• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.1 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user colsont
Brazil
1 review
1 helpful vote
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March 8th, 2019

I LOVE my dress! I fell in love with it when I saw it but was nervous about ordering it for my bridal shower as I have never ordered dress from MillyBridal before. I am so happy I took the chance on this store. Communication between me and the seller was excellent and I was able to have the length customized for my event at a very reasonable price. Very very pleased with my order and will be looking for another dress to order soon! Thank you so much MillyBridal!

Thumbnail of user bugga
Brazil
1 review
0 helpful votes
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November 21st, 2019

The dress was perfect in size and length, and the color was beautiful. I don't hesitate to order another dress from MillyBridal. Everyone commented that this sounded divine, and the style was up there!

Thumbnail of user lisaj703
GB
1 review
1 helpful vote
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June 16th, 2020

My dress came earlier than expected and it is absolutely beautiful, it is all that i expected and more. The quality is excellent along with the service that i have received. I will be telling my friends and placing more orders with them in the future.

Thumbnail of user rk534
GB
1 review
1 helpful vote
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August 19th, 2023

I ordered this beautiful champagne coloured dress, and it took just as long as it said to arrive (in my case it was just about three weeks). It was delivered efficiently and the dress was breathtaking. Exactly the colour i ordered and it fit perfectly! (for everyone's information i ordered a size 18). The design was exactly like it had been shown and it looked so intricate and carefully made. It truly made me look like the princess i always wanted to look like! :D

Thumbnail of user shaferd
Spain
1 review
0 helpful votes
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September 10th, 2019

Absolutely IN LOVE with this dress! Would most definitely recommend to any and everyone! It fit like a glove and was just over all absolutely STUNNING! But I can honestly say without a doubt I am 100% fully satisfied with this dress! It is an amazing gown and you will not be disappointed!

Thumbnail of user rajg8
GB
1 review
1 helpful vote
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October 21st, 2017

I ordered a dress for my daughters party. I received a dress too big and made me look like a stuffed bun bag. It was awful. I asked for a refund as it was not what I ordered but no. I then asked for tailoring cost but no. They would not even replace it for what I ordered. I spent £165 and they offered £50, which I still have not received 2 months later.
Advise people to not order unless you have money to throw away

Thumbnail of user shaws3
Brazil
1 review
0 helpful votes
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March 14th, 2019

It wasn't this dress that was just perfect for the occasion, it is any dress I have ordered from you. I recommend this dress as I would every other dress I purchased from this company. Custom made, go to a dress maker, or have a friend help you do accurate measurements, type them in the area on the page and send it in. You will get the most perfect dress that fits you to a glove. So flattering, accenting your best areas and making you feel like a Princess at any age or size. Just be ready for all the compliments.

Thumbnail of user nadiah16
Argentina
1 review
0 helpful votes
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January 11th, 2018

I received the dress, i was very excellent quality however way to big. Perhaps some additional notes would be helpful for consumers as every dress is cut differently. I've rated it excellent however as the dress was very nice quality.

Thumbnail of user kathied20
Chile
1 review
0 helpful votes
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September 23rd, 2019

The dress was made really well... it looked just they way it did in the picture. Great material. She was so happy with the dress and looked amazing. It is a very long dress but it was perfect for her.

Thumbnail of user carols229
Indonesia
2 reviews
0 helpful votes
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November 20th, 2017

Great customer service, no Excellent customer service and the dress fit like a dream. I feel like a princess and an angel in it. I'll warn you this dress is very heavy but worth it. The detail is immaculate. Don't hesitate if you want to feel like an angel or princess of your big day this is it. Can't wait to wear it on my big day!

Thumbnail of user angelesg6
Spain
1 review
0 helpful votes
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June 5th, 2019

We got this dress for my daughters prom. She saw it and fell in love. When I ordered it for her we had it custom fit and its was perfect. She looks amazing and is so excited. Definitely above and beyond. The details are amazing and quality is excellent. Love all the stitching, and small details that are on it. Its always the little things that make the dress and its amazing.

Thumbnail of user lakeshap
Poland
1 review
0 helpful votes
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March 6th, 2018

This dress is perfect; i ordered it and received unexpectedly before i thought i would. I tried it on and wow! It fit so right. My sisters and friends coz they initially didn't trust my choice but were blown away when i had it and wore it. When u order the perfect size u eill look right in his perfect dress. I feel like a queen wearing it.

Thumbnail of user ameliat11
Philippines
1 review
0 helpful votes
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December 10th, 2017

This dress fit perfectly! I took my measurements, sent them in, and the dress arrived - fitting perfectly! I am thankful to have been recommended this website because they offer so many options and colors and truly make a dress for everyones size and shape.

Thumbnail of user nataliew216
GB
1 review
0 helpful votes
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August 6th, 2019

Beautiful dress arrived with plenty of time. Fab material and colour It could have been about 1inch longer in length and we did tweak the should strap length slightly. But on the whole very very happy with the dress and service - would use again.

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Hi Natalie,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.

We thank you for your time and wish you a good day.

Best Regards,
MillyBridal Customer Service Center

Thumbnail of user alanisr2
Italy
1 review
0 helpful votes
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October 16th, 2019

The dress is beautiful, I love love love my dress! I ordered it custom sized to my measurements and it fits perfectly! I received the dress very quickly, way faster than the estimated time of arrival they gave me. I'm very happy with this website and recommend them!

Thumbnail of user goldberge1
Utah
1 review
3 helpful votes
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January 7th, 2015

I got the dress yesterday and it is so beautiful.
I am so surprised that the fabric of the dress is very soft. Thank you very much for your kind service and help.
You are the best! W to help others learn about this online business

Thumbnail of user racela
Philippines
1 review
1 helpful vote
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March 16th, 2018

I ordered this dress for my daughter who wanted it for a special occasion. I explained that I needed the dress earlier than I had thought and the Milly Bridal staff were very helpful and rushed my order through. The dress arrived and my daughter is extremely happy with it. I am totally happy with my shopping experience and I look forward to shopping with Milly Bridal again in the future.

Thumbnail of user viragm
GB
1 review
1 helpful vote
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May 15th, 2020

I received the dress in an amazing condition, the dress it's self the appearance of it is just stunning, the material is brilliant and I can not wait to wear it to prom. I highly recommend millybridal.

Thumbnail of user kunkelf
Poland
1 review
0 helpful votes
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May 27th, 2019

The dress arrived very quickly. There is nothing to complain about the quality of the dress. I would order the dress again. I ordered this dress as custom made. Unfortunately, the bust size was 2-3 sizes too big, so I had to sew it top closer. At the waist and the length but everything was great. Ordered the dress in the color "watermelon" and found the color in really more beautiful than in the picture.

Thumbnail of user tiffaneya
Serbia
1 review
0 helpful votes
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July 19th, 2018

Out of hundreds of beautiful gowns this gown was my ultimate dream. I ordered a gown last year and was so happy with the quality workmanship and the amazing service that I chose to purchase another gown. This year I had a bit of nail biting as the delivery was made to me the day of the gala. The gown was PERFECT. I got hundreds of compliments. I was comfortable and felt elegant.

Thumbnail of user jeanettek24
Germany
1 review
0 helpful votes
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May 19th, 2019

I received my dress within 3 weeks of placing the order and I absolutely love it! The fabric is of very good quality and it looks exactly like the picture! Love love love it! Its exactly what I expected. Thank you!

Thumbnail of user vivianw32
Philippines
1 review
0 helpful votes
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January 12th, 2018

I received my dress today and it is absolutely beautiful. The dress was custom made to my measurements and when I tried it on it fit perfectly. The dress is well made and I am very pleased with the quality.

Thumbnail of user lillyb18
Brazil
1 review
0 helpful votes
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January 11th, 2018

The dress is magnificent. Arrived one day earlier than expected. The fabric is perfect, perfect seams and the quality of the impeccable bill. Really satisfied, even in length is as in the photo, shorter and longer.

Thumbnail of user concettam2
India
1 review
0 helpful votes
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January 12th, 2019

Wow, I just received this dress. I have searched for a knee-length dress for a long time. Finally I found this one on MillyBridal. The satin material is so comfortable and the ruffle design is elegant and classic. I will definitely recommend this website and I will order again from this company!

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Value
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Thumbnail of user linai3
Colombia
2 reviews
0 helpful votes
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September 22nd, 2019

Love my dress. At first I was skeptical about ordering, however, I took a chance and did because it was not expensive. When it arrived it was love at first sight. Fit perfectly and the quality was great.

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

Thumbnail of user millyh
Milly H.
Typically does not respond to reviews

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