• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.0 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user caitlinm59
GB
1 review
0 helpful votes
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August 8th, 2019
Verified purchase

Loved this dress, great quality material and absolutely loved the colour (royal blue) looked no different from the picture shown on website.

Thumbnail of user imogeng7
GB
1 review
0 helpful votes
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March 23rd, 2021

I didn't expect much from this dress due to the price but as soon as it arrived I absolutely fell in love

Service
Value
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Quality
Thumbnail of user yonf
GB
1 review
1 helpful vote
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April 13th, 2020

Arrived on time, and it looked amazing as we have pictured it to be, thank you for your service, we are satisfied!

Thumbnail of user kayleighj14
GB
1 review
1 helpful vote
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October 13th, 2020

Lovely dresses just like the ones on the website.
Perfect for my bridesmaids at my wedding.
Thankyou

Thumbnail of user codies8
GB
1 review
0 helpful votes
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August 9th, 2022

My dress was absolutely amazing I really loved it and the fit and material where perfect it really topped off my amazing night thankyou so much

Tip for consumers:
Don’t just put it in your basket buy it straight away so worth the money

Products used:
Prom dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user loisn40
GB
1 review
0 helpful votes
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October 21st, 2020

Absolutely beautiful dress!
Bought for prom, amazing quality.
Would highly recommend.
The colour was perfect.

Thumbnail of user jacquelineb532
GB
1 review
0 helpful votes
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August 23rd, 2021

Absolutely beautiful, tailor made, fitted perfectly. My daughter was thrilled. Arrived sooner than expected. Would recommend Milly Bridal.

Tip for consumers:
Ignore any negative reviews. Milly Bridal were professional and helpful. Kept in touch with regards to delivery and answered any questions promptly. Would recommend and definitely use again.

Products used:
Ballgown

Service
Value
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Quality
Thumbnail of user lanae21
GB
1 review
0 helpful votes
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July 1st, 2021

I bought a dress for my prom and it was stunning. Would definitely recommend and it luckily arrived just in time.

Thumbnail of user sidneyj8
GB
1 review
2 helpful votes
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March 16th, 2018

Don't use this company its made out to be a British company but its in China, They wont answer Calls, Emails, and wont Refund our money, You have been Warned Don't use!

Thumbnail of user billiew16
Oregon
1 review
0 helpful votes
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June 10th, 2017
Verified purchase

As soon as I saw this dress I just knew that I had found the perfect gown to wear to my 18th birthday party. The dress arrived today and once I had unpacked it from the box I knew that I had made the right decision, this was confirmed when I put the dress on, I was instantly transformed from a prince into a beautiful princess! If anybody out there wants to feel just like Grace Kelly in one of those old movies then I would definitely recommend this gown to them. I ordered the dress in a standard size but it fits beautifully and could have been custom fit for me, I recommend going off the sizing given rather than your regular high street size. The material is of a very high quality with a lovely weight of satin used, the embroidery is particularly pretty with just the right amount of sparkle without being too over the top. The illusion neck is super cute with a very nice shape to the lace edging and the bodice is nicely cut and padded to give curves in all the right places, I'm not wearing any padding in the photos I have attached yet as you can see it still looks like I have boobs! The buttons up the back covering the zip is a nice touch and adds a little touch of class. I ordered the dress in blushing pink as I am wearing it to a party and not as a bride and the shade is delightful, not too pale but a lovely baby pink. The craftsmanship is second to none with no problems to report and the length is a perfect ankle length on me, I'm 5'8", just right for dancing and swishing across the dancefloor. I really don't want to take the dress off and I can hardly wait for my birthday party to see the results of this dress combined with a full makeover, I've got a beautiful pair of satin heels that I'm going to get dyed to match the exact shade of pink of my dress. Now that my gown has arrived it just makes me even more excited for my party and I know that I will definitely be shopping at Millybridal many more times in the future.

Thumbnail of user jaynem47
GB
1 review
0 helpful votes
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June 21st, 2019
Verified purchase

I was so pleased with my made to measure dress for my wedding in Cyprus x It fitted perfectly and good quality x Thank you

Thumbnail of user garyp120
Italy
1 review
0 helpful votes
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November 16th, 2017

The dress fit great and got a ton of complements would definitely do custom to fit dress from here again.

Thumbnail of user owens109
India
12 reviews
1 helpful vote
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November 10th, 2021

I heard from many people about Milly's wedding dress, got good feedback. The dress is pretty, gorgeous looking, many colors.

Thumbnail of user joanar18
GB
1 review
0 helpful votes
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October 28th, 2020

My dress arrived yesterday and I am in love with it!
Stunning dress and amazing service!

Than you Milly Bridal!

Thumbnail of user esmed2
GB
1 review
0 helpful votes
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April 10th, 2019
Verified purchase

Absolutely fantastic service highly recommended the site my dress was absolutely stunning when arrived

Thumbnail of user matthewc114
Brazil
2 reviews
0 helpful votes
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November 21st, 2017

This dress fit really well and looked lovely! Had some ribbing at the top to hold the structure and we loved the cowl back!

Thumbnail of user traceya116
GB
1 review
0 helpful votes
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June 9th, 2021

Thank you my granddaughter loves her dress. Great service and the dress is better than the photos. Amazing products

Thumbnail of user courtneyl49
GB
1 review
3 helpful votes
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June 20th, 2017
• Updated review

Whoever is saying this is not a scam is a joke you obviously work for the company luv otherwise your just cheap and nasty simple as that.

Laughable
June 14th, 2017
• Previous review

Do not be fooled by any of these good reviews they are fake it is the site itself the clothes are cheap tack and don't fit trust me DO NOT BE FOOLED.

Thumbnail of user milenai
Germany
1 review
0 helpful votes
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March 13th, 2019

I just wanted to assure you that this shop and the workers are amazing! Thank you so much. A great site, great choice and great offer, all the best.

Thumbnail of user cristinab129
GB
1 review
0 helpful votes
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June 24th, 2021

Fitted amazingly thank you, looks very elegant and the material is lovely. Sent promptly and overall very satisfied!

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Value
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Returns
Quality
Thumbnail of user petras76
Czechia
1 review
0 helpful votes
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December 30th, 2021

The dress looks amazing. It's shape does wonders to one's figure. The material is really nice. It looks exactly like the photos.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user paulinel22
India
2 reviews
0 helpful votes
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November 27th, 2017

I ordered this dress in silver to wear for my wedding and it was everything I hoped and dreamed. Best dress ever.

Thumbnail of user britts9
Poland
1 review
1 helpful vote
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December 5th, 2017

Thank you so much I was scare that it will not fit me. But it did I'm so happy to get married, I can not wait to put it on.

Thumbnail of user linneag4
GB
1 review
0 helpful votes
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August 23rd, 2019
Verified purchase

I ordered a custom size and it is made well. The dress is really gorgeous and I would definitely recommend them.

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Hi Linnea,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.

We thank you for your time and wish you a good day.

Best Regards,
MillyBridal Customer Service Center

Thumbnail of user colr5
GB
1 review
0 helpful votes
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February 23rd, 2021

I wanted a black wedding dress... The dress is beautiful and really good quality for the price, I ordered a size 8 and it fits well :)

Products used:
Dress

Service
Value
Shipping
Quality

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

Thumbnail of user millyh
Milly H.
Typically does not respond to reviews

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