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Milly Bridal UK has a rating of 4.0 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.
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So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.
Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.
-The sizing was nearly perfect and the dress appeared identical to the photos. The details on the dress were immaculate and I'm very pleased with my purchase
They are pure and simply con artists. The products they advertise are not the products they send to you. They charge high prices for poor quality goods.
You have been warned!
Communication was very good throughout. Dress is exactly made to the sizes given. Delivery was exactly 3 weeks. Quality is very good, exactly like the picture. Very impressed.
The dress is amazing, pretty royal blue color, amazing quality and I am so happy with my purchases, so happy for my dress, and plus is the same like on a picture, same color.
The dress is just wonderful! Bought for the prom. Very satisfied with the choice. The dress is perfect. The skirt is magnificent. Its worth it. Just like in the picture. Definitely worth buying!
I bought this dress for my daughters prom, great quality she absolutely loves it. The service has been brilliant from beginning to end with Molly Bridal uk
Products used:
Royal blue halter neck dress
Ordered a Tailor made dress for Daughters prom june 5th should of Arrived 16th June. Still No Dress No-one can tell me where it is. Tracking just states Dunstable Absoulute shambles leaving Daughter Devasted & me Having to buy replacement Dress
Will be going to Trading Standards regarding this Farce of a company
This dress was made perfectly! And fit to the T! The material was really great quality, I recieved so many compliments on this dress! The silhouette was very nice and slimming!
Great dresses. The colour was prefect only problem the bridesmaids has was the dresses where to long in the length but nothing that couldn't get fit. Would definitely recommend
I was worried that by ordering online I would receive a butchered dress, but the quality of the dress was amazing, guenuinely amazing. My prom will be amazing in this dress!
Dress was stunning, even better then on line, was bit of mix up with delivery date, but still recevied on time for daughters prom & also refunded my delivery because of the mix up. Wuld order again.
Got my daughter her prom dress from here. Its so nice and looks beautiful on her. I would recommend this shop to everyone
Products used:
Dress
Received my dress very fast & totally love how beautiful it is! Made with high standard. Ordering another 4 for my bridesmaids!
IF YOU HAVE ANY SENCE DO NOT BUY FROM THIS COMPANY IT IS A TOTAL CON IT SHOULD NOT BE ALLOWED ORDERED A DRESS IT ARRIVED LATE EVEN THOUGH I HAD PAID EXTRA FOR RUSH FEE, THEY DID NOT REPLY TO ANY EMAIL ONLY WAY WAS TO LIVE CHAT WHICH WAS PATHETIC WAS OBVIOUSLY JUST A COMPUTER THAT WOULD BE ANSWERING ALL QUESTIONS AND THAT WAS TO JUST FOB YOU OFF WITH LIES TELLING YOU YOUR DRESS WOULD ARRIVE BY THE DATE YOU ASK AND TRUST ME IT WONT, WHEN THE DRESS FINALLY DID ARRIVE OH MY GOOD GOD HAVE NEVER SEEN SUCH CHEAP NASTYNESS IT WAS DISGUSTING CHEAP AND NASTY MATERIAL WAS A DISGRACE AND DIDNT EVEN FIT THERE COULD NOT HAVE BEEN ANY MORE WRONG WITH IT IT WAS A JOKE SAFE TO SAY IT WENT STRAIGHT IN THE BIN, TAKE MY WORD DO NOT ORDER FROM THIS HORRENDOUS COMPANY UNLESS YOU LIKE TO THROW MONEY DOWN THE DRAIN, SCANDLESS.
Would use again. This was a prom dress for my daughter. My daughter was very very happy with her dress.
Overall I was very happy with my dress, I thought the colour was what I thought it would be, the underdess was a little tight but all I had to do was to let the sitches out in that and it was fine, I didn't have time to send back and have altered, it was a fast service which I loved!
Order a dress for my prom, outstanding service. Great quality of the dress and amazing shipping time.
My daughters prom dress was wonderful she looked stunning and got compliments from everyone. Wonderfully made dress
Dress came just as described and fit perfectly! Good value for money and delivery was very fast, would definitely buy again from here in the future
I couldn't be more happy with my purchase, the dress looks amazing and dresses perfectly. The shipping was very fast as well, highly recommend!
Very delighted with my purchase, amazing Dress which came before delivery date and cannot wait to wear it on my big day
Dresses are not fit for purpose and don't look anything like the pictures.
Please be aware they will not return or refund.
Hi Suzanne,
Sorry to hear that you are not satisfied with the customization service. As to the custom made dresses, our tailors make dresses according to measurements without seeing you in person, and measurements are just numbers of one particular point on the body. It is hard to make the dress fits like a glove. It is known that there are at least 2-3 alterations for the store dresses. We know that your reviews are out of kindness and wish we can do better for the custom-sizing service, We will surely give your feedback to our production team and we will try our best to improve our service.
Because all of our dresses are made to order, please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged, It is also listed on our return policy: http://uk.millybridal.org/help/returns.html
As to the reviews, we did not remove it and it can be seen on this page.
Sincerely sorry for any inconvenience and may you have a good day!
Pls, feel free to contact us if you have any questions. Our email address is service@millybridal.org. We are always here to help.
Kind regards,
MillyBridal Customer Care
Very happy with this dress, my daughter loves it! Many compliments, arrived fast with out complications. Nice material, well done. Thanks!
Gain trust and grow your business with customer reviews.
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.
MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or ￡ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.
MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.
DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.
Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.
DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or ￡ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.
DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.
Dear Eldridge,
Thank you very much for being part of MillyBridal! We appreciate your business and hope to serve you again soon!
Best Regards,
MillyBridal Customer Care