UltimateRentalGetaways
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UltimateRentalGetaways

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Florida
1 review
9 helpful votes
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I was hired by Ultimate and told per the owner that I was guaranteed, every Friday to receive a pay check for $250.00. Plus commission. No conditions, GUARANTEED every week. I was curious why everyday they had new people starting? I worked for 3 days. On the 3rd day I was handed a form to sign stating I am an independent contractor and would receive $250.00 per week only if I sold $1000. 00 per week in gross vacation sales. The problem is that my job was to entice the caller to purchase add on packages for Fort Lauderdale and Orlando. If I was able to hold their attention the next step was for a supervisor to get on the call and try to close the deal. One incentive they used was to knock $100.00 off the package price per person. That is an incentive for the customer, a nightmare for me. The issue is the supervisor determines if you make the $1000. 00 per week. Out of 63 phone calls I was able to get 14 potential callers to get to the supervisor supposedly closing the sale. Only one time out of 14 were they able too. Many weeks employees do not make their thousand in gross sales because even the supervisors can't close the deal. I texted the owner that evening and told him why I was not returning. No response, im not shocked. You can't out right lie to somebody and tell them they are getting 250.00 per week plus commission, then tell them on the 3rd day, " you are a personal contractor, you must write 1000 in gross sales to get the 250 per week". And by the way, that's only if the supervisor can close the sale, for which 1 out of 14 they can close. They actually have only 3 out of 15 agents that are regular emoloyees. The door is like a turnstyle. You can't do this to your employees. I am filing a complaint with the labor board for not getting the pay I was promised when first hired. I suggest anybody who has left Ultimate for the same reason, do the same.

Date of experience: December 4, 2016
Lisa P. UltimateRentalGetaways Rep
over a year old

My name is Jonathon, I am the hiring manager. I had to let this gentleman go because he would not adhere to our rules and regulations of our office or follow our format. His comment of taking 63 phone calls and only getting one person to speak with him says it all. This is just a disgruntled employee who could not follow our format or adhere to our guidelines. For our company and our customers sake we will not tolerate individuals who will not follow office procedures

Florida
1 review
6 helpful votes
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Forever thankful
January 24, 2017

I bought a vacation package with ultimate rental getaways the beginning of this year. At first I was very skeptical because it started off with a call saying I won a free cruise... I decided to hear what they had to offer. I do have family in Daytona beach Florida so I felt a lot more at ease knowing I wouldn't be stranded if I too this offer... I spoke to about 3 different people on the call I was offered a few different options and was about to get my husband on the phone to make a team decision... they went through the whole options again for him and we both decided to take the package... I went through verification and was a signed my own travel agent who I have to say was a doll. I explained her that I know we are suppose to give at least a 30 day notice to booking our vacation but I really was looking forward to head to Florida for my Mother's 88th birthday she said not to worry and she will do the best that she can to get me booked for 1/15/2017 (package was bought on 1/5/2017) the next day she said Mrs. Frost I can book you for those dates... I spent a few extra days in Florida we just got back 2 days ago and decided to leave my experience... my husband and I hade a blast I was very much thankful for the great customer service I received and the short noticed I gave but they still managed to make it happen... we took the 3/2 cruise and I was able to take my mother as a birthday gift from me to her (she never been on one) we used on of my dream week condo in Daytona were I threw a birthday dinner. The place was beautiful I cooked and felt I was home away from home... so I would like to take this time and thank the people that worked with me Vanessa smith, Michael Lopez, Tatiana and Mr. Silverman for making all this possible. I definitely will recommend this to my friends and coworkers.

Date of experience: January 24, 2017

Overview

UltimateRentalGetaways has a rating of 3.2 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UltimateRentalGetaways most frequently mention customer service, next year and vacation package. UltimateRentalGetaways ranks 20th among Vacation sites.

service
6
value
6
shipping
1
returns
1
quality
4