• Milly Bridal UK

Milly Bridal UK

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Overview

Milly Bridal UK has a rating of 4.0 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress, and good quality. Milly Bridal UK ranks 10th among Wedding Dresses sites.

  • Service
    92
  • Value
    92
  • Shipping
    92
  • Returns
    47
  • Quality
    92

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Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
0
Negative
2
130
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How would you rate Milly Bridal UK?
Top Positive Review

“Absolutely Beautiful”

Ali O.
7/12/24

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Top Critical Review

“Lovely dress”

Andrea D.
8/23/24

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Reviews (691)

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Reviews that mention popular keywords

custom measurements (21) custom size (30) dress today (13) customer service (81)
Thumbnail of user abim11
GB
1 review
0 helpful votes
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December 9th, 2020

My dress came exactly the same as the model and I would like to thank Milly Bridal UK for making my wedding a dream come true.

Thumbnail of user frederic666
Oregon
1 review
24 helpful votes
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May 15th, 2017
Verified purchase

I wanted to give a detailed review to help other brides who are thinking of buying their gown online. I am from UK and when I started looking at gowns I just could not bring myself to spend thousands on a dress for just one day. So instead I started looking online. I did quite a lot of research into different websites, and read a lot of terrible stories. I found that many websites looked unreliable e. G all the pictures looked stolen from designers and prices were too good to be true. Then I found uk.millybridal.org. There prices were slightly more than other online sites, but still far cheaper than in store boutiques. This actually made me feel better about it. I did plenty of research, and read as many independent reviews as I could find. I found that it was mostly positive. I decided that I would risk it and I ordered from millybridal quite early, so that if it didn't go to plan I would still have time to find another option. I read every single piece of information on the website and I was appreciative of how they were quite honest about purchasing online, that their dresses are made in China. Also that there was a chat section so I could ask questions. I did ask several questions about fabric options etc, and the progress of my dress once I had ordered and for each request, the person made contact with the tailor and had sent me an email with a quality reply within 24 hours which was great.

I did a custom made order, so I supplied my measurements. It said that production time was 25 days, plus 3-5 days delivery. I was alerted that my dress was completed and being sent out after about 28 days, so pretty spot on. They provided a tracking number so I could see the progress of delivery at all times. The package arrived just in a plastic bag, so not packaged particularly carefully, but mine was not a creasing fabric so it was ok.

I was extremely nervous at all times throughout my purchase. I was quite anxious that it would be different, poor quality, or just not turn up at all. Opening the dress was exciting and I was so relieved to see that the dress was just perfect! It was exactly the same as the pictures on the website - of course I was aware that the pictures were of tall thin models and I am short and curvy so knew it would look different. But the fabric, style, cut, everything was exactly as I had hoped for. And If I expected the quality not to be great from an online purchase I was wrong. The quality of the fabric and sewing/stitching was fantastic.

Thumbnail of user aleshac2
Serbia
1 review
0 helpful votes
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December 5th, 2017

First name: Alesha
Last name: Cruz

This dress was made to perfection we had them custom made and fitted perfectly and look amazing on.

Thumbnail of user nicolak12
GB
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

My dress is so gorgeous and totally more than worth the money, it is stunning!

Thumbnail of user nasie
GB
1 review
0 helpful votes
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October 21st, 2016
Verified purchase

I'm happy to say that I have my wedding dress that I wanted, thanks for your correctly.

Thumbnail of user maiag2
Bulgaria
3 reviews
3 helpful votes
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December 8th, 2017

Thank you thank you I HAVE RECEIVE MY DRESS AND LOVE IT I LOVE MillyBridal IT FIT PERFECT THANK YOU AGAIN FOR MAKING MY DAY SPECIAL!

Thumbnail of user reek3
GB
1 review
30 helpful votes
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April 27th, 2020

It was a month to my wedding and the COVID_19 pandemic made it impossible to get my then dream dress. I cried out my eyes thinking I might not get married in a wedding dress. I was almost depressed (I know I sound dramatic but I was looking forward to this one day)
I decided to check online as a last resort, and I came across the Milly Bridal website. I was initially shocked at the price and very was hesitant for obvious reasons. However, I went ahead to have a chat with one of the staff online and I was replied kindly and instantly! The welcoming replies made me relax a bit and somewhat trust them.
I ordered my dress and stated in the order description that the sizes needed some adjustments for me because the size chart online wouldn't fit me completely. I was almost immediately contacted on my phone and was asked to take my measurements, and guided on how to take them correctly, I was listened to, everything I said was considered kindly, plus I didn't need to pay to have it customised to my size or what I wanted! I was extremely surprised!
I ordered my shoes and some accessories from the website as well.
I got my order in about 3 weeks, and when it arrived my heart was beating really fast at first.
As soon as I opened it, and tried them on, I couldn't believe it! IT WAS PERFECT! It actually looked better On me than it did online. I called my Mum and sister immediately and showed them! They were soooooo happy.
Prior to getting my dress I had been been quite unhappy because we've had to change a lot about the wedding due to the pandemic but, having my dress now I can't wait!
Please do not hesitate to get your dress from MillyBridal. You will be treated kindly and you won't regret it.
I want to say a huge thank you to them for literarily saving me.

Ree

Thumbnail of user prathere
Brazil
1 review
0 helpful votes
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October 31st, 2019

Bela! É ainda mais lindo do que na foto. Pedi o vestido para minhas damas de honra, 10 no total e eu faria de novo. Pelo preço, você não pode vencê- lo. No entanto, eu recomendo ir com medidas personalizadas.

Thumbnail of user talitas
Brazil
1 review
0 helpful votes
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December 22nd, 2017

Eu absolutamente amo meu vestido! Eu forneci minhas medidas e o vestido se encaixava perfeitamente. Chegou mais cedo do que eu esperava, o que me surpreendeu totalmente. Recebi tantos elogios e senti como uma realeza vestindo um belo vestido de noite. Definitivamente vou comprar com MillyBridal novamente. Obrigado! (Super recomendo amores, vale a pena e é de confiança)

Thumbnail of user thaisr5
Brazil
2 reviews
0 helpful votes
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May 11th, 2018

Como o primeiro revisor, eu não tinha certeza do que esperar. Depois de tentar em muitos vestidos e não encontrar qualquer para o meu gosto pessoal, eu comecei a busca internet. Eu pedi o vestido para ser personalizado para minhas medidas na marinha. Este foi um custo adicional nominal. Ele veio mais cedo do que eu esperava, ele se encaixa e é bonito! E sem alterações, sem bainha. Estou muito feliz e aliviado. Millybridal.org é fabuloso! E eu esqueci de dizer o quão bem ela foi feita.

Thumbnail of user leshad
Brazil
2 reviews
0 helpful votes
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April 4th, 2018

Eu estava cético de comprar um vestido de baile on-line, especialmente desde que eu continuava a ter problemas de forma a tentar alguns em nas lojas. No entanto, um amigo me enviou um link para MillyBridal e eu achei muitos vestidos com preços bem e ficou impressionado com os comentários positivos. Eu pedi meu vestido e escolheu ter dimensionamento personalizado e o vestido caber perfeitamente e é realmente boa qualidade! Eu estou muito satisfeito! Se eu tiver que começar um outro vestido de baile no futuro, com certeza vou obtê-lo de Millybridal.org!

Thumbnail of user leidianap
Brazil
2 reviews
1 helpful vote
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November 21st, 2017

Agradeço imensamente à MillyBridal por me enviar um vestido sensacional e perfeito.
Confesso que antes de comprar eu estava nervosa e com medo de me decepcionar, mas quando chegou o pacote em casa, fiquei encantada com a qualidade do vestido, é lindo e o tecido é excelente!

Thumbnail of user angelesg5
Spain
4 reviews
0 helpful votes
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May 10th, 2019

El día 1 de febero pedí un vestido para una boda que tenía en arbril, yo pensaba que no me iba a llegar a tiempo para la boda y que tendría que reclamar a la tienda, pero para mi sorpresa lo recibí antes en casa. Con la talla también tenía muchas dudas a pesar de la en la web poenen muy bien explicado las tallas y que yo me tome las medias, cuando me lo puse me entro, aunque tengo que deciír que el vestido la tela de una calidad muy alta y los detalles del vestidos son muy bonitos. Lo negativo que el vestido me va muy largo y los tirantes se me caén pero se puede arreglar para ir divina a la boda.

Thumbnail of user ietel
Brazil
1 review
0 helpful votes
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December 10th, 2017

Adoro o vestido tem isso para meus filhos casamento no final de janeiro se encaixa agradável só precisava de uma bainha rápido e bom para ir muito agradável frente do vestido torna o vestido prefeito para um casamento.

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From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Business History

DressFashion is a professional wedding & events dress design and manufacturing company located in China. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years, and moved back to China to establish DressFashion in 2003.

Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.

DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or £ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.

DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.

Company Representative

Thumbnail of user millyh
Milly H.
Typically does not respond to reviews

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