Just got back home and my vacation was breath taking my sister and I had so much fun we never been to Florida so that was our first time. We went to the drive thru movie called the swap-shop very different I wish we had this back home we live in Indiana. The whole process was as smooth as a baby's bottom I attended a Tour presentation it wasn't bad at all we had lunch and seen 1 property my sister and I wasn't interested so we left and continued our vacation. I'm happy I saved money from this trip normally I'd be spending thousands we spent less then that so I was pleased we are planning our next vacation and this time the whole family will be attending.
If I could have rate this a 10 I would sometimes in life you have to give credit when and where it's due. I'm starting the gym again cuz I think the cruise hit the spot... I will start traveling with ultimate rental getaways when ever it is I would like to visit Florida or have a relaxing cruise
I had an amazing time. No issues and I'm going to Florida again in Nov. Went with a group. Next time I'm going with someone special..
Thank you Shermaine :)
Got a good deal on a trip to the Caribbean's no complaints I got what I paid for and I enjoyed my vacation I would recommend this to everyone I know I can't wait to go on vacation again
Thank you John we have more destinations coming soon :)
They said it was not a time share. It was. 4 hours long & they run you all over the place & they are so mean & rude. I have 3 weeks left & will not be using them. If I ever get any other calls. I will be hanging up.
Sandee Anderson.
Hello Sandee Anderson,
Im sorry to hear this happened to you but I have no records of you in our system, would it have been under a different name? Also with our promotion package majority of them doesn't come with a timeshare presentation and we always inform all of our clients if the package they are purchasing is required for one or not or they sometimes beat us to it... We do have clients who request timeshare due to business purposes... you also stated that you had 3 more weeks may you please inform me what this means. We are here to help our clients turn that frown :( upside down :) ... You can always give us a call Monday - Friday from 9:30am-5:00pm EST at 866-882-2395 or email us 24/7 at clientcare@ultimate-getaways.com
Have a Bless Day.
Thank You
I wanted to go too Trinidad and i looked up prices it was expensive so i looked up ultimate rental getaways and got my tickets and etc. At a reasonable price
Thank you Tyshawn :)
I'm actually on vacation now just came from FT Lauderdale beach it was very nice and relaxing I'm at the Ramada Siuts very clean and luxury hotel we are taking the cruise next so that should be exciting then Orlando it is. Everything was worth it.
Received a phone call from these people. Spoke to Andrew McCarthy. After some skepticism about this being a time share scam. He ASSURED me it was NOT! Not true. Went to the "Welcome Center" at the Park Inn and felt less than welcome. They asked when I wanted to go to the time share meeting and I said was told I didn't have to attend any meetings. Bobby at the "Welcome Center" told me to show him that in writing. Of course that wasn't in any document. I tried to call and no answer. Left a message and heard back from Vanessa at 10:30 at night. She was helpful, but said I would have to talk to Andrew or Alex Silverman... left them a message and still no call back... All I'll say is GET IT IN WRITING if you agree to something with these sleezeballs...
Hello Robert,
I tried looking up your file with the name you provided on here but I'm assuming this is a make up name. However with further searching I found you under Rabi Bohra. I looked through your itinerary that was sent 12/302015 and I do see in writing where it shows with your promotion you did have to attend a presentation. Not all our promotions are requiered just certain ones. Im sorry for any incontinence. If there's anything we can do to make the situation better please give us a call Monday through Friday 9:30am - 5:00pm Thank You
I was employed by this company,,, Let me started by saying I have read some of the reviews and based on my experienced FROM THE INSIDE this is a SUPER SCAM. I think some of the reviews maybe written by the managers /owner. I say this based on the fact there is something very wrong going on with that business. A person paying for this so call vacation will spend more than they would if they book a vacation on there own. PLEASE don't let these people take advantage of you and your hard earn money.The managers are disrespectful to the employees. They hire and fire daily. BEWARE!
Weeks ago. I spoke with Vanessa. She was very rude. I provided the confirmation to her that showed I owed an extra $200 on the package plus the port fees to schedule the cruise. WELL... she insisted it was $300. I said listen to the call.
I asked for a supervisor and she said the earliest they would get back to me was the next day.
I left a negative review on here and a guy called me within a half hour. Said they were right I owed 300 but if I removed the review he would do it for 200. So I removed the review and got another form that said I owed $200. I listened to the recording that said $200 but he said there is another lengthy recording he would email to me (never hit it)
Then he said he would have someone call back about scheduling the cruise the next day. I said not Vanessa she is rude.
Well no call the next day around 445 the day after I called got voicemail.
He called back and apologized he had a family thing. Said he would look for the cruise dates and call me back. Over a week later i got a call the dates I wanted were not avail. I gave him more dates 2 weeks ago and still have not received a call. My guess is Im out of the $298 I put up for this package. I will be contacting the BBB to file a complaint as I well.
Hello Adina,
Looking up this case I see they have resolved your issue and you and Vanessa have been communicating on good terms, was there another concern you had?
Answer: Depending on the package deal you purchase, we have some that doesn't require a presentation.
Answer: Hello, Sherron please email the business with all questions and concerns. The email will be located on your paperwork when purchased. Thank you
Answer: Hello Paul, I've looked at our in calling system and do not see 646 431 2332 has called in can you please verify the toll-free number you are calling? I've also tried pulling your file by Paul G and can not find a matching account. Could you be listed under a different name? If so please provide this to me so I can have an agent reach put to you as soon as possible.
Answer: Hello Cary, Please call in and press the reservation option so an agent can start booking your package for you.
Answer: Hello Maureen Please contact the fulfillment center they ill send over the itinerary.
UltimateRentalGetaways has a rating of 3.2 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UltimateRentalGetaways most frequently mention customer service, next year and vacation package. UltimateRentalGetaways ranks 20th among Vacation sites.
Thank You Kathy!