• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.0 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user emilym244
GB
1 review
0 helpful votes
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July 12th, 2018

I recently bought a dress from Milly Bridal for my prom and am amazed with the results. The dress was beautifully detailed and made me feel like a princess the whole night.

Thumbnail of user lucyannleexl
GB
1 review
0 helpful votes
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May 9th, 2019
Verified purchase

Overall I was very happy, I just wish there was more photos when picking a colour as it was hard to imagine the whole dress being the colour of the small sample they give you.

Thumbnail of user danielem3
Portugal
1 review
0 helpful votes
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January 10th, 2018

I bought this dress for my friend and she really likes it and it is very good quality also and the website customer service is great. Thanks MillyBridal.

Thumbnail of user amandag124
Spain
1 review
0 helpful votes
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November 27th, 2017

I really like the quality. The truth that I did not expect this quality so good. I was afraid to ask online for this but on this page I'm going to buy more than one dress.

Thumbnail of user kaylab109
Mississippi
1 review
29 helpful votes
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March 3rd, 2019

So i ordered my dress from this website seeing good reviews. After ordered i started to see really bad reviews and that the good ones were fake. I was convinced that my dress wasnt going to look as the picture. It was suppose to arrive feb 28th and arrived march 1st. I was so worried that the dress wasnt going to be right. But despite all the bad reviews the dress actually came as the picture, but who knows... maybe they are scammers and i was just lucky. But i DO RECOMMEND THAT YOU PAY WITH PAY PAL! Just incase it does not come right you can get your money back through them.& a heads up they ARE NOT in the UK. They are somewhere in china. And i also RECOMMEND for you to use the live chat with them and be consistent about when your dress is coming and will it make it on time. & remember PAY WITH PAY PAL GUYS!

Thumbnail of user queeniem
Philippines
1 review
0 helpful votes
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December 12th, 2017

A beautifully made dress. Thank you for having a plus size and a lovely model to show these dresses off. I have already recommended your company to friends. Thank you.

Thumbnail of user dykesi
Brazil
1 review
0 helpful votes
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May 31st, 2019

Beautiful dress! Color was just as ordered and arrived just in time for the prom. Received confirmation of shipping two weeks after having received the dress. Satisfied with the purchase.

Thumbnail of user kierar1
Serbia
1 review
0 helpful votes
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November 28th, 2017

The dress is absolutely stunning, it took me 3 months to place an order as I wasnt sure about buying a dress online, but buying my dress from MillyBridal was a very good decision.

Thumbnail of user kearneys
France
1 review
9 helpful votes
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January 13th, 2020

I felt like a princess when I wore it. The ivory color was exactly what I wanted. The shipping time was quick! Thanks MillyBridal! Highly recommended!

Thumbnail of user leenaj7
GB
4 reviews
12 helpful votes
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March 27th, 2020

A gorgeous dress! I have ordered a black off the shoulder prom dress which was delivered promptly. Upon receiving I put it on immediately - AMAZING! The dress is fantastic!

Thumbnail of user wymanl
Italy
1 review
0 helpful votes
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October 28th, 2019

This dress was everything and more! Fits true to size, excellent quality. The bride was pleased with my bridesmaids dress. The top of the dress fit perfect and then bottom is loose and flowing!

Thumbnail of user amandaf77
Brazil
2 reviews
2 helpful votes
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December 21st, 2017

LOVE LOVE LOVE THIS GOWN! I ordered it for a ball and it came in and it was heavy nice fabric and AMAZING quality. It is even prettier in person. My picture is what it looked like fresh out of the box! The size was also PERFECTLY ON POINT!

Thumbnail of user ambers200
GB
1 review
0 helpful votes
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August 5th, 2019

I brought this dress for my prom and it was absolutely amazing! It felt so comfortable and looked gorgeous too. I'm very pleased with what I recieved!

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Amber,
Thanks for sharing your shopping experience here.
We feel delighted that you are in love with the products and our service!
MillyBridal will always be your best friends and fashion adviser.
Any problem with the order, just feels free to contact us. We are always here to serve you.

Best Regards,
MillyBridal Customer Care

Thumbnail of user maureend377
GB
1 review
5 helpful votes
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June 27th, 2023

I bought this dress for my daughter to wear on her prom day, when she tried the dress on it fits on her perfectly as it should. She's so happy about the dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user camik
Brazil
2 reviews
0 helpful votes
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July 5th, 2019

The dress is exquisite, just like in pictures. The size is right, so if you use the guide on the site, you will have no problem. The color is wonderful and it is very good!

Thumbnail of user annettel30
New York
1 review
0 helpful votes
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December 12th, 2017

I absolutely love this dress and it fits amazingly. I was concerned I would have to alter but I didn't. The fabric and colors are bright and beautiful. I can't wait to wear this to an event.

Thumbnail of user natashaw28
GB
1 review
1 helpful vote
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May 26th, 2017

They don't use quality materials, boning, premium hand sewn anything, their material is see through, not the same colour and they state they are from London and actually they ship from China, they are very difficult to get a refund and even then it is not the full amount. DON'T USE THIS SITE, YOU ARE WASTING YOUR TIME

Thumbnail of user hayleys13
GB
1 review
1 helpful vote
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June 19th, 2017

My daughter after waiting over a month to receive her prom dress tried it on and it was too big. I have sent them three emails trying to resolve this and they just keep ignoring me. THIS IS A SCAM

Thumbnail of user dawnd71
Indonesia
1 review
0 helpful votes
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December 26th, 2017

This dress is so beautiful I liked it in the picture but when i received it at my doorstep and opened it, it was even more beautiful than the photo. I am more satisfied than ever with the dress.

Thumbnail of user sukhpreetkaurgoraya8
GB
1 review
4 helpful votes
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June 19th, 2023

The quality of the dress is amazing and it didn't take too long to arrive the staff are lovely and I can't wait to wear it at prom. The dress is true to the image on website.

Service
Value
Shipping
Quality
Thumbnail of user margertm
Brazil
1 review
0 helpful votes
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January 11th, 2018

Wow! Super beautiful dress, the finishes are breathtaking! There are actually pearls everywhere, on the white top and the belt. The bottom of the dress falls well. The matter is classy.

Thumbnail of user bellab51
GB
2 reviews
1 helpful vote
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April 18th, 2019

Love it, I was so amazed with the great quality, came within the delivery time and it just looks so cute! I got it custom fit and the measurements were perfect!

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Bella,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at MillyBridal again soon for all our latest deals.

Many thanks,
MillyBridal Customer Service Center

Thumbnail of user shondah3
Texas
1 review
3 helpful votes
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April 15th, 2018

Milly Bridal have fake reviews. I ordered a dress and it was nothing like the picture. The dress material is very cheap and nothing like the picture at all. They are scams!

Thumbnail of user jadem106
GB
1 review
0 helpful votes
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November 10th, 2020

Dress is beautiful and exactly like the photo, quality and material of the dress is amazing, thankyou so much! I will add photos once I get to wear the dress

Thumbnail of user tracyz9
Brazil
1 review
0 helpful votes
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December 3rd, 2017

So this is my second dress from MillyBridal and it's just as prefect as the first. I am impress with their work. The dress is super long, the material is great quality!
Overall the dress is gorgeous.

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

Thumbnail of user millyh
Milly H.
Typically does not respond to reviews

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