UPrinting has a rating of 3.9 stars from 282 reviews, indicating that most customers are generally satisfied with their purchases. UPrinting ranks 17th among Printing sites.
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Spent about an hour online designing what I wanted (probably could have done it faster, but took my time to make sure I got it right). Placed order, Got an approval later that afternoon, My items were in my hand in a little over a week. Better option than before. Will definitely use again...
Trust me, just go somewhere else. If you cannot see the actual proof before hitting submit; like where the hole is and the orientation of the tag, then just pay more to have that option without the threat of it taking longer. I should have known better. I went back and forth on whether or not to proceed without seeing if I had the orientation was correct... and I can't explain why I went here now. The picture shows a general tag with the hole punch on the short end. That's not where the orientation starts for them. I'm not even in website design but I know I would ensure the customer could see what they were getting before hitting submit.
Spent about an hour online designing what I wanted (probably could have done it faster, but took my time to make sure I got it right). Placed order, Got an approval later that afternoon, My items were in my hand in a little over a week. Better option than before. Will definitely use again...
I ordered two different rolls of stickers. And they're terrific. But one order came rather quickly and apparently they forgot about the other. On the plus side, once I called after a few weeks, their customer service fixed the issue --- and in this day & time, it is noteworthy that when I called customer service, I spoke with a real person without going through any bots or anything. They just answered the phone; and they had the power to fix the problem. Anyway, I will be happy to order from them in the future.
I have used UPrinting a few times over the years and they are consistent with their level of service. The ability to approve proofs and their attention to pointing out potential quality issues is invaluable.
I ordered custom grocery list notepads and the process was very smooth. I appreciate the attention to detail proofing my design and I could not be happier with how the notepads turned out! I thought the prices were reasonable and the whole process was fast. I will be ordering again soon!
I order my all fine art prints from uPrinting, and they always deliver fantastic products. But the best part of using uPrinting is the wonderful customer service; they solve all my problems and always make me feel important and valued.
Like the products and fast shipping. The labels are nice and durable.
This is the second time I ordered vehicle magnets. This order involved larger magnets and more complex color graphics. I am very pleased with how they came out.
I love my chair covers and table runner. They all turned out perfectly! I can't wait to put them on display at my next event. Thank you!
Easy reorder of a 2-year old project with the same art. Delivery right on time. Job done perfectly
On time and good quality. I highly recommend them for printing jobs.
I have found UPrinting and have been doing odds and ends printing for my job. I am very happy I found this service and will be using it for my personal use as well.
I ordered note pads, with my name and phone# and email with a little picture of a Dog on a motorcycle, that I use at work. It's great, unique and my customers remember me just by using this note. It makes them laugh and because of it, I have been getting more customers. More than I did with just using my company provided business card. The turn around and shipping was super quick. I plan on using Uprinting for other personal business and events in the future.
I ordered posters for our high school wrestling team and never anticipated. They would be as beautiful as they were. We gave them as gifts to the varsity team and the kids treasure them. Thank you so much for the incredible quality and craftsmanship that you provide to your clients. We will be back again next year.!
Friendly and professional experience when ordering our Cape Cod Cannabis glossy stickers! They came out great and exactly how we ordered them with PMS color matching, size, quality etc. Fast turnaround time as well. Will order again.
I don't really get all of the bad reviews. I have been using Uprinting.com for years... like over a decade. I have found results are more consistent than other online printing companies... like when I have to reprint. I don't really remember every being disappointed. It isn't like the old days when a company would pay me as a designer to sit at the printers for half a day to proof and sign off before they run... but then again, there is an enormous price difference from what printing used to be.
Products used:
postcards, labels, brochures
Trust me, just go somewhere else. If you cannot see the actual proof before hitting submit; like where the hole is and the orientation of the tag, then just pay more to have that option without the threat of it taking longer. I should have known better. I went back and forth on whether or not to proceed without seeing if I had the orientation was correct... and I can't explain why I went here now. The picture shows a general tag with the hole punch on the short end. That's not where the orientation starts for them. I'm not even in website design but I know I would ensure the customer could see what they were getting before hitting submit.
Tip for consumers:
What you think the orientation is, isn't what they consider the orientation to be. You can't see the details before hitting submit. Even if you review a proof, they don't show where the hole punch is. Just don't go here. Pay more and see what you're getting before you place an order.
Products used:
hanging tags
Website was clunky but passable. Over half of the product specs I selected/set where completely different when I received the order confirmation. It took an additional 20-minutes on the phone to resolve the issue. I had to walk the customer service rep through the mistakes, and he struggled with concepts like "landscape" or "portrait" orientation, didn't understand margins, and failed to to recognize how changing the orientation affected other selections.
Tip for consumers:
Use another, more reputable site that offers similar products.
Products used:
carbonless forms
We had Uprinting print stickers for our non-profit. Not only were they not at all durable, even though sold as suitable for exterior use, but they were incredibly bleached out. In the cropped photo of our stickers you can see UPrinting's lousy product on the left and another printer's - with the colors they way there\\y were supposed to be - on the right.
I have nothing but praise for the team at UPrinting. Every order has been handled perfectly and delivered on time (unless I did something stupid and the UPrinting team had to fix it!) My current (and future) go-to for anything printed. As a small nonprofit
Tip for consumers:
They answer the phone!
Products used:
Postcards, flyers, business cards, brochures
Ordered black and white prints, I received grey prints, unlike the image I approved or what was advertised on their website. Customer service tries to do what they can, I don't think they receive support from management. The issue was not resolved. Contacting my credit card company to dispute the charge.
2-12-21 UPrinting has issued a credit for reordering, I will keep you posted on the new prints.
The new prints came in and are as they should be. I had to pay an additional $53 to get them right. It shouldn't take getting on social media to get an issue corrected. I am updating my review score from 1 star to 3 because my final product is nice.
Tip for consumers:
Think twice! Try GotPrint.com
Much better quality and customer service.
Products used:
Had to reorder in Full color (an additional $53.) in order to get a true black. Have never had to do this with any other company.
Hello Maryann, Thank you for reaching out to Uprinting. We are sorry to hear that your final product was printed with incorrect color. Will you please send us a direct message with the order# related to the concern? We would like to review the order follow up with you to discuss these concerns further.
Thank you,
Customer Care
UPrinting has consistently delivered quality printed brochures with quick turnaround. Anytime that we've had to make last minute changes or edits, they have been very receptive to design modifications and still been able to ship ontime. I will continue to use UPrinting for all of our needs.
Online template is easy to use and if there are issues, they contacted me directly to resolve it quickly. Overall great price with a low minimums compared to other places. Been using Uprinting for the last 4 different projects now and more is coming! Highly recommend it!
These guys always get it right, and answer any/all questions in a satisfying, timely way. If you communicate properly with them, they will work with you to make your ideal print happen. I've used them several times now and have been very happy with all results.
I could not recommend UPrinting highly enough for businesses who are looking to create custom stickers! The stickers came out exactly as I wanted them to. The print was flawless and the turnaround & delivery time were speedy. They even offer free proofing so you can approve the final design before they produce it! My shop *******@brokebaddieresale on depop and they did my logo justice!
Products used:
Stickers
Welcome to the Sitejabber UPrinting page! We provide trusted custom printing solutions for all your business, marketing, and retail essentials.
UPrinting serves thousands of SMBs, designers, and marketers daily with industry-leading, professional printing services. We offer a robust selection of marketing, branding, and packaging products with a full suite of custom capabilities, free file reviews, and an easy-to-use online design tool
Hello Pete, Thank you for reaching out to Uprinting with the concern about your recent order. Could you please send us a direct message with the order#? We will be happy to review them and follow up with you. Thank you, Customer Care