• US Realty Records

US Realty Records

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Overview

US Realty Records has a rating of 3.7 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes, and reasonable price. US Realty Records ranks 7th among Real Estate sites.

  • Service
    23
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1
10
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How would you rate US Realty Records?
Top Positive Review

“Right on Target”

Judi C.
8/13/20

I was curious regarding the tax base on my home and happened up on US Realty Records. Figured I would waste $1.25 to see where it took me. Wow! Everything I could have possibly asked for was right there before my eyes! If you require information on your home, this is the site for you

Top Critical Review

“Charged me 19.95 without my authorizing”

Robin R.
1/23/24

I paid the dollar for record then called and cancelled because it is not what I was looking for. And they charged me 1 that I agreed to pay then I looked and they charged 19.95 as well without my permission! CROOKS

Reviews (1,382)

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Reviews that mention popular keywords

credit card (27) property taxes (10) square footage (9) web site (9) report (313) information (358) property value (11) customer service (8) owners name (7) great service (7) email address (5) market value (5)
Thumbnail of user veronicah29
1 review
0 helpful votes
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August 23rd, 2016
Verified purchase

Easy to enter, to access for info, price is right, but... I looked for "Lock" for Secured submission sign before I entered credit card number, and am feeling a little uneasy that I couldn't find it in field.

So, is this a secure site or not?

Thumbnail of user jackies60
1 review
0 helpful votes
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April 30th, 2016
Verified purchase

Wanted to dispute my increase in mortgage payment and needed the valuation, this report really helped. Fortunately, all is well at Wren Meadow and the valuation is higher than the appraisal. However, did note that the property is listed as 4 bedrooms and it is just 3 bedrooms, just an error.

Thumbnail of user paolan
1 review
0 helpful votes
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June 9th, 2016
Verified purchase

A complete and structure report, with more detail than I expected for the amount I paid which was pretty much nothing. I love this site and also gives the customer the opportunity of just 1 simple report or a premium subscription a month with unlimited access.

Thumbnail of user edwards90
1 review
0 helpful votes
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June 1st, 2016
Verified purchase

Your assessment is high. What I paid for this home in November, 2015 is 27,000 less than your assessment and I paid 10,000 more than the asking price. From what I gather, this home was built around 1949. The bathrooms are original and the electrical is supplied by an old fashioned fuse box. The streets are in horrific condition. If I am to pay for real estate records you should include the home's age.

Thumbnail of user julieh108
2 reviews
0 helpful votes
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May 12th, 2016
Verified purchase

This site was easy to use and gave me a result without having to talk to a realtor. All the "free" sites won't give you an appraisal without making you leave a phone number and "agreeing" to talk to a real estate agent. I'm not interested in selling, do not want to talk to a realtor, just wanted to know the value of my home.

Thumbnail of user sherid52
2 reviews
0 helpful votes
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April 12th, 2019

They don't make you join any membership to get your report. If you want to you can for a really fair price but your not forced to. The report was complete with all the information I needed. Plus they have live help 24/7

Thumbnail of user lillianf22
1 review
6 helpful votes
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January 3rd, 2017

The owner of this website is a thief. You think you are signing up a single report for $0.95 or $1.95 before giving them your credit card number. What you don't know and they don't tell you is that you are signing up a monthly recurring payment of $19.95. By the time you caught these fraudulent charges from your credit card statement, you will find out quickly that canceling your "membership" is not an option on their website. You call and email them, but will never get responded. I had to file a credit card claim to fight the charges. Big pain. Do not use their service. You will feel sorry like I did.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Lillian! We apologize for any problems you have encountered using our site. Please note that we are not trying to scam you in any way. The $19.95 monthly subscription fee is offered at the time of purchase and you may accept or decline this option. Our customer service team is always happy to cancel any subscription within 15 days of purchase. If a chargeback claim has been filed with your bank unfortunately we are unable to assist you. If you have any more questions or concerns please contact help@usrealtyrecords.com. All the best!

Thumbnail of user jamesh1239
1 review
2 helpful votes
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March 4th, 2019

I was told I would be charged $1.25 for a basic report. Instead I was charged $19.95 plus the $1.25. I called customer service and that was a trying experience. My first call was answered by Anna. She hanged up in the middle of looking up my account. The second call, Megan answered and she made tell my story all over again. I was only able to cancel the premium subscription on an ongoing basis. My $19.95 was not returned. Stay away.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi James,

Thank you for your feedback!

An agent from our team will be in touch to further assist you.

Take care,

Customer Support

Thumbnail of user michelles196
1 review
0 helpful votes
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July 15th, 2016
Verified purchase

In trying to gather information about property owenrship, this site was very simple and it did not ask you to provide a lot of information and then magically withhold that information - until the credit card is needed. I checked the site for 2 separate locations, commercial and residential and was very pleased with results

Thumbnail of user ro170
1 review
0 helpful votes
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October 24th, 2020

OK. Some information is obsolete and others were incomplete. Most information is available on internet for free. Was looking for whether this property is covered under a homestead, but the report does not provide that detail. Report was just OK.

Thumbnail of user esperanzav16
1 review
0 helpful votes
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March 12th, 2024

I liked the Report, but I did nor find what I was looking for. I need the value of my house when it was built.

Thumbnail of user marylouc5
1 review
0 helpful votes
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December 21st, 2018

I looked all over the internet for my property tax records and the county didn't have them on their website so I opted for this report. All pertinent information for my property came up. Super cheap, too. Printing out the 4 page report now. Thanks!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi MaryLou,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user kendrap5
1 review
0 helpful votes
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May 28th, 2016
Verified purchase

I want to buy a home but it needs lots of work and I didn't know where to start but that's to this site for $1.75 I found more info than a realtor could provide. Only thing it needs are ways to retrieve floor plans.

Thumbnail of user doroteah
1 review
0 helpful votes
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May 16th, 2016
Verified purchase

I did not get much information about this house before I purchased it, but I fell in love with it the first time I saw it. I was happy to see what it looked like prior to my purchasing it. I have made some upgrades and wondered if I had done the home justice. I am glad to see that I did. Thank you so much for allowing me to see that I did the right things.

Thumbnail of user jeffn52
1 review
0 helpful votes
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April 11th, 2018

The basic report was very thorough and answered all of my questions. Well worth the cost. It told me the estimated value, the purchase price, the original and additional filed mortgages, as well as the suggested rental value. I could not have asked for more.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Jeff,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user joc487
1 review
8 helpful votes
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May 1st, 2018

I looked at the basic report for my own home and about half the information was incorrect including the number of bedrooms and the number of floors - pretty basic items that have not changed since I purchased the home as the original owner in 2001. Sure glad I didn't opt for the "detailed report" or the monthly access.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Jo,

Thanks for your feedback!

I do apologize as you were not satisfied with the report you received.

Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.

Take care,

Customer Support

Thumbnail of user corinnew12
1 review
0 helpful votes
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August 12th, 2017
Verified purchase

I paid a very minimum amount for this report but if your going to charge at least get the basics correct. My house is only 1062 sq. Ft. But the report says over 1600 sq. Ft so then is the estimate correct considering there is a 600 sq. Ft. Difference. Everything else looks correct.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Corinne,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user tinaw61
1 review
0 helpful votes
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August 25th, 2016
Verified purchase

I found your report to be somewhat accurate, but a little disappointed by the real estate value you placed on the home.

Obviously as I am the current owner. We did not buy the house at $175k nor would I. Not sure where you got that info, however, if it was by the previous owner that would make sense.

Thank you.

Thumbnail of user codym267
2 reviews
4 helpful votes
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March 12th, 2022

I got the same unauthorized charge for about $20, or an attempt at least, as the decoy card I put on file had a balance of less than $10 ;) They wouldn't help via email until I quit swearing, but even after I addressed the fraud crap, they mocked my language and it went back and forth. I definitely recommend against usage of this site. I'm surprised they're even still allowed to charge cards; aren't there regulations?!

Tip for consumers:
Don't.

Products used:
none.

Service
Value
Quality
Thumbnail of user chinhl1
2 reviews
0 helpful votes
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January 11th, 2020

The process is very simple and clear. It's worth for just $1.25 for only one time charge. I will use one per year to know the value of my house and to find out how much property tax i pay each year for filing my tax return

Thumbnail of user bernardw14
1 review
0 helpful votes
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January 31st, 2016
Verified purchase

Quick and realistic based on other sources consulted. I don't mind paying a fair price for a good report but mention of a recurring charge is a little intimidating. I am not a realtor and I don' t expect to need this service on a recurring basis.

Thumbnail of user andrewc215
1 review
2 helpful votes
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January 21st, 2018

The report is the same stuff you can find on Zillow for free. On top of that they scam you in to paying a monthly membership, which I'm currently attempting to get them to refund and cancel. STAY AWAY, borderline fraud.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Andrew,

Thank you for your feedback!

First, in regards to the monthly subscription it is not mandatory and if you send us a request noting that you did not intend to sign it up it will be canceled and refunded in full.

Please email a customer service rep at "help@usrealtyrecords.com" for assistance and someone will be happy to rectify this for you.

In regards to our report content, there is information contained in our reports which is not reflected in Zillows.

When contacting an agent they will be happy to assist you with viewing additional information which may have been missed.

Take care,

Customer Support

Thumbnail of user codym84
1 review
1 helpful vote
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November 19th, 2018

They provide you a simple report quickly of public records of a property. Just what I needed to try to get in contact with an owner of an abandoned property. That being said, be careful, they make an additional offer that if you don't read will charge you 20$/mo.

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Cody,

Thank you for your feedback!

The $19.95 is not a mandatory offering, and if by accident this is chosen customers are able to cancel and adjust right away.

Take care,

Customer Support

Thumbnail of user maddiek5
1 review
0 helpful votes
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July 2nd, 2017
Verified purchase

I'm relocating to Florida. I'm young, my fiance and I have a three year old so it is important to us that we were not going to be scammed. This was the perfect way to verify the identity of the owner!

Thumbnail of user joshuaf27
Joshua F. – US Realty Records Rep

Hi Maddie,

Thank you for your feedback!

Take care,

Customer Support

Thumbnail of user brendae18
1 review
3 helpful votes
  • Send Message
January 19th, 2016
Verified purchase

Needed to find the year my home was built without searching through files and documents here at home. For $1.25 I received all the information I needed on this website. And the information is saved safely for me when I need to go back to it. Thank You UsRealtyRecords!

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Thumbnail of user joshuaf27
Joshua F.

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