• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.0 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user tayanec1
Brazil
2 reviews
1 helpful vote
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November 18th, 2017

This store is wonderful. Always launches new dresses in different models, colors and sizes. There's always the dress I'm looking for.

Thumbnail of user yemj
GB
1 review
0 helpful votes
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September 28th, 2021

They are very reliable and professional. Trusting the is not a mistake. Bought my wedding gown with them with perfection

Tip for consumers:
Yes

Products used:
Shoe and gown

Service
Value
Shipping
Returns
Quality
Thumbnail of user sofieo
Minnesota
1 review
0 helpful votes
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May 22nd, 2018

Loved my dress. Fit well. Great color and style. Good website, wore it to prom and got lots of compliments.

Thumbnail of user rhiang1
GB
1 review
1 helpful vote
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April 1st, 2019
Verified purchase

Fast and efficient service, excellent quality, what a beautiful gown! Wore it for the evening of my wedding and was perfect to do my first dance in.

Thumbnail of user wendym258
GB
1 review
1 helpful vote
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January 9th, 2019

Thank you for the beautiful dress, good quality, value for money and a perfect fit. Would recommend to everyone.

Thumbnail of user traceym145
GB
1 review
0 helpful votes
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June 5th, 2019
Verified purchase

Dress was beautiful. Was even nice what they changed for me... didn't spoil the design. Fits perfectly. Thank you

Thumbnail of user lillic6
Guernsey
1 review
0 helpful votes
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April 6th, 2021

Gorgeous material, great length and looks pretty on. The colour is perfect and what I thought it would be.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user 04shannonleigh
GB
1 review
0 helpful votes
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July 25th, 2023

Amazing website and lots of dresses to choose from, I love the dress so much. It arrived very fast and is amazing quality!

Service
Value
Shipping
Quality
Thumbnail of user rachealc2
Netherlands
3 reviews
31 helpful votes
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November 1st, 2018

My daughter's prom dress was amazing, fit her perfect, highly recommend UK MillyBridal and will be using them again for future proms with having 5 girls.

Service
Value
Shipping
Returns
Quality
Thumbnail of user claireloughenbury
GB
1 review
7 helpful votes
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June 27th, 2023

Absolutely stunning dress! Lovely quality and fits perfectly. I ordered a UK size 8 I would definitely recommend.

Products used:
Dress

Thumbnail of user andreak82
GB
3 reviews
0 helpful votes
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December 22nd, 2017

The dress is fit me perfectly! It is really fast shipping and I Recommend this seller!
Amazing website!

Thumbnail of user lisap534
GB
1 review
0 helpful votes
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May 21st, 2019
Verified purchase

I had a prom dress custom made for my daughter it was perfect, beautiful material, I highly recommend

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Lisa,
Thank you for taking the time to write your review. We at MillyBridal really appreciate this.

Best Regards,
MillyBridal Customer Service Center

Thumbnail of user marlas3
Indonesia
2 reviews
2 helpful votes
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March 31st, 2017

NEVER TRUST THIS KIND OF COMPANY! DON'T WASTE YOUR MONEY! IT'S A SCAM! IF I COULD GIVE ZERO STAR FOR THIS COMPANY, I WOULD! DON'T BELIEVE ANY GOOD REVIEW BECAUSE THEY'RE PAID TO DO IT!

Thumbnail of user vs308
GB
1 review
0 helpful votes
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July 28th, 2023

Arrived quickly and very good quality. I ordered a custom made dress and the measurements were perfect.

Thumbnail of user yafavpaula21
GB
1 review
5 helpful votes
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June 8th, 2023

Beautiful dress. Came in just 5 days and was exactly like the picture. It fit me perfectly and I'm really excited to wear it

Thumbnail of user mariond23
GB
1 review
0 helpful votes
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June 13th, 2017

The customer service is very bad. I asked several questions and no news. My dress was to arrive yesterday and still nothing. To avoid.

Thumbnail of user tawanaj5
Brazil
1 review
0 helpful votes
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May 7th, 2019

My granddaughter and I was very satisfied with the gown, it was beautiful on her, looking forward to purchasing another for her senior prom.

Thumbnail of user julieh2320
GB
1 review
0 helpful votes
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August 21st, 2023

Lovely made to fit dresss, daughter loved her prom dress, arrived on time, great choice of colour, rice not to bad

Products used:
Prom dress

Service
Value
Shipping
Quality
Thumbnail of user katesthegotogal
GB
1 review
0 helpful votes
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July 25th, 2023

Friendly customer service, good quality and very affordable. I have recommended to all my friends and would recommend to you too.

Tip for consumers:
I am unsure of the return policy as I can't understand why anyone would want to return their amazing dresses.

Products used:
A prom dress

Thumbnail of user isabelc69
GB
1 review
9 helpful votes
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March 25th, 2020

Omg, is very good the dress so perfect, I'm in love. I will buy more soon
Imagine a perfect dress for a weeding or prom

Thumbnail of user brookedressl
GB
1 review
0 helpful votes
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June 29th, 2019
Verified purchase

Loved my daughters dress, she was stunning in it, couldn't believe the quality of fabric and fit was perfect.

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Dear Brookedress,

Thank you for your kind review of MillyBridal. We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Millybridal.org soon!

Best regards,
MillyBridal Customer Service Center

Thumbnail of user angelaw283
GB
1 review
0 helpful votes
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July 14th, 2019
Verified purchase

Daughters dress came and it was beautiful fitted her perfect she looked like a princess thank you so much for making her dress

Thumbnail of user natashiac2
GB
1 review
1 helpful vote
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October 22nd, 2021

So I found myself needing a bridesmaid dress for a friend's wedding. I needed it to get here quickly and I needed to make sure I could still use it for other things if travel was still restricted. And Google helpful pointed me towards Milly Bridal UK. I was utterly thrilled to find a place based here in the UK as that meant time wouldn't be quite such a pressing issue.

The site was very easy to navigate on my phone and I was soon able to find dresses in the colour scheme and even able to check the size range. It's an impressive range by the way. There's a very easy to follow guide to help you narrow down exactly which size would work best for you but I decided to treat myself and go with a custom size. Even this was easily explained and so easy to use.

I gave my measurements, paid and then all I had to do was wait. The delivery was a complete surprise but that's because I forgot to check on the progress. As soon as it arrived I immediately tried it on. A little bit of instruction instruction the top half of the dress would have been helpful but I did soon figure out the wrapping on my own.

Another worry I had was that I wouldn't be able to feel the material until I had the dress in my hands. I'm autistic and that means sensory issues with materials and also temperatures. What if this material was too heavy for me or felt horrible and I wouldn't be able to wear it all day? Thankfully that wasn't an issue. It's incredibly light and soft I felt so pretty while wearing it. If I did have an issue, I have no doubts that the customer service chat would have been incredibly helpful.

They do also have test dresses so you can narrow down style, colour and size but I didn't quite have the time or budget for that. Another reason I went straight for the custom sizing option. Its an absolutely beautiful dress from a very easy to use website. Younger users on lower wages like myself might have to budget and plan ahead of time before committing but every penny is absolutely worth it. I'll definitely be considering Milly Bridal when I finally get around to my own wedding.

Tip for consumers:
Give yourself enough time to use the test options

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user andrean230
GB
1 review
1 helpful vote
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July 29th, 2021

Absolutely gorgeous dress and good quality. Love the sky blue colour. Dress fitted perfectly. Arrived in good time.

Value
Thumbnail of user emmanuellai
Ireland
1 review
1 helpful vote
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March 30th, 2019
Verified purchase

This dress is honestly amazing, just the same as in the photo, great customer service and it came on time as well

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

Thumbnail of user millyh
Milly H.
Typically does not respond to reviews

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