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How would you rate Philips?
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Arkansas
2 reviews
7 helpful votes
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I have been a long time purchaser of Norelco face shavers over several decades. They have worked very well. However, my latest upgrade (purchased from Kohls about 2 years ago) is their "SensoTouch" model 1160X. Product works well, but the on/off button has deteriorated over the last 8 months showing cracked plastic probably caused by depressing the on/off button. Called Phillips Norelco who said (repeatedly) they need a "receipt" since this model has been discontinued. Since this product obviously has a "defect" caused by low grade plastics, I fully expected some type of help from their customer service. But zero help. Very disappointed since I am/was a long time customer. This model (1160X) probably was already "discontinued" when first purchased. I will try to locate my "receipt" after almost 2 years not knowing what credit card was used... the proverbial "needle in a haystack". My receipt really is not needed... this is only a ruse by "customer service" to place the burden on the consumer.
The product is a Phillips Norelco shaver and is "defective"... not just worn out! Having zero help from Phillips Norelco customer service, I will continue to use this product until the on/off switch stops. Future shaver purchases will be from Phillips' competitors.

Date of experience: June 26, 2019
Clara R.
Washington
514 reviews
611 helpful votes
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Great hair
September 8, 2018

I like the hairspray and the dry shampoo i just wish it didnt smell so dang chemically bad. Strong hold though if you got thin hair

Date of experience: September 6, 2018
India
2 reviews
2 helpful votes
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Good Products
July 3, 2020

Philips products are really good. Liked the product very much at such a affordable price with good voice quality also with good brand name.

Date of experience: July 2, 2020
California
1 review
2 helpful votes
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Great
August 2, 2018

I have good experience with this brand. I like this brand. Philips is best in all fields other than cosmetics also

Date of experience: August 1, 2018
Kansas
21 reviews
18 helpful votes
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Tv
October 17, 2018

We used to on a Philips tv and it worked excellent! I would recommend it to my friends and family. This is a great brand of tv.

Date of experience: October 16, 2018
North Carolina
39 reviews
17 helpful votes
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Nice brand
September 10, 2018

This a brand you can trust a brand that's been a round forever a lot of products are from this company

Date of experience: September 9, 2018
Canada
2 reviews
2 helpful votes
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Rassoir
December 27, 2018

Toujours satisfaire et leurs produits de bonne qualités et durable. Bonne garantie et très bon service en ligne

Date of experience: December 26, 2018

Overview

Philips has a rating of 3 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Philips ranks 84th among Beauty Products sites.

service
3
value
3
shipping
3
returns
3
quality
3