• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.1 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

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Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user newcombj
Brazil
1 review
0 helpful votes
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June 18th, 2019

An amazingly beautiful dress - and a great quality! I ordered it in pink, just like the one on the photo. The colour is very sweet and charming! I ordered the dress with my own measurements, so cannot say anything about the size. Overall, I am very pleased with the purchase!

Thumbnail of user soniaw29
Brazil
1 review
0 helpful votes
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June 9th, 2019

I am so happy with my purchase. Very accurate shipping time. I ordered and custom dress and the dress is very well made and its gorgeous. Fits perfectly! Thank you and I will be ordering from here again.

Thumbnail of user jaelr
1 review
19 helpful votes
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September 12th, 2017

I received my dress yesterday and it is absolutely beautiful. I was worried how it would be because the price is so good, and it came in the right time. It is identical to the picture. The fabric is an excellent quality, the stitching and sowing are very good. While the under layers are satin like and soft and there are layers of lace, so even with all these layers, I tried this dress on, on an 85 degree day and it breathed well, I didn't feel too hot. I did the custom alterations following the directions on the website and it fits PERFECT! Before buying this dress I had tried dresses on at davids bridal, and other local places, and in comparison this dress would have been minimum of $1500. 00 had I gone through a regular boutique. I also bought the round wire things to put underneath to hold out the volume when I walk but the dress has good volume in itself. Also I did the expedited shipping and the dress came to Wisconsin in about 3 weeks.

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Thumbnail of user alvaradoa1
Montenegro
1 review
1 helpful vote
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June 22nd, 2019

Dress was delivered within given time and arrived looking amazing. The dress was true to size and looked just like the photo. This would be my second dress I have purchased from this place. I will continue to do so in the future.

Thumbnail of user sarahc869
GB
1 review
1 helpful vote
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June 12th, 2020

I ordered a dress from Mille Bridal for my daughters prom. I was reluctant to do so as I didn't want to buy such an important item without seeing it first. My daughter persuaded me it would be fine, so we ordered and sent off her measurements.
The dress arrived promptly even in the Covid lockdown. The quality of the dress is really good considering the very reasonable price, and despite my worries it fits perfectly and looks beautiful on.
Would I use Mille Bridal again? Definitely!

Thumbnail of user darrens153
GB
1 review
23 helpful votes
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March 19th, 2020

This will be my last daughter to go to a prom and wanted something special but not break the bank of dad. I was little apprehensive at the start especially coming from a different country and of course at the time of my order the Coronavirus was at its peak but that didn't deter Millybridal, of course it was late with the economical shutdown but they Millybridal did not disappoint, the dress arrived yesterday and daughter absolutely loves it - a big thank you too Millybridal as the dress is a lovely cut, well made lovely stitching. Many thanks

Thumbnail of user arlenee2
Italy
1 review
0 helpful votes
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December 8th, 2017

The material and make of the dress was great quality. It to be over the internet the dress was everything like literally not a problem with it on there end. I did order the dress to small and had to send it back however customer service was awesome with that process I'm not awaiting my new dress.

Thumbnail of user kenishaf
Spain
4 reviews
0 helpful votes
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April 16th, 2018

This dress was absolutely gorgeous, the customs sizes were great, the colour was as the picture. The quality of the dress was fantastic, I would buy one in every colour of I could, the style I loved, it's a very modest and elegant dress, y daughter wore it to her formal, she looked amazing, thank you. I will continue to buy dresses here.

Thumbnail of user angelao29
Mauritius
1 review
2 helpful votes
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November 3rd, 2017

Absolutely disgusted with their service. They sent me a dress that was a very terrible copy of a beautiful dress. It did not measure correctly and the fabric was stained. Also the fabric was terrible quality, as was the stitching. They are refusing to give me a refund based on the fabric being stained, making the garment defective, which their policy states they will refund in total. They just keep banging on about how much labour they have put into making the dress and they can't offer a refund. They never acknowledge anything I say and just keep responding with the same nonsense! Avoid them at all costs! They are just scamming people for money with poor quality product.

Thumbnail of user gabriellem39
India
1 review
1 helpful vote
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January 15th, 2019

I absolutely love my dress! When I ordered it I forgot that I was going to need it shorter and didn't do a custom size. I was worried that I would not be able to hem it because of the lace. The dress was very well made. Every little detail is so beautiful!

Thumbnail of user lucyc81
GB
1 review
1 helpful vote
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June 4th, 2018

Dress was faulty and company wont refund me offered me 10% off and said I can keep the dress.
I said No thank you it's cost me £147.
All they keep saying is we made the right dress
This is not a U. K. Company and they won't take any returns whatsoever! Don't buy!

Thumbnail of user johnl1180
Spain
1 review
0 helpful votes
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January 9th, 2019

I was worried about ordering a dress online since it was the most important dress in my life, but I was amazed at the quality of this dress! It was even more beautiful in person! I recommend this site to all of my friends now, and I am currently in the process of ordering my second dress for a military ball coming up.

Thumbnail of user donnab540
Brazil
1 review
0 helpful votes
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February 18th, 2019

I ordered this dress for prom and did the custom tailoring on it. The top was still a little bit too big but still fit nicely overall. I ordered it in a light blue color and it was just like the picture. I'm still obsessed with the dress and got LOTS of compliments on it. The one problem I had with it was that the zipper get stuck when trying to zip the dress up and I'm always afraid I'll rip it off. Other than that I loved it :)

Thumbnail of user koontzl
Brazil
1 review
0 helpful votes
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July 10th, 2019

I was worried that ordering a dress from a site I had never purchased anything at before was going to be a mistake. To my delight, I love this dress. It was worth the wait. It is beautiful. Very happy with this purchase and the price was fantastic for this quality.

Thumbnail of user christib17
Spain
1 review
0 helpful votes
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February 8th, 2018

Thank you, my dress is stunning and exactly the right color. The sizing is good, and with a few minor adjustments it's going to be the perfect of the prom dress. Please pass my thanks on to the person who made this dress, they did a really good job.

Thumbnail of user jeseniaw
Mexico
1 review
0 helpful votes
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March 21st, 2018

Thank you so much MillyBridal for your consistent good service. I received my dress today and was amazing with how similar it looked to the one i saw online and how well it was made. I will recommend you to all my friends getting married and continue to give you my busines. Thank you again.

Thumbnail of user swangerc
BA
1 review
1 helpful vote
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March 15th, 2019

After much debating, I have finally decided to purchase this dress for my prom. I ordered the dress in the colour that is shown in the picture, and it was exactly the colour I wanted. I got custom measurements done, and everything fit perfectly except for the chest. But, my mother hemmed it, so it was done it time. The dress is also very good quality, and I stood out a lot that night. I would definitely recommend this dress, and I would surely buy from this site again.

Thumbnail of user laurelb16
Brazil
1 review
0 helpful votes
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November 24th, 2017

I had the dress fitted to my size. It fits absolutely perfect and is SO beautiful. I am so in love. I could not have made a better decision. The price range was so ideal and the dress is very high quality.

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Value
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Thumbnail of user lulas9
Indonesia
1 review
0 helpful votes
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January 28th, 2019

This dress is fantastic. I chose to use custom measurements and it fit perfectly! I wore this to a social formal and will also wear it in a friend's party. The color and design was true to the picture and it is very comfortable. I will definitely be ordering from this website in the future.

Thumbnail of user vanessan32
Portugal
2 reviews
11 helpful votes
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June 6th, 2019

I just wanted to say that this dress is beautiful.! It fits her incredible well. It was shipped with care and is so beautiful. The customer service I received was excellent. I WILL be doing business with you again. Shipping was very nice and speedy and the dress is simply amazing, it also fits like a glove. Very pleased and can't wait to wear it to my formal :) Thankyou. I am so glad that we did the measurements before we ordered the dress. I was so pleased at how it fits!

Thumbnail of user tammerac
Italy
1 review
0 helpful votes
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February 18th, 2019

I love my dress, Had it custom-made and they were really good in making sure they had all the right size, the dress turned up and I can't fault it is amazing, the sizing is spot on thank you so much. I would recommend recommend getting your dresses from MillyBridal because they do a wonderful job and make sure it's to your size and helpful I would order again from them.

Thumbnail of user idellab
California
1 review
0 helpful votes
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March 7th, 2018

My dress was shipped a few days before it was scheduled. It was well made and beautiful. My measurements fall between size 2 and 4 so I ordered size 4. After a bit of taken in at the top part, the fitting is fine. For color I chose grape. Grape in chiffon is a bit dull compare to satin but it is a nice color. I am short, 5 ft, so the dress is like tea length to me but I like it this way. This is my first buy from Milly Bridal and I am very happy with my purchase because the quality of the dress is good, it is true to size and is very flattering too. I have already placed my second order.

Thumbnail of user madisonw34
Brazil
1 review
0 helpful votes
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March 26th, 2018

I ordered this dress for one of me, made for my measurements. However, the dress needs to be changed especially at the top. It needs to be very well defined. The dress is more than a line A is not like the picture. The dress is beautifully made and of great quality. I would definitely buy a dress here again though.

Thumbnail of user lucys117
GB
1 review
0 helpful votes
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January 7th, 2019

Loved my dress, quality of fabric was amazing and the colour was just as pictured on website. Payed extra to get it tailored to my own body and would definitely recommend paying the extra as it fitted perfectly. Would buy from this website again

Thumbnail of user ivanap2
Croatia
2 reviews
3 helpful votes
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February 9th, 2018

I order this is red. I loved the dress, I was complimented all night. Only thing I would caution is the sleeves can be a little tight and the slit went higher straight up the middle then I expected. Overall I would buy again.

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

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Milly H.
Typically does not respond to reviews

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