dress for my mum for my brother's wedding and it fitted her perfectly. I'm really grateful for your great help and assistance. The material is stunning the dress both color & everything is the same as the on the picture. Customer service is brilliant. Shipment timing was perfect. The site viewing is very good. The packaging of the dress was perfect, never received and bought something in this way. Thanks a lot & keep up the good work & customer service :)

Thumbnail of user aleaseh1
Kazakhstan
1 review
0 helpful votes
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March 15th, 2018

Very flattering and comfortable to wear! Thank goodness there was enough time to order this custom gown from MillyBridal! It looked exactly like the photo but a bit sexier than I expected. Unless youre 5 9" and taller, the skirt will hit at a notsoflattering below the knee length, so I had it hemmed a few inches and it made a world of difference. The neckline seems much more plunging on busty women, so proper undergarments are a must.

Thumbnail of user melissar232
GB
1 review
3 helpful votes
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June 23rd, 2018

Ordered a prom dress for my daughter. The dress that arrived was the wrong colour, it fitted around the hips but miles to big around the bust. Based on their measurements it should of fitted. The material was cheap crap! So poorly made honestly the seams werent straight it was puckered in places. I emailed them straight away only to receive the rudest reply telling me they wouldnt be refunding me. I went through PAYPAL but they favour millybridal can you believe it!? I am utterly disgusted and gutted that I have lost £129. Hope this review helps many others to NOT make the same mistake.

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

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Milly H.
Typically does not respond to reviews

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