UltimateRentalGetaways
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UltimateRentalGetaways

How would you rate UltimateRentalGetaways?
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Michigan
1 review
1 helpful vote
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Cannot make a reservation
August 5, 2022

I have been calling and emailing them all year so far and have not received a response yet. There is no way to use the vacation package if I can't make a reservation!

Date of experience: August 5, 2022
Stephania P.
Florida
1 review
17 helpful votes
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Great Company
March 3, 2016

I did one of the dream week Package and boy i can say it was a home away from home i had a full kitchen where i can cook for my family and didn't have to go buy food every other hour. I only have boys so you can imagine how that is they are always hungry. Anyways we had a blast we did Dominican Republic Eastern Coast, it was beautiful it was our first time so we went all out will we do this again absolutely.

Date of experience: March 3, 2016
New York
1 review
8 helpful votes
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18th Birthday
June 30, 2018

I booked a trip to DR. Thank you for helping me make my daughter's 18th Birthday a affordable and memorable one. I will definitely use your services again.

Date of experience: June 28, 2018
Lisa P. UltimateRentalGetaways Rep
over a year old

Thank you Tanisha :)

Florida
1 review
2 helpful votes
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Marvelous
April 24, 2019

What an amazing experience the package was very affordable and the customer service was excellent from beginning to end. I will definitely come back she refer orhers

Date of experience: April 23, 2019
Lisa P. UltimateRentalGetaways Rep
over a year old

Thank you Valery for your feed back we hope you'll enjoy your next vacation with us.

Florida
1 review
8 helpful votes
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My husband bought this vacation for my 36th birthday this year and when he surprised me with it i was like noooo this has to be a scam... how can we get all this for such good price... anyways I just got back home from Peru we stayed at the
Sauce Alto Resort and Country Club... we had a blast Peru was always one out of 5 destinations i've wanted to visit and I can now say I have. I have a few more dream weeks left and I am extremely excited for my next year vacation in Italy! I will most definitely recommend this small business, They have great customer service... My calls were always returned. My booking went smooth love it!

Date of experience: August 17, 2017
Lisa P. UltimateRentalGetaways Rep
over a year old

Thank you :)

Utah
1 review
9 helpful votes
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They told me I won a free vacation and I inquired making sure to verify things. He then hung up on me. It is an unsolicited call and my number is on the do not call, and is a cell phone. Please follow the law.

Date of experience: March 9, 2016
Pennsylvania
1 review
12 helpful votes
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I was very skeptical of buying a vacation package through Ultimate-getaways as it started with a solicitation call. They gave me an offer, I told them what would work for me, they ended up providing an enticing package of 5 one week vacations to be taken as I desire over the next 5 years. My family just finished our first week up in the Poconos. It was a wonderful resort, Split Rock, and I've now been in contact with customer service to get my next set of details to book week 2 for next year. Customer service often is unavailable at the time of my call but have always called back within 24 hours if not the same hour. I believe they work with you to get you a package that suits your needs and is great value. I recommend them, and am so glad to have been solicited even if I was wary to begin with!

Date of experience: June 30, 2016
Lisa P. UltimateRentalGetaways Rep
over a year old

Thank you for your feedback Terena M we appreciate your business. :)

Florida
1 review
6 helpful votes
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My experience with this company was satisfied... great customer service I was given a package I was willing to take advantage of, very affordable. I have a time share company myself so I did perchase a package with a presentation I've never been to Florida I also wanna to see what they had to offer and if I can buy a few properties... I also bought another package for my daughter who is turning 34 years old this upcoming may... that package did not require a presentation... when I spoke to the sales rep she was shocked I was requesting that package... I love For Lauderdale it was very nice and sunny... I came alone for businesses porpoises... I will definitely use this company again. Thank you

Date of experience: February 7, 2017
Washington
1 review
17 helpful votes
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Very nice vacation
March 9, 2016

I'm going to be completely honest at first my wife and I thought this was a complete scam we paid for a outstanding package the seemed to be to good to be true so we decided to call and cancel after speaking to one of corporate managers I got a better understanding to this company... So my wife and I decided to not cancel and continue with the purchase. We landed back home in Texas two days ago from Ft Lauderdale Florida and we had the time of our lives I mean everything happenes for a reason and it was worth the chance. It was my first time in Florida my wife on the other hand has been there Buiness reasons... I didn't get to visit every where but we purchased our send package today for next year I referred my brother and his wife... This is a great company give them the chance like my wife and I did it's very much worth it. -Mitch

Date of experience: March 9, 2016
California
1 review
9 helpful votes
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Never again
May 31, 2017

They said it was not a time share. It was. 4 hours long & they run you all over the place & they are so mean & rude. I have 3 weeks left & will not be using them. If I ever get any other calls. I will be hanging up.
Sandee Anderson.

Date of experience: May 31, 2017
Lisa P. UltimateRentalGetaways Rep
over a year old

Hello Sandee Anderson,
Im sorry to hear this happened to you but I have no records of you in our system, would it have been under a different name? Also with our promotion package majority of them doesn't come with a timeshare presentation and we always inform all of our clients if the package they are purchasing is required for one or not or they sometimes beat us to it... We do have clients who request timeshare due to business purposes... you also stated that you had 3 more weeks may you please inform me what this means. We are here to help our clients turn that frown :( upside down :) ... You can always give us a call Monday - Friday from 9:30am-5:00pm EST at 866-882-2395 or email us 24/7 at clientcare@ultimate-getaways.com
Have a Bless Day.
Thank You

Overview

UltimateRentalGetaways has a rating of 3.2 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UltimateRentalGetaways most frequently mention customer service, next year and vacation package. UltimateRentalGetaways ranks 20th among Vacation sites.

service
6
value
6
shipping
1
returns
1
quality
4