business logo of Untuck It

Untuck It

untuckit.com
professional, classic, casual men, womenAge 26-45, 46-60 $$
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About the Business

Casual men's shirts designed to be worn untucked. Regular and Slim fit button-downs, sweaters, tees, henleys and polos. Now offering Women's button-down shirts. UNTUCKit offers 13 product categories—ranging from T-shirts and polos to sports jackets and pants—in addition to a wide selection of shirts, dresses and blazers for women. All UNTUCKit product is designed in-house at our New York City Headquarters. Our fabrics are made exclusively for us by top-tier manufacturers across the world—all of whom adhere to strict social and environmental guidelines. We test every batch of fabric to ensure the best possible quality and consistency, so all of our button-downs, polos, tees, Henleys, and more have that just-right length and fit perfectly


untuckit.com
+1 888-992-3102
USA
Founded in 2011
Clothing item from Untuck ItFashion apparel by Untuck ItMerchandise from Untuck It clothing lineUntuck It fashion product

Business Highlights

General

Year Founded: 2011
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $10
Free Shipping: sometimes
Free Shipping Detail: for orders over $110

Returns

Return Policy: free
Return Instructions: merchandise must not be worn, altered, or washed.
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: professional, classic, casual
Body Fit: regular
Available Sizes: Men's (S, M, L, XL, XXL, XXXL), Women's (S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: chat, phone, email, contact form
Support Phone: +1 888-992-3102
Support Email: questions@untuckit.com

Payment Options

Payment Methods: card payments, PayPal, Amazon Pay

Membership Programs

Rewards Program: Rakuten

How would you rate Untuck It?
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Reviews Summary

Untuck It has a rating of 1.9 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Untuck It most frequently mention and customer service. Untuck It ranks 3638th among Clothing sites.

service
17
value
18
shipping
16
returns
13
quality
18
District of Columbia
2 reviews
0 helpful votes
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I have now ordered several items at different times from Untuckit. Unfortunately several items have been sold out. Untuckit has done what they can to resolve these issues. I find that they do care about their customers and will do what is right to retain them.

Date of experience: December 8, 2020
Florida
2 reviews
1 helpful vote
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Shirts run really small.
January 6, 2023

I placed an order due to a TV Commercial and I received my order today. I ordered XXL and the shirts run really small! So if you normally wear L get an XXL and if you wear a XXL like me get an XXXXL. Their models must have been very small men

Date of experience: January 6, 2023
Virginia
1 review
1 helpful vote
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Bad service
February 17, 2022

I wrote to untuckit about a shirt that had worn prematurely. All I wanted was a replacement and all I got was the run around. Too bad for them. I had been a good customer but no more. Sent them several messages but they obviously couldn't care less. Lots of other places to do business.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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ZERO STARS
September 4, 2022

ZERO STARS
These shirts are the same size as a normal cut shirt and none of them sat where they should below the belt line. The slim fit were cut big. I made the mistake of ordering 6 of shirts and don't like any of them. Lesson learned.

Date of experience: September 4, 2022
New York
1 review
0 helpful votes
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LOW QUALITY & OVER PRICED
November 14, 2022

OMG! RECEIVED MY SHIRT IM A BAG. OPENED IT UP AND BASICALLY ROLLED IN A BALL WRINKLED. OBVIOUSLY THEY SENT ME A RETURN ITEM. WTF! ESPECIALLY PAYING AN INFLATED PRIVE FOR A LOW QUALITY MATERIAL SHIRT. AWFUL. BACK TO "NORDSTROM" FOR HIGH QUALITY!

Date of experience: November 14, 2022
Wisconsin
1 review
1 helpful vote
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These shirts belong in your rag pile
Quality is low
Price is extremely high
Shrinks one size
Purchase an iron to get out the locked in wrinkles and re-shape the collar

Date of experience: January 20, 2023
Rhode Island
1 review
0 helpful votes
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Awful Return Policy, Overpriced
October 2, 2022

I purchased several items from Untuckit to try them out. They have a process that estimates your size, and I used it. It seemed small for me, so I ordered items in their size recommendation and my own. It turns out that their recommendations were far too small (and no, I didn't lie about my weight or how big my stomach is). This is no big deal, but what is the deal breaker for me is that several of the items I purchased are "unreturnable" even though they haven't been opened or worn. This wasn't flagged or in any way brought to my attention when I purchased them. Since I paid full price, these weren't even cheap discount items. Really awful policy for an on-line clothing store. There are plenty of other options out there if you like nice shirts that you can wear untucked, don't risk your money here.

Date of experience: October 2, 2022
New Jersey
1 review
0 helpful votes
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I LOVED THE LOOK OF UNTUCKIT SHIRTS BUY TO CARE FIR THEM IS HORRIBLE. IF YOU WASH THEM IN COLD WATER THEY SHRINK 2 INCHES ON THE SLEEVES. I HAVED PURCHASED THESE SHIRTS FOR YEARS FOR WORK BECAUSE I ALWAYS RECEIVED A COMPLIMENT ON YHE FIT BUT I AM DONE WITH THEM. WASTED A LOT OF MONEY ON SHRINKING SHIRTS BUY LANDS END SHIRTS

Date of experience: February 11, 2023
Nebraska
0 reviews
0 helpful votes
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Poor Communication/ Customer Service
January 3, 2022

I ordered a GiftCard on December 17th. They said it would be delivered by December 25th. I opted for a physical GC opposed to a digital GC, because the person receiving the gift likes tangible gifts. However, It is now January 3rd and I still do not have the physical GC because they have not shipping it out.

On December 28th after no shipping or tracking updates, I did request a refund for shipping that was $20, and requested them to process a digital GC instead.

I received the $20 shipping fee back, but still have not been issued a GC. I spent $150. This has been a terrible experience and the person I ordered for keeps asking me when they will get their Christmas present. Its a GC this should not be that difficult. I am embarrassed because the person waiting on their gift probably thinks I'm lying about the GC.

Date of experience: January 3, 2022
California
1 review
2 helpful votes
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Very wrinkle prone
May 21, 2022

Claim their shirts are wrinkle free, quite the opposite, very prone to excessive wrinkles and shirts run very small. Not high quality material. $20 shirts with a $90 price tag.

Date of experience: May 21, 2022