• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.0 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user laurenv37
GB
1 review
1 helpful vote
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March 28th, 2019

The dress came faster than expected and was exactly like the picture i saw on the website! The quality was amazing and fit 100% true to size.

Thumbnail of user mercyg25
GB
1 review
0 helpful votes
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February 11th, 2022

Elegant, quality, price is perfect on time. Available and prompt to response to customers questions and needs.

Products used:
Bridal party wear

Service
Value
Shipping
Quality
Thumbnail of user agneso2
Italy
1 review
0 helpful votes
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November 27th, 2017

My bridesmaids looked and get fabulous in this dress on my wedding day. The dress is just like the picture and the colour is true to it! So happy!

Thumbnail of user gregp55
GB
2 reviews
22 helpful votes
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June 17th, 2017

It took some time for us to discover Milly bridal. It was almost at the dying minute when we were preparing for my little sisters high school prom. We were considering what will suit her for the prom as well as considering our financial capacity. Most of the places weve been to in search of a good and affordable cloth for her had failed us, because we couldnt find all that we desire based on the weight of our pocket.
Then one faithful afternoon, one of her friends came up with the idea of trying mill bridal. And she also gave us their web address. Using the URL, we were able to search for the kind of cloth that will suit the upcoming event. To our greatest surprise, we found varieties of clothes that we could choose from and also afford based on the prices that were tagged on each and every one of them. Some many good cloths that we saw there got us confused on what to go for and that will also fit our pocket.
In order to avoid mistakes of making the wrong choice, we opt to make use of the online chat with one of their customers service or care. And I must confess that the treatment that we got from them was superb. Finally with their help, we were able to select the best for my little sister and place an order for it; which arrived to us at the exact time that was stated.
Milly bridal is simply the best! Based on the perfect experience I had with them. I recommend them for having the best qualities of cloths and at an affordable price. And more especially for their good customer services that was rendered to us. I honestly wish to patronize them again if need be that my family will be requiring their services again.

Thumbnail of user fayer19
GB
1 review
0 helpful votes
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April 24th, 2019
Verified purchase

Dress is absolutely stunning true to photo such a flattering cut and the material is fantastic quality, true to size

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Faye,
We would like to thank you for your kind review. We at MillyBridal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at MillyBridal again soon.

Many thanks,
MillyBridal Customer Service Center

Thumbnail of user miaf57
GB
1 review
0 helpful votes
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April 21st, 2021

The whole delivery process was really efficient and the product was beautiful, it arrived really well and was perfectly sized from my customisation

Tip for consumers:
Consider the shoe type when choosing the length of a dress

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user shaec9
GB
1 review
0 helpful votes
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May 6th, 2019
Verified purchase

Absolutely amazing! It came on time in the best quality ever and the sizing was perfect! I was nervous about the sizes but it was the perfect kid

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Shae,
Thank you for taking the time to write your review. We at MillyBridal really appreciate this.

Best Regards,
MillyBridal Customer Service Center

Thumbnail of user skyehaggerty
GB
1 review
0 helpful votes
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July 25th, 2023

The dress fit perfectly and was in great condition, the delivery process was fast and the dress looked exactly like the picture on the website

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferw2906
Washington
3 reviews
2 helpful votes
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October 20th, 2022

Any issues have always been resolved to our complete satisfaction. Highly recommend! Order delivered as promised.

Thumbnail of user darlam5
Romania
1 review
0 helpful votes
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December 7th, 2017

The dress is simple and elegant. Just what I wanted for my wedding day. It was custom sized. Amazing!

Thumbnail of user luciaf26
GB
1 review
0 helpful votes
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May 16th, 2019

My daughters Prom Dress arrived - simply stunning! Great communication throughout. Thank you Millybridal
Will forward photo soon!

Thumbnail of user nicolan6
GB
1 review
1 helpful vote
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February 18th, 2018

Ordered my daughters prom dress. Too big and smelt awful. Looks nothing like the picture. I am now pestering for a refund. Do not shop!

Thumbnail of user hughc102
GB
1 review
1 helpful vote
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May 21st, 2022

Do not have your day ruined like my wife, dress didn't turn up on time and they remain unresponsive. 0 stars if I could, Immoral Chinese scam!

Products used:
Wedding dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user julirb
GB
1 review
0 helpful votes
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November 19th, 2021

Dress arrived in time and is absolutely gorgeous. Lots of compliments. Did contact customer service who replied straight away with a progress update.

Tip for consumers:
Allow plenty of time and fo send your measurements for a perfect fit.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user kates296
GB
1 review
1 helpful vote
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April 16th, 2020

Brilliant customer service. So in love with my beautiful dress, fits perfectly and excellent quality

Products used:
I accidentally bought two of the same dress, but when I rang Milly bridal and explained the situation they were more than happy to refund me and they did so quickly. The dress I bought is of a lovely quality I am so happy with it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emmal201
GB
1 review
1 helpful vote
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April 19th, 2020

Really great material! Fits so well! Looks just as good if not better when you get it! Worth the buy

Thumbnail of user melc99
GB
1 review
1 helpful vote
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May 7th, 2020

Great customer service, fantastic quality for affordable prices, honestly I would really recommend this site

Thumbnail of user andrezal
Brazil
1 review
0 helpful votes
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October 16th, 2019

I loved my new dress! Very confortable and beautifull.
Quality is excellent and fast dellivery!
Would definitely order from MillyBridal again.

Thumbnail of user pennyc312
GB
1 review
0 helpful votes
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June 22nd, 2022

I'm absolutely over the moon with the dress well worth everypenny my daughter so happy with her dress highly recommended to any one

Service
Value
Shipping
Quality
Thumbnail of user donnam1561
GB
1 review
0 helpful votes
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October 24th, 2020

Dress is absolutely gorgeous. Unfortunately due to Covid I haven't been able to wear it yet... but I will in due course.

Thumbnail of user areebak
GB
1 review
0 helpful votes
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June 22nd, 2019
Verified purchase

So so happy with how the dress came out! Totally fell in love, thank you so much couldn't recommend you guys enough!

Thumbnail of user lumek
GB
1 review
0 helpful votes
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September 22nd, 2020

I love this dress is corfortable and lovely to wear at a wedding you look like a real princess I recommend you to buy it

Thumbnail of user serenah39
GB
1 review
0 helpful votes
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October 19th, 2020

Fantastic service and beautiful dress, couldn't recommend a better company. Thank you so much for fantastic service

Thumbnail of user vaarshikar
GB
1 review
0 helpful votes
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May 16th, 2019

I ordered my dress for prom from millybridals and my dress was perfectly made, it fitted me so well and it was a good quality.

Tip for consumers:
Highly recommend

Service
Value
Shipping
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Quality
Thumbnail of user erindevd
GB
1 review
0 helpful votes
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May 7th, 2019
Verified purchase

The dress fit perfectly I couldn't have found a better dress! The price wasn't too much and it was worth it as I've wore it more than once.

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Erindev,
Thank you for your kind review of MillyBridal. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Millybridal.org soon!

Best regards,
MillyBridal Customer Service Center

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

Thumbnail of user millyh
Milly H.
Typically does not respond to reviews

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