I've tried to forgive the incompetence this company exhibits but at this point it's not possible. After messing up my order, sending it to the wrong address, not mitigating the issue, and now blatantly ignoring my emails with customer service reps, I've had enough. It appears I'll never get my $200 back, or the products that they never sent.

I placed an order due to a TV Commercial and I received my order today. I ordered XXL and the shirts run really small! So if you normally wear L get an XXL and if you wear a XXL like me get an XXXXL. Their models must have been very small men

We use Untuckit to outfit our sales staff, and for the company professional racing team. The variety of fits available make it work great for everone and we've been very happy with the quality. Untuckit staff have been wonderful to work with and we highly recommend!

I discovered Untuckit.com two months ago. I love the shirts. I found the right size. It was a good look for me. The price is a little high but generally I'm happy with the product. However, I ordered a Full Zip Fleece Sweater on an expedited shipment (2 day) expecting it before New Years Eve. I got a completely different product. My experience with Customer Service was negative. They didn't understand I needed them by New Years Eve, and said they could ship me the correct product in 5-10 days.

These are great quality products. However, when you buy online, they do not make returning products easy. Having spent several hundred pounds on their rather expensive products, I would expect returns to be free. (They are for customers in the USA) I recently had to return an item that was slightly too big for an exchange. The returns procedure is cumbersome and expensive to the customer. Guys you need to revisit this policy for UK customers if you want them to remain loyal.