We have purchased multiple adjustable desks in 2020, and they are great! High quality products and great customer services.
The process of choosing my standing desk and ordering was great. And Mr. Bostic help when I had a concern and fixed my need was awesome.
I had to replace a piece of the desk - the chat representative was very fast and within 10 minutes I had a new replacement part on the way!
Buying an uplift desk is a significant investment, but you get a high quality product and top-notch customer service. I contacted customer service via phone 3 times - before the order, during assembly, and after the order. I spoke with Tanner and Cooper during the order process and they were very pleasant, helpful, and responsive (and not pushy). I asked for a specific delayed shipping date and I appreciated that they were willing and able to accommodate it. The items arrived very well-packaged. This desk is ultra heavy (we got a large L-shaped) and we experienced a little frustration putting it together because the youtube and booklet instructions did not match (and everything was super heavy!). After putting it together, we realized that one of the items sent to us was wrong and one of the plastic under-desk hooks broke. I immediately put their warranty policy to the test when I called and was connected with Steven, who was a pleasure to work with. He was super friendly and was able to get one item shipped immediately and the other shipped the next day (because it required approval). During the purchase and warranty process, I received timely updates and communication, which made for a smooth and excellent buying experience. As for the product itself, I think the price is worth the product you get. This desk is not going anywhere, and the mechanism works very well. We have a Bestar (? Bought it from Costco) standing desk that was more of a budget price point and Uplift compares favorably - definitely more quiet and smooth. I also love the customization available for this desk - size, material, bells and whistles - you get exactly what you want.
Shout out to Julian Lanza for patiently working with me to figure out a replacement key for my 2-drawer cabinet.
Had an issue with my delivery. Kayla handled my problem with expediency and a smile. So nice to work with an empowered and capable problem solver.
Great products. Amazing Customer Service team.
Thank you, Samantha for your help with placing order.
I highly recommend this company. The desks are top quality and every single one of my expectations were exceeded.
Great support! Had an issue with the desktop being damaged from shipping and they were super helpful!
Outstanding customer care. Excellent follow through from beginning to end. Patient when answering questions. Great job!
Answer: Very easy, as others have said. Avalon was available immediately via chat and also helped with quotes etc from her personal email. A nice change from the typical bots most sites have!
Uplift Desk has a rating of 4.9 stars from 557 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Uplift Desk most frequently mention customer service, danielle breed and high quality. Uplift Desk ranks 1st among Office Furniture sites.