Upromise changed their program & I haven't been getting any rewards for my grandchildren. I used to receive a lot of rewards in the past. I registered all my credit cards & when I shopped in certain stores or bought certain products I would receive rewards.
They changed the program & I didn't even know it. Now you get NO credit when you shop in the stores & if you shop online you HAVE to go through their website not directly through the store's website. I haven't received rewards for the last few years because of this change.
I do not elect to have my online shopping earnings deposited into a 529 account. I have chosen to have the earnings automatically transfer to my checking account once I have accumulated $10. Did a lot of online shopping on Black Friday, and there were some excellent discounts and higher than normal upromise earnings. Have been receiving my earnings as promised. If you are getting a special offer by email from a company (eg a vitamin company) double check the final price if going through UPromise and make sure you are getting the same discount. This doesn't seem to be an issue with most stores such as Kohls. A stores Upromise % earnings may fluctuate but they will be clearly stated and some promotions are exceptional. I have earned $279 so far and it has been paid to me. I would have earned more, but I often forget to log in through UPromise.
It's easy to log in; I just forget about it sometimes. Really like the automatic transfer of my earnings.
Upromise is a rebate website. They have stores you shop from and you: get a percentage payback of what you spend. For example: Store A offers 5% payback, you get 5 dollars. AND if you open their credit card (mastercard) you most of the time receive another 5% payback. Easy math... 10 dollars payback. Small purchases add up. They offer ways to save for college with savings accounts that you can have them automatically transfer your paybacks to and earn interest. It is fun and they come through for you.
Would you believe I've had an account with them for 17 years! I had forgotten about it. After 17 years, I accumulated a grand total of $9.81. I guess some of my shopper cards got unlinked.
OK, so little beer money is ok. I tried to cash it out, but the minimum about to cash out on the website is $10.00 dollars. So, it won't let me since I'm. 19 cents short (after 17 years)
I shoot them a quick customer service request to please send me the check for $9.81.
Denied!
What a bunch of arseholes. So now, I have to link cards and try to earn another 19 cents in a few months? They really could have helped out a customer and sent me the check.
This is a complete scam. It has caused nothing but hassles and the customer support is terrible and poorly trained. They make up policies or they don't follow up after you make copies and document the transaction and pay the postage to mail to them.
I ofter use upromise.com to book hotels. I know they are not reliable but they do offer much higher percentage of cash back so I always decide to take a risk. I always write everything down, confirmation #, date, which computer I used to make reservation, even the ip address of the computer. Then I had to fight with urpmise.com one by one. Sometimes I won, sometime I didn't. Now I am thinking that is too much work. I'll use other cash back sites from now on.
I have had this card for years. I recently lost my card so got new ones but kept getting charges even though it was never activated. Asked to have fraud investigation and for the account to be closed in January. February the card was still charged, March the card was charged, April the card was charged and I received a notification that the card had finally been cancelled. Talking with the rep today the card is still active (even though it has never been "activated").
I used Upromise a lot back in the early 2000s. Now I cannot access my account. I have tried the password reset many times. I have sent 6 emails and filled out their online form 3 times. Spent the last 3 weeks trying to access my account. I did receive one email from asking for more information. I sent the info they asked for, but never heard from them again. They sent me an email saying that I had $1700 in my account and I need to access it soon, or they will turn the money over to my state. I still use the same email address I did since 1997. 3 weeks trying, but no luck accessing my account yet. I will still keep trying.
I have requested my transfer for over 2 months. I have over 700.00. I call everyday and the call center not in the US tells me it's 5-7 days and has said this now for over a month. No one will answer an email or call back.
They took my money. I had an account and they say they have no record of it. Because of that, I have no access to that money as they claim it doesn't exist.
Answer: Legit company just don't expect much. You need to earn $50 in rewards to redeem anything and that can take a long time.
Answer: They're very minimal. I wouldn't say corrupt but the premise sells itself and the support is nonexistent.
Upromise has a rating of 1.2 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upromise most frequently mention customer service, credit card and email address. Upromise ranks 367th among Personal Finance sites.