Milly Bridal UK

I ordered a size 10 short prom dress for my daughter. When it came it was so big it was a size 12-14 and sooo long. It was calf length not short and above the knee as stated by the description. My daughter is 5ft 6ins so she's not short. I contacted them straight away and they refused to let me return the dress. Upon further investigation the dress came from China but the website said UK. DON'T TRUST THIS COMPANY

I ordered this dress for my prom and oh my goodness it's the best decision i've ever made. The shipping was good and everything was just high standard. I recommend!

Brought a burgundy prom dress which was supposed to be made to measure received a red dress. Contacted millybridal and was asked to supply a photo which we did they sent us photos back of a burgundy dress saying this is what they sent with measurements. After i pointed out that the measurements on the photos were not the ones we supplied and the colour was completely different not just a slight shade. After this there stock answer to every email was it was made to order
Luckly we paid with paypal and was able to put a claim through them.
CHINESE COMPANY FRONTING AS A UK BUSINESS

The dress I ordered came just as expected and is great quality. It looks just like I wanted and the communication was great when I had a question about my order. I totally recommend!

I absolutely love this dress. I was a little skeptical ordering online without trying the dress on, but it fit perfectly and looked amazing. I am 5'4,125 pounds, and a 2 fit perfectly! When going off of the sizing chart the only measurement that matters is the waist since the rest of the dress flows out from there. Also, the dress got to me within 4 days of ordering so that was a plus! ABSOLUTELY LOVE THIS DRESS AND THIS WEBSITE!

Bought a prom dress was perfect and great service, definitely recommended getting a dress from here and photos a real to what it looks like in real life

It fits perfectly and the material looks exactly like the picture. It is beautiful and i was very impressed. It didn't take long to arrive, it came 6 days after I ordered it.

Prior to buying my daughters prom dress I was very apprehensive of buying on line. However, milly bridal made my experience so easy, I would definitely recommend this site to anyone

Beautiful beautiful dress, fits nicely, very nice lace and beading, very simple and elegant, if too small, they add more fabric on the inside to enlarge dress. I'm love with it.

I wore this dress to a Purity ceremony... the dress is more beautiful than I had expected it to be. The sizing was also great, it was just the right fit. I got numerous compliments about the dress.

Thank you so much for my dress, it is exactly how I imagined it would be. The colour (Champagne) and length are absolutely perfect! I paid extra for a custom made dress (which was still amazing value for the style of dress and quality of the material) and while it is just a little tight across the back and sleeves it's not too restrictive. It's also a bit big at the waist and across the tummy area but as I hope to lose more weight I will leave it until after Christmas and have adjustments done then.

Customer service was excellent throughout, I requested samples and received large swatches of material which really helped with visualising the colour and fabric. Upon placing my order, I was contacted for arm and back sizes as these aren't on the online order form. I live in Scotland and I ordered on 24th August, it was shipped on 4th September and I received it on 21st September. I had read a review that mentioned they sent it packaged inside out so I didn't get a shock opening the parcel and after leaving to hang for a while some of the wrinkles fell out, although I will get it professionally steamed before the big day.

Please pass on my personal thanks to whomever made my dress as I'm sure I will look stunning on my wedding day in May 2021.
Update June 2021:
After having my dress altered to give more of a defined waistline I was delighted with my dress on the big day and felt like a movie star.

I didn't want to write a review with out having a photo, but i guess i will upload the pic after my prom. I was very very nervous about buying online, but after i read ALL THE REVIEWS for this dress i thought ill give it a shot! My dress arrived 3 days ago, and i was amazed with the qualityyy it looks sooo amazing, the fabric the details everything. I put it on and fits just ferfect. Please if you really like this dress dont think about it tiwce, it is amazing and i feel like a princess everytime i try it on :) Customer service was very good. Oh my god and the price... unbeatable! :) thanks MillyBridal :)

On May 15th I received the dress ordered for my granddaughter's prom. It was a full length dress and was in a small plastic bag and was really crumpled. We decided that it was to be returned. No returns form was emailed despite many requests. There was no contact number. The address in London is just a mailbox. I contacted Barclaycard to see if they could offer any help. I mentioned Section 75 of the Consumer Credit Act 1974 to Milly Bridal and stated that I had been given that information by Barclaycard. Various offers of refund were made but I insisted that I wanted to return the dress. Eventually a returns form was emailed and I was told I would receive a full refund when they received the dress. I took out insurance through Royal Mail and a tracking number. I emailed to say the dress had been posted and after two weeks I checked with the Post office who said the dress had been delivered. I then emailed Milly Bridal to tell them and they asked for the tracking number and how it has been sent. I have now receive my full refund after two months of pestering them. In the end it was a matter of principle rather than the money but I am glad to have got it. I will never deal with them again. The motto here is you need to persevere.

My dress came 28 days after ordering and the quality is fantastic! I am genuinely amazed with how to dress was so cheap for the brilliant quality, the sizing was also very accurate too

This dress is gorgeous! Looks exactly like the picture and is a well made good weighted dress. Beading and sequins are NOT cheap looking, very good quality. Super happy with this purchase! Great fit!

Received my dress today... beautiful! It is more than I expected! I am VERY happy with the price I paid, the quality and the speed of service! Thank you MillyBridal!

Order my daughters prom dress paid extra delivery took longer than expected though!
Arrived a week before her prom discusting quality, holes in seams fraing on seams, no tags or returns label, poor packaging, wrong fit. Cheap and nasty.
Ive Emailed milly bridal to be told i will not get a refund as they took photos of the dress and it was fine which clearly is a load of rubbish!
Now had to pay for another dress and already paid milly bridal £117 for RAGS
DO NOT ORDER FROM THIS COMPANY im taking this further!
There now ignoring my emails.

DONT WASTE YOUR TIME OR MONEY ON THIS SITE DRESS NVR CAME FOR EVENT PAID FOR EXPRESS SHIPPING WANTED REFUND THERE IS NO RESPONSE AND WHTEVR EMAIL I DID GET WAS POOR CUSTOMER SERVICE! TOTAL SCAM! I DONT KNOW HOW THEY GET AWAY WITH IT! ZERO STARS FOR ME!

I could not be more pleased with this dress. It fits perfectly and is even more stunning in person and The detail is exceptional. Impressive! I will definitely order from this site again.

This dress is so pretty. The color is peachy-champagne and the texture of it is very soft. The lace looks exactly like the picture. The color is slightly different and so is the little flower embellishment but that's fine. It's about tea length.

I bought this dress from UK. Millybridal online because i wanted something very unique for a prom i will attend this spring. I was looking for something that would stand out from the traditional "prom" style, yet still be comfortable and gorgeous. We got it on sale which was an amazing deal!

Pros: -very well fitting I normally wear a size 4 or 6 UK so we took measurements and according to their size chart bought a size 6 UK. I almost bought the size 6 UK because one review said it runs a little small... thanks God I did not tho. Fits like a glove -very soft and flowy -built in bra -shipping was safe and fast

Cons: -the shipping notification said it was delivered to the front door, although it was not, so we were about to call UK. Millybridal when we thought to check the mailbox first and there it was! -color and flower different from the picture - ribbons were far too long - neckline needs a little taking in but thats not such a huge deal

Overall, I am not really that picky, so i'm gonna give this review five stars and recommend that you buy from this company!

I have just checked e-mails and surprise, surprise - since my last review written on 7th July we received yet another 'ticket' on 13th July in response to my request for a refund.

DO NOT USE THIS COMPANY UNLESS YOU ARE SURE YOU WILL NOT NEED TO RETURN THE DRESS - THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE!

His dress is beautiful! It fits perfectly. I am very impressed with the quality of this dress. It's better quality than I though I was going to get. Recommended.

This dress was amazing! For me it was true to size as listed. In the attached picture I am trying the dress on, but my friend ended up wearing it. The quality was wonderful VERY well made dress.